You can modify and retire standard change templates based on your organization's
requirements.
Role required: admin, change_manager, or itil
-
Navigate to .
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Select the template you want to modify or retire and perform one of the
following steps.
Option | Description |
---|
Modify a standard change template |
- Click Modify Template under
Related Links.
- Enter your modifications in the Modify a Standard
Change Template form.
|
Retire a standard change template |
- Click Retire Template under
Related Links.
- Enter your business justification to retire the specific
template in the Retire a Standard Change
Template form.
|
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Perform one of the following actions:
- Click Save. The modifications are saved but not
sent for approval.
- Click Request Approval. The template is sent for
approval to the change management team.