You can modify and retire standard change templates based on your organization's
requirements.
Role required: admin, change_manager, or itil
-
Navigate to .
-
Select the template you want to modify or retire and perform one of the
following steps.
| Option | Description |
|---|
| Modify a standard change template |
- Click Modify Template under
Related Links.
- Enter your modifications in the Modify a Standard
Change Template form.
|
| Retire a standard change template |
- Click Retire Template under
Related Links.
- Enter your business justification to retire the specific
template in the Retire a Standard Change
Template form.
|
-
Perform one of the following actions:
- Click Save. The modifications are saved but not
sent for approval.
- Click Request Approval. The template is sent for
approval to the change management team.
