You can modify and retire standard change templates based on your organization's
Role required: admin, change_manager, or itil
Select the template you want to modify or retire and perform one of the
|Modify a standard change template
- Click Modify Template under
- Enter your modifications in the Modify a Standard
Change Template form.
|Retire a standard change template
- Click Retire Template under
- Enter your business justification to retire the specific
template in the Retire a Standard Change
Perform one of the following actions:
- Click Save. The modifications are saved but not
sent for approval.
- Click Request Approval. The template is sent for
approval to the change management team.