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Plan application services

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Plan application services

You can centrally manage the process of planning, creating, and reviewing numerous application services using the Service Map Planner.

Fresh install deployments do not have the Service Map Planner module. The improved planning functionality is provided as an integral part of the new Service Mapping user interface. For more information, see KB0689681: Features replacing deprecated Service Planner in Service Mapping.

Service Map Planner module refers to application services as application services.

Typically, the process of creating an application service is intensive. It includes collecting information and performing multiple tests until you get a satisfying result. Most organizations have hundreds or thousands of services which makes this process even harder to manage. Service Mapping allows you to gather and test all the information related to application services in one central location.

You can create reports based on planning phases to monitor progress you made in planning and creating application services.

The process of planning and creating application services using Service Map Planner consists of several stages:
  1. Decide how you want to manage your application service planning by splitting application services into groups. These groups are referred to as phases. You are free to organize application services into phases whichever way you find effective: by location, by type of service, by priority, and so on. For example, if you decided to start your planning project from application services in the EMEA office, you create a phase with that name and populate it with all application services belonging to this office.

    You do not have to accomplish planning phases in Service Mapping in any particular order. On the contrary, you can simultaneously make progress on testing and reviewing application services belonging to different phases.

  2. To begin the actual work on creating application services, you must add planned application services to phases. It creates an association between application services and their phases, which helps to manage creating application services. In our example, you add all application services used by the EMEA office to the EMEA phase.

  3. Creation of actual application services during planning

    You create each application service individually even if you simultaneously added multiple application services to the phase. During this stage, an administrator responsible for planning application services collects data and runs the mapping process. Then a staff member who is familiar with the infrastructure and applications reviews mapping results for correctness and approves the newly created application service.

    Going through these actions may take a long time. As a rule, a phase contains planned application services at different stages depending on how much progress you were able to make.

Figure 1. Planning flow for application services

Stages of planning and creating application services