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    • IT Operations Management
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    Home Madrid IT Operations Management IT Operations Management Event Management Administer events View events

    View events

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    View events

    Event Management tracks individual events to manage external systems. An event is a notification from one or more monitoring tools that indicate that something of interest has occurred, such as a log message, warning, or error. Event Management receives or pulls events from one or more external event sources and stores them in the Event [em_event] table. Event Management provides a list of raw incoming events.

    Before you begin

    Role required: evt_mgmt_admin, evt_mgmt_operator, evt_mgmt_user, or evt_mgmt_integration
    Note: Business rules must not change the Category field on event [em_event] tables.

    About this task

    The event monitoring tool generates the values of the source and resource fields. Event Management implementers can define event types and register nodes to help uniquely identify incoming events and create alerts for the specific needs of the enterprise. Event Management uses this information to determine whether to create an alert or update an existing one.

    An event source may generate duplicate events with the same identifying information. For events with the same identifying information, Event Management uses the time interval between events to determine if events represent an existing issue or new issue.

    Additional fields should be included in the Additional information field of the event. Do not add additional fields to an event by adding a custom field to the event [em_event] table. For more information about how to include additional fields in events, see Custom alert fields.

    Note: Avoid writing business rules for event [em_event] tables as they can result in performance degradation.

    Procedure

    1. Navigate to Event Management > All Events.
      The All Events list displays the following columns.
      Table 1. All Events list
      Column Description Populated by
      Time of event The time that the event occurred, in the network node time zone. External event monitoring tool
      Source Event monitoring software that generated the event, such as SolarWinds or SCOM. This field has a maximum length of 100 digits. External event monitoring tool
      Description Reason for event generation. Shows extra details about an issue. For example, a server stack trace or details from a monitoring tool. This field has a maximum length of 4000 digits. External event monitoring tool
      Node Node name, fully qualified domain name (FQDN), IP address, or MAC address that is associated with the event, such as IBM-ASSET. This field has a maximum length of 100 digits. External event monitoring tool
      Type Pre-defined event type, such as high CPU, which is used to identify an event record. This field has a maximum length of 100 digits. External event monitoring tool
      Resource Node resource that is relevant to the event. For example, Disk C, CPU-1, the name of a process, or service. This field has a maximum length of 100 digits. External event monitoring tool
      Message Key Unique event identifier to identify multiple events that relate to the same alert. If this value is empty, it is generated from the Source, Node, Type, Resource, and Metric Name field values. This field has a maximum length of 1024 digits. External event monitoring tool
      State
      The status of the event:
      • Ready: Event has been received and is waiting to be processed.
      • Queued: Event is queued by the event processor job.
      • Processed: Event was successfully processed.
      • Error: Failure occurred while processing the event. For example, the event collection method or event Severity is blank.
      • Ignored: Value is not in use.
      Event
      Severity
      Mandatory. The options are typically interpreted as follows:
      • Critical: Immediate action is required. The resource is either not functional or critical problems are imminent.
      • Major: Major functionality is severely impaired or performance has degraded.
      • Minor: Partial, non-critical loss of functionality or performance degradation occurred.
      • Warning: Attention is required, even though the resource is still functional.
      • Info: An alert is created. The resource is still functional.
      • Clear: No action is required. An alert is not created from this event. Existing alerts are closed.
      Event
      Alert If an alert was created as a result of the event, this field contains the unique ID that Event Management generates to identify the alert. A matching event rule or event field mapping
    2. To review a single event, click the required row in the Time of event column.
    3. To review the event rules that processed the event, in the Related Links section click Check process of event.
      For further ways to see which event rules were applied to the event, in the Events list, you can optionally select to display the Event rule and Processing Notes fields.

      Optional event rule columns to show event rules

      Table 2. Optional event fields to display the applied event rule
      Column Description
      Matching Event rule Contains the event rule that matches the current event rule definitions. This information is primarily used to create event rule recommendations for events that currently are not covered by rules. If event rules have been modified, this information can be retrieved from the Processing Notes field, described below.
      Note: This field does not show the history of event rules that were applied to the event.
      Processing Notes View information related to the binding to CI type and the event rules that were applied to the event.
    4. To create an event rule if an event is not associated with an event rule:
      1. Click the required event. The event opens in the Event form.
        Event Management manage event
      2. Click Create Event Rule.
        The fields of the new Event rule are populated with data from the event. You can use the event information, for example, when composing fields for alerts.

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      View events

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      View events

      Event Management tracks individual events to manage external systems. An event is a notification from one or more monitoring tools that indicate that something of interest has occurred, such as a log message, warning, or error. Event Management receives or pulls events from one or more external event sources and stores them in the Event [em_event] table. Event Management provides a list of raw incoming events.

      Before you begin

      Role required: evt_mgmt_admin, evt_mgmt_operator, evt_mgmt_user, or evt_mgmt_integration
      Note: Business rules must not change the Category field on event [em_event] tables.

      About this task

      The event monitoring tool generates the values of the source and resource fields. Event Management implementers can define event types and register nodes to help uniquely identify incoming events and create alerts for the specific needs of the enterprise. Event Management uses this information to determine whether to create an alert or update an existing one.

      An event source may generate duplicate events with the same identifying information. For events with the same identifying information, Event Management uses the time interval between events to determine if events represent an existing issue or new issue.

      Additional fields should be included in the Additional information field of the event. Do not add additional fields to an event by adding a custom field to the event [em_event] table. For more information about how to include additional fields in events, see Custom alert fields.

      Note: Avoid writing business rules for event [em_event] tables as they can result in performance degradation.

      Procedure

      1. Navigate to Event Management > All Events.
        The All Events list displays the following columns.
        Table 1. All Events list
        Column Description Populated by
        Time of event The time that the event occurred, in the network node time zone. External event monitoring tool
        Source Event monitoring software that generated the event, such as SolarWinds or SCOM. This field has a maximum length of 100 digits. External event monitoring tool
        Description Reason for event generation. Shows extra details about an issue. For example, a server stack trace or details from a monitoring tool. This field has a maximum length of 4000 digits. External event monitoring tool
        Node Node name, fully qualified domain name (FQDN), IP address, or MAC address that is associated with the event, such as IBM-ASSET. This field has a maximum length of 100 digits. External event monitoring tool
        Type Pre-defined event type, such as high CPU, which is used to identify an event record. This field has a maximum length of 100 digits. External event monitoring tool
        Resource Node resource that is relevant to the event. For example, Disk C, CPU-1, the name of a process, or service. This field has a maximum length of 100 digits. External event monitoring tool
        Message Key Unique event identifier to identify multiple events that relate to the same alert. If this value is empty, it is generated from the Source, Node, Type, Resource, and Metric Name field values. This field has a maximum length of 1024 digits. External event monitoring tool
        State
        The status of the event:
        • Ready: Event has been received and is waiting to be processed.
        • Queued: Event is queued by the event processor job.
        • Processed: Event was successfully processed.
        • Error: Failure occurred while processing the event. For example, the event collection method or event Severity is blank.
        • Ignored: Value is not in use.
        Event
        Severity
        Mandatory. The options are typically interpreted as follows:
        • Critical: Immediate action is required. The resource is either not functional or critical problems are imminent.
        • Major: Major functionality is severely impaired or performance has degraded.
        • Minor: Partial, non-critical loss of functionality or performance degradation occurred.
        • Warning: Attention is required, even though the resource is still functional.
        • Info: An alert is created. The resource is still functional.
        • Clear: No action is required. An alert is not created from this event. Existing alerts are closed.
        Event
        Alert If an alert was created as a result of the event, this field contains the unique ID that Event Management generates to identify the alert. A matching event rule or event field mapping
      2. To review a single event, click the required row in the Time of event column.
      3. To review the event rules that processed the event, in the Related Links section click Check process of event.
        For further ways to see which event rules were applied to the event, in the Events list, you can optionally select to display the Event rule and Processing Notes fields.

        Optional event rule columns to show event rules

        Table 2. Optional event fields to display the applied event rule
        Column Description
        Matching Event rule Contains the event rule that matches the current event rule definitions. This information is primarily used to create event rule recommendations for events that currently are not covered by rules. If event rules have been modified, this information can be retrieved from the Processing Notes field, described below.
        Note: This field does not show the history of event rules that were applied to the event.
        Processing Notes View information related to the binding to CI type and the event rules that were applied to the event.
      4. To create an event rule if an event is not associated with an event rule:
        1. Click the required event. The event opens in the Event form.
          Event Management manage event
        2. Click Create Event Rule.
          The fields of the new Event rule are populated with data from the event. You can use the event information, for example, when composing fields for alerts.

      Tags:

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