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Test Management

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Test Management

The ServiceNow® Test Management provides a tool for manual software testing.

To learn about the different versions of Test Management and to choose the version that helps you meet your testing requirements, see Test Management applications.

Test Managers

Test managers can use this application to manage all phases of the testing process.

  • Create and maintain the test repository by creating test suites, test cases, and tests.
  • Enable test execution by creating test plans, adding test cases, and assigning testers to test cases.
  • Initiate the testing process and monitor the progress.
  • Evaluate test results and complete the test plan sign-off form.
  • View testing reports on the Test Management dashboard.

Testers

Testers can use this application to:
  • Perform tests and record test results.
  • Update test case status.
  • Report defects and retest, as necessary.
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