OOTB Content Analytics - Basics dashboard

Provides statistics on employee engagement with the Employee Service Center, emails, views, and clicks on individual content.

End user and roles


End user and goal	Required role	Benefits
Content Automation PA Admin [sn_ca_pa.admin] user determines what content appears on the Employee Service Portal. Content Automation PA Admins want content to be interesting, engaging, and relevant.	Content Automation PA Admin [sn_ca_pa.admin]	Metrics can provide the Content Automation PA Admin [sn_ca_pa.admin] with valuable information on what content is being consumed and if it should be refreshed.
The Content Analytics Reader [sn_cda.analytics_reader] role can access and view Content Analytics Performance Analytics.	Content Analytics Reader [sn_cda.analytics_reader]

Use case

Content Analytics provides metrics on the effectiveness of your Employee Service Center. These metrics can help you decide how effective the content you are providing to your employees and if it is compelling, interesting, or useful.

Indicators

Content Analytics dashboard has the following indicators that you can filter by Profile:

All Visits in Last 365 Days: The total number of visits to the Employee Service Center year-to-date. This metric can provide insight into traffic patterns to your Employee Service Center over time.
Note: An employee can access the Employee Service Center multiple times during a day, but counts as one visit.
Average Page Views per Session: The average number of individual page views from the Employee Service Center for a visit.
Visits per Day: A line chart showing the total number of visits for each day to the Employee Service Center over time.
Page Views per Day: A line chart showing the total number of page views for each day to the Employee Service Center over time. This metric can help you determine if content is getting stale and needs a refresh.
Today's Top Pages: Lists the top page views for the current date.
This Week's Top Pages: Lists the top five page views for the weeks. The number of page views for a specific week is also listed.

OOTB Content Analytics - Basics dashboard

Provides statistics on employee engagement with the Employee Service Center, emails, views, and clicks on individual content.

End user and roles


End user and goal	Required role	Benefits
Content Automation PA Admin [sn_ca_pa.admin] user determines what content appears on the Employee Service Portal. Content Automation PA Admins want content to be interesting, engaging, and relevant.	Content Automation PA Admin [sn_ca_pa.admin]	Metrics can provide the Content Automation PA Admin [sn_ca_pa.admin] with valuable information on what content is being consumed and if it should be refreshed.
The Content Analytics Reader [sn_cda.analytics_reader] role can access and view Content Analytics Performance Analytics.	Content Analytics Reader [sn_cda.analytics_reader]

Use case

Indicators

Content Analytics dashboard has the following indicators that you can filter by Profile:

All Visits in Last 365 Days: The total number of visits to the Employee Service Center year-to-date. This metric can provide insight into traffic patterns to your Employee Service Center over time.
Note: An employee can access the Employee Service Center multiple times during a day, but counts as one visit.
Average Page Views per Session: The average number of individual page views from the Employee Service Center for a visit.
Visits per Day: A line chart showing the total number of visits for each day to the Employee Service Center over time.
Page Views per Day: A line chart showing the total number of page views for each day to the Employee Service Center over time. This metric can help you determine if content is getting stale and needs a refresh.
Today's Top Pages: Lists the top page views for the current date.
This Week's Top Pages: Lists the top five page views for the weeks. The number of page views for a specific week is also listed.

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OOTB Content Analytics - Basics dashboard

OOTB Content Analytics - Basics dashboard

End user and roles

Use case

Indicators

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OOTB Content Analytics - Basics dashboard

OOTB Content Analytics - Basics dashboard

End user and roles

Use case

Indicators

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