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    • HR Service Delivery
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    Home Madrid HR Service Delivery HR Service Delivery Employee Service Center Employee Service Center configuration Content Automation and Employee Service Center analytics Out-of-the-box Performance Analytics Solutions for Content Analytics OOTB Content Analytics - Basics dashboard

    OOTB Content Analytics - Basics dashboard

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    OOTB Content Analytics - Basics dashboard

    Provides statistics on employee engagement with the Employee Service Center, emails, views, and clicks on individual content.

    End user and roles

    End user and goal Required role Benefits
    Content Automation PA Admin [sn_ca_pa.admin] user determines what content appears on the Employee Service Portal.

    Content Automation PA Admins want content to be interesting, engaging, and relevant.

    Content Automation PA Admin [sn_ca_pa.admin] Metrics can provide the Content Automation PA Admin [sn_ca_pa.admin] with valuable information on what content is being consumed and if it should be refreshed.
    The Content Analytics Reader [sn_cda.analytics_reader] role can access and view Content Analytics Performance Analytics. Content Analytics Reader [sn_cda.analytics_reader]

    Use case

    Content Analytics provides metrics on the effectiveness of your Employee Service Center. These metrics can help you decide how effective the content you are providing to your employees and if it is compelling, interesting, or useful.

    Indicators

    Content Analytics dashboard has the following indicators that you can filter by Profile:
    All Visits in Last 365 Days
    The total number of visits to the Employee Service Center year-to-date. This metric can provide insight into traffic patterns to your Employee Service Center over time.
    Note: An employee can access the Employee Service Center multiple times during a day, but counts as one visit.
    Average Page Views per Session
    The average number of individual page views from the Employee Service Center for a visit.
    Visits per Day
    A line chart showing the total number of visits for each day to the Employee Service Center over time.
    Page Views per Day
    A line chart showing the total number of page views for each day to the Employee Service Center over time. This metric can help you determine if content is getting stale and needs a refresh.
    Today's Top Pages
    Lists the top page views for the current date.
    This Week's Top Pages
    Lists the top five page views for the weeks. The number of page views for a specific week is also listed.

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      OOTB Content Analytics - Basics dashboard

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      OOTB Content Analytics - Basics dashboard

      Provides statistics on employee engagement with the Employee Service Center, emails, views, and clicks on individual content.

      End user and roles

      End user and goal Required role Benefits
      Content Automation PA Admin [sn_ca_pa.admin] user determines what content appears on the Employee Service Portal.

      Content Automation PA Admins want content to be interesting, engaging, and relevant.

      Content Automation PA Admin [sn_ca_pa.admin] Metrics can provide the Content Automation PA Admin [sn_ca_pa.admin] with valuable information on what content is being consumed and if it should be refreshed.
      The Content Analytics Reader [sn_cda.analytics_reader] role can access and view Content Analytics Performance Analytics. Content Analytics Reader [sn_cda.analytics_reader]

      Use case

      Content Analytics provides metrics on the effectiveness of your Employee Service Center. These metrics can help you decide how effective the content you are providing to your employees and if it is compelling, interesting, or useful.

      Indicators

      Content Analytics dashboard has the following indicators that you can filter by Profile:
      All Visits in Last 365 Days
      The total number of visits to the Employee Service Center year-to-date. This metric can provide insight into traffic patterns to your Employee Service Center over time.
      Note: An employee can access the Employee Service Center multiple times during a day, but counts as one visit.
      Average Page Views per Session
      The average number of individual page views from the Employee Service Center for a visit.
      Visits per Day
      A line chart showing the total number of visits for each day to the Employee Service Center over time.
      Page Views per Day
      A line chart showing the total number of page views for each day to the Employee Service Center over time. This metric can help you determine if content is getting stale and needs a refresh.
      Today's Top Pages
      Lists the top page views for the current date.
      This Week's Top Pages
      Lists the top five page views for the weeks. The number of page views for a specific week is also listed.

      Tags:

      Feedback

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