Starting with Madrid, all GRC core applications are available from the
ServiceNow Store. You can obtain new and
updated features more rapidly. Before you can use any GRC applications, you must verify that you
have entitlement to them (that is, you have valid licenses to use them), download them from the
ServiceNow Store, and activate them.
Request apps on the Store
Visit the ServiceNow Store
website to view all the available apps and for information about submitting requests to the
The list of GRC
core applications available for
- Policy and Compliance Management
(and supported integrations)
- Risk Management (and supported
- Audit Management (and supported
- Vendor Risk Management (and
Watch this five-minute video to learn about downloading Security Operations and
GRC applications from the ServiceNow Store.
The process you use to obtain GRC core products depends on whether you
are downloading a product for the first time, updating a product that you previously
downloaded from the ServiceNow Store, or
upgrading from one family release to the next one.
Use the procedure below that
applies to your situation.