Change Approval Policy workflow

A change request is automatically approved for low risk changes, when calculated risk and impact are below threshold values (set on the Step form for the app). The state is moved to Implement.

When calculated risk and impact values are at or above threshold values, the normal change stays in the Assess state until approved.

DevOps Change Policy workflow

A change request is automatically approved when certain conditions in the DevOps auto approval cycle are met. The state is moved to Implement. DevOps Change Policy approval is useful for less critical changes that do not require manual approval.

Change Approval Policy is mapped to DevOps Change Policy (instead of Normal Workflow Policy), and Risk Approvals is mapped to DevOps Change Policy.

This policy is inactive by default.

DevOps Risk Condition

You can use the DevOps risk and impact calculation based on committer risk score.

This condition is inactive by default.

Automatic change request

Implementation details from the orchestration tool are automatically added to the Work notes field on the change request form.

Custom change request process

These DevOps change properties are available to customize your change request flow.

To customize your change request flow, you must first create a System Definition > Choice List. For example, DevOps_Implement (value - 10).

Then, add the choice list to System Definition > Script Include ChangeRequestStateHandlerSNC.

Once you have created the choice list and added it to the script include, you can update DevOps change properties with the new choice list values. For example, DevOps change request implement state -10.