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Drop off an asset

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Drop off an asset

Agents can physically drop assets off at a stockroom.

About this task

If a dropped-off item was not used, it is automatically placed in In Stock - Available state. If a dropped off item is defective, it is automatically placed in In Stock - Defective state.


  1. Navigate to Field Service > Pick Up/Drop Off > My Drop Off List.

    The Transfer Order Lines list is displayed in DropOffList view.

  2. (Optional) Click text in any column to obtain more information about, for example, the transfer order or stockrooms.
  3. After physically dropping off the items, select the check box beside the item, then go to the Actions choice list and select Drop Off.
    Figure 1. Drop off an asset
    Drop off an asset