Contents Now Platform App Engine Previous Topic Next Topic REST API reference Subscribe Log in to subscribe to topics and get notified when content changes. ... SAVE AS PDF Selected Topic Topic & Subtopics All Topics in Contents Share REST API reference You can use REST interfaces to access data on your instance. Agent Presence APIUse the Agent Presence API to get or set agent presence and channel availability.Agent Intelligence APIUse the Agent Intelligence API to predict a field value based on one or more input fields and a trained solution.Aggregate APIThe Aggregate API allows you to compute aggregate statistics about existing table and column data.Application Service APICreate, modify, and update application services using REST APIs. Attachment APIThe Attachment API allows you to upload and query file attachments.Change Management APIThe Change Management API provides REST APIs that enable third-party application integration with the ServiceNow Change Management process.CI Lifecycle Managment APIProvides the ability to manipulate CI operational states and apply CI actions. CMDB instance APIPerform create, read, update, and delete operations on existing CMDB tables. Only one record can be inserted, updated, or deleted at a time.CMDB meta APIUse the CMDB meta API to obtain meta data on a CMDB class. Customer Service Management APIThe Customer Service Management (CSM) REST API enables you to retrieve account, case, contact, and consumer CSM records, and create and update case, contact, and consumer records. Email APIWith the Email API you can receive and send email messages using REST.IdentifyReconcile APIThe IdentifyReconcile API uses the Identification and Reconciliation framework to minimize creation of duplicate CIs and to reconcile CI attributes by only accepting information from authorized sources when updating the CMDB. Import Set APIThe Import Set API allows you to interact with import set tables.Interaction Management APIUse the interaction management API to create interactions.Major Incident Management APIUse the Major Incident Management API to perform read operations for major incident.MetricBase Time Series APIUse the MetricBase Time Series API to insert data into, retrieve information from, and to run transforms against a MetricBase database.Performance Analytics APIThe Performance Analytics REST API enables you to query data about Performance Analytics Analytics Hubs.Push Installation APIThe Push Installation API enables you to register and unregister the tokens that enable mobile devices to receive push notifications from an application.Queue APIUse the Queue API (Advanced Work Assignment) to route a document to a queue.Service Catalog APIThe Service Catalog API lets you access Service Catalog configuration and actions from within the Service Portal.Table APIThe Table API allows you to perform create, read, update, and delete (CRUD) operations on existing tables.Task Communication Management APIUse the Task Communication Management API to perform read operations for communication plans.User Role Inheritance APIThe User Role Inheritance API allows you to see the roles that a specific user inherited. On this page Send Feedback Previous Topic Next Topic
REST API reference You can use REST interfaces to access data on your instance. Agent Presence APIUse the Agent Presence API to get or set agent presence and channel availability.Agent Intelligence APIUse the Agent Intelligence API to predict a field value based on one or more input fields and a trained solution.Aggregate APIThe Aggregate API allows you to compute aggregate statistics about existing table and column data.Application Service APICreate, modify, and update application services using REST APIs. Attachment APIThe Attachment API allows you to upload and query file attachments.Change Management APIThe Change Management API provides REST APIs that enable third-party application integration with the ServiceNow Change Management process.CI Lifecycle Managment APIProvides the ability to manipulate CI operational states and apply CI actions. CMDB instance APIPerform create, read, update, and delete operations on existing CMDB tables. Only one record can be inserted, updated, or deleted at a time.CMDB meta APIUse the CMDB meta API to obtain meta data on a CMDB class. Customer Service Management APIThe Customer Service Management (CSM) REST API enables you to retrieve account, case, contact, and consumer CSM records, and create and update case, contact, and consumer records. Email APIWith the Email API you can receive and send email messages using REST.IdentifyReconcile APIThe IdentifyReconcile API uses the Identification and Reconciliation framework to minimize creation of duplicate CIs and to reconcile CI attributes by only accepting information from authorized sources when updating the CMDB. Import Set APIThe Import Set API allows you to interact with import set tables.Interaction Management APIUse the interaction management API to create interactions.Major Incident Management APIUse the Major Incident Management API to perform read operations for major incident.MetricBase Time Series APIUse the MetricBase Time Series API to insert data into, retrieve information from, and to run transforms against a MetricBase database.Performance Analytics APIThe Performance Analytics REST API enables you to query data about Performance Analytics Analytics Hubs.Push Installation APIThe Push Installation API enables you to register and unregister the tokens that enable mobile devices to receive push notifications from an application.Queue APIUse the Queue API (Advanced Work Assignment) to route a document to a queue.Service Catalog APIThe Service Catalog API lets you access Service Catalog configuration and actions from within the Service Portal.Table APIThe Table API allows you to perform create, read, update, and delete (CRUD) operations on existing tables.Task Communication Management APIUse the Task Communication Management API to perform read operations for communication plans.User Role Inheritance APIThe User Role Inheritance API allows you to see the roles that a specific user inherited.
REST API reference You can use REST interfaces to access data on your instance. Agent Presence APIUse the Agent Presence API to get or set agent presence and channel availability.Agent Intelligence APIUse the Agent Intelligence API to predict a field value based on one or more input fields and a trained solution.Aggregate APIThe Aggregate API allows you to compute aggregate statistics about existing table and column data.Application Service APICreate, modify, and update application services using REST APIs. Attachment APIThe Attachment API allows you to upload and query file attachments.Change Management APIThe Change Management API provides REST APIs that enable third-party application integration with the ServiceNow Change Management process.CI Lifecycle Managment APIProvides the ability to manipulate CI operational states and apply CI actions. CMDB instance APIPerform create, read, update, and delete operations on existing CMDB tables. Only one record can be inserted, updated, or deleted at a time.CMDB meta APIUse the CMDB meta API to obtain meta data on a CMDB class. Customer Service Management APIThe Customer Service Management (CSM) REST API enables you to retrieve account, case, contact, and consumer CSM records, and create and update case, contact, and consumer records. Email APIWith the Email API you can receive and send email messages using REST.IdentifyReconcile APIThe IdentifyReconcile API uses the Identification and Reconciliation framework to minimize creation of duplicate CIs and to reconcile CI attributes by only accepting information from authorized sources when updating the CMDB. Import Set APIThe Import Set API allows you to interact with import set tables.Interaction Management APIUse the interaction management API to create interactions.Major Incident Management APIUse the Major Incident Management API to perform read operations for major incident.MetricBase Time Series APIUse the MetricBase Time Series API to insert data into, retrieve information from, and to run transforms against a MetricBase database.Performance Analytics APIThe Performance Analytics REST API enables you to query data about Performance Analytics Analytics Hubs.Push Installation APIThe Push Installation API enables you to register and unregister the tokens that enable mobile devices to receive push notifications from an application.Queue APIUse the Queue API (Advanced Work Assignment) to route a document to a queue.Service Catalog APIThe Service Catalog API lets you access Service Catalog configuration and actions from within the Service Portal.Table APIThe Table API allows you to perform create, read, update, and delete (CRUD) operations on existing tables.Task Communication Management APIUse the Task Communication Management API to perform read operations for communication plans.User Role Inheritance APIThe User Role Inheritance API allows you to see the roles that a specific user inherited.
