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    • Now Platform App Engine
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    Home Madrid Now Platform App Engine Now Platform App Engine APIs and scripts REST API reference

    REST API reference

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    REST API reference

    You can use REST interfaces to access data on your instance.

    • Agent Presence API

      Use the Agent Presence API to get or set agent presence and channel availability.

    • Agent Intelligence API

      Use the Agent Intelligence API to predict a field value based on one or more input fields and a trained solution.

    • Aggregate API

      The Aggregate API allows you to compute aggregate statistics about existing table and column data.

    • Application Service API

      Create, modify, and update application services using REST APIs.

    • Attachment API

      The Attachment API allows you to upload and query file attachments.

    • Change Management API

      The Change Management API provides REST APIs that enable third-party application integration with the ServiceNow Change Management process.

    • CI Lifecycle Managment API

      Provides the ability to manipulate CI operational states and apply CI actions.

    • CMDB instance API

      Perform create, read, update, and delete operations on existing CMDB tables. Only one record can be inserted, updated, or deleted at a time.

    • CMDB meta API

      Use the CMDB meta API to obtain meta data on a CMDB class.

    • Customer Service Management API

      The Customer Service Management (CSM) REST API enables you to retrieve account, case, contact, and consumer CSM records, and create and update case, contact, and consumer records.

    • DevOps API

      The DevOps API provides endpoints that enable the interaction with external DevOps tools.

    • Email API

      With the Email API you can receive and send email messages using REST.

    • IdentifyReconcile API

      The IdentifyReconcile API uses the Identification and Reconciliation framework to minimize creation of duplicate CIs and to reconcile CI attributes by only accepting information from authorized sources when updating the CMDB.

    • Import Set API

      The Import Set API allows you to interact with import set tables.

    • Interaction Management API

      Use the interaction management API to create interactions.

    • MetricBase Time Series API

      Use the MetricBase Time Series API to insert data into, retrieve information from, and to run transforms against a MetricBase database.

    • Performance Analytics API

      The Performance Analytics REST API enables you to query data about Performance Analytics Analytics Hubs.

    • Push Installation API

      The Push Installation API enables you to register and unregister the tokens that enable mobile devices to receive push notifications from an application.

    • Push Metrics API

      The Push Metrics API provides endpoints that enable integrators to push raw Operational Intelligence data from an external source to the MID Server.

    • Queue API

      Use the Queue API (Advanced Work Assignment) to route a document to a queue.

    • Service Catalog API

      The Service Catalog API lets you access Service Catalog configuration and actions from within the Service Portal.

    • Table API

      The Table API allows you to perform create, read, update, and delete (CRUD) operations on existing tables.

    • User Role Inheritance API

      The User Role Inheritance API allows you to see the roles that a specific user inherited.

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    Release version
    Choose your release version

      REST API reference

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      REST API reference

      You can use REST interfaces to access data on your instance.

      • Agent Presence API

        Use the Agent Presence API to get or set agent presence and channel availability.

      • Agent Intelligence API

        Use the Agent Intelligence API to predict a field value based on one or more input fields and a trained solution.

      • Aggregate API

        The Aggregate API allows you to compute aggregate statistics about existing table and column data.

      • Application Service API

        Create, modify, and update application services using REST APIs.

      • Attachment API

        The Attachment API allows you to upload and query file attachments.

      • Change Management API

        The Change Management API provides REST APIs that enable third-party application integration with the ServiceNow Change Management process.

      • CI Lifecycle Managment API

        Provides the ability to manipulate CI operational states and apply CI actions.

      • CMDB instance API

        Perform create, read, update, and delete operations on existing CMDB tables. Only one record can be inserted, updated, or deleted at a time.

      • CMDB meta API

        Use the CMDB meta API to obtain meta data on a CMDB class.

      • Customer Service Management API

        The Customer Service Management (CSM) REST API enables you to retrieve account, case, contact, and consumer CSM records, and create and update case, contact, and consumer records.

      • DevOps API

        The DevOps API provides endpoints that enable the interaction with external DevOps tools.

      • Email API

        With the Email API you can receive and send email messages using REST.

      • IdentifyReconcile API

        The IdentifyReconcile API uses the Identification and Reconciliation framework to minimize creation of duplicate CIs and to reconcile CI attributes by only accepting information from authorized sources when updating the CMDB.

      • Import Set API

        The Import Set API allows you to interact with import set tables.

      • Interaction Management API

        Use the interaction management API to create interactions.

      • MetricBase Time Series API

        Use the MetricBase Time Series API to insert data into, retrieve information from, and to run transforms against a MetricBase database.

      • Performance Analytics API

        The Performance Analytics REST API enables you to query data about Performance Analytics Analytics Hubs.

      • Push Installation API

        The Push Installation API enables you to register and unregister the tokens that enable mobile devices to receive push notifications from an application.

      • Push Metrics API

        The Push Metrics API provides endpoints that enable integrators to push raw Operational Intelligence data from an external source to the MID Server.

      • Queue API

        Use the Queue API (Advanced Work Assignment) to route a document to a queue.

      • Service Catalog API

        The Service Catalog API lets you access Service Catalog configuration and actions from within the Service Portal.

      • Table API

        The Table API allows you to perform create, read, update, and delete (CRUD) operations on existing tables.

      • User Role Inheritance API

        The User Role Inheritance API allows you to see the roles that a specific user inherited.

      Tags:

      Feedback

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