Thank you for your feedback.
Form temporarily unavailable. Please try again or contact docfeedback@servicenow.com to submit your comments.
Versions
  • Madrid
  • London
  • Kingston
  • Jakarta
  • Istanbul
  • Helsinki
  • Geneva
  • Store
Close

Request a plugin

Log in to subscribe to topics and get notified when content changes.

Request a plugin

Some plugins must be activated by ServiceNow personnel. These plugins do not appear in the System Definition > Plugins list.

Before you begin

Role required: none

About this task

Request the plugin through the HI Service Portal.

Procedure

  1. In the HI Service Portal, click Service Requests > Activate Plugin.
  2. On the form, fill in the fields.
    Table 1. Plugin activation form
    Field Description
    Target Instance Instance on which to activate the plugin.
    Plugin Name Name of the plugin to activate.
    Specify the date and time you would like this plugin to be enabled

    Date and time that must be at least 2 business days from the current time.

    Note: Plugins are activated in two batches each business day in the Pacific time zone, once in the morning and once in the evening. If the plugin must be activated at a specific time, enter the request in the Reason/Comments.
    Reason/Comments Information that would be helpful for the ServiceNow personnel activating the plugin. For example, if you need the plugin activated at a specific time instead of during one of the default activation windows.
  3. Click Submit.
Feedback