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Revert Software Asset Management customizations

Revert Software Asset Management customizations

You must revert customizations after installing Software Asset Management for the first time, or upgrading, for all features to function as intended. The Revert Customizations module in Software Asset Management administration reverts customizations of files related to Software Asset Management to base configuration that were skipped during the installation or upgrade process.

Before you begin

Role required: sam_admin

About this task

The Revert Customizations module shows the Software Asset Skipped Files list. All customizations and configurations related to Software Asset Management can be reverted to the base application version.

To ensure feature functionality, you must revert customizations after:
  • A new installation of Software Asset Management
  • Upgrading from an earlier version of Software Asset Management
  • Upgrading from Software Asset Management Foundation plugin

You can also revert customizations using the System Diagnostics > Upgrade History navigation.

Procedure

  1. Navigate to Software Asset > Administration > Revert Customizations to view the Software Asset Skipped Files list.
  2. Click Revert to revert all files with a disposition of Skipped to the base application version.
  3. Verify the disposition of all skipped files are Reverted in the customization summary.
    You can also verify the disposition of all skipped files in Upgrade Details [sys_upgrade_history_log] table, and the current OOB version in the Update Versions [sys_update_version] table.

Changes to site functionality will be made starting around 6am on January 21st (Pacific Time) and lasting approximately 6 hours.  The site may be intermittently unavailable.