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Line reports

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Line reports

Line reports plot individual data points to show how the value of one or more items changes over time.

The value of an item at specific dates or times is displayed as data points connected by horizontal lines. Values along the horizontal axis of the line chart represent the time measurement (years, hours, minutes, milliseconds, and so on). Values on the vertical axis represent the changes to the items being monitored. Users with the report_admin role can define the ranges that are used in a line chart report.

For example, you can create a line report for incident counts, to show how the number of incidents changes over time. The incident count often increases during the first few months after a product upgrade is deployed. Over time, the number of reported incidents decreases as users become more accustomed to the changes in the product. This figure shows the number of incidents per caller over time.
Figure 1. Line report
Line report