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Assign response template roles

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Assign response template roles

You must assign the roles of response template (formerly known as templated snippet) administrator, writer, and reader to the appropriate roles, groups, or users in your application.

Before you begin

Role required: sn_templated_snip.template_snippet_admin

About this task

The following roles are installed when you activate the response templates plugin. See Components installed with response templates for more information.

  • Response template administrator [sn_templated_snip.template_snippet_admin]
  • Response template writer [sn_templated_snip.template_snippet_writer]
  • Response template reader [sn_templated_snip.template_snippet_reader]

You must assign these roles to the appropriate roles, groups, or users in your application. For example, in the HR Service Delivery application, users with the HR administrator role are assigned the response template administrator role, users with the HR manager role are assigned the response template writer role, and users with the HR case writer role are assigned the response template role.

Procedure

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