Contents Now Platform Capabilities Previous Topic Next Topic Certification follow-on tasks Subscribe Log in to subscribe to topics and get notified when content changes. ... SAVE AS PDF Selected Topic Topic & Subtopics All Topics in Contents Share Certification follow-on tasks The ServiceNow system can automatically generate and assign follow-on tasks to correct discrepancies detected during compliance audits. The system attribute glide.allow.new.cert_follow_on_task is set to true by default, allowing for new follow on tasks to be created for the same failure, at each audit run. You can set this property to false, to configure audit to use the same follow-on task for the same audit failure across multiple runs. You configure and assign follow-on tasks to qualified users or groups in the audit record. A user with the certification_admin role can reassign any follow-on task. The Audit Results related list in the Follow On Task form contains links to the records that failed. Access follow-on tasksUsers with the certification role can only access follow-on tasks assigned to them but can reassign these tasks to other users.Manage follow-on tasksUsers with the certification_admin or admin role can see all follow-on tasks.Related tasksCompliance Overview moduleRelated conceptsCompliance ActivationCompliance Templates and AuditsArchitecture ComplianceDesired StateCertification auditsCertification filtersCertification templatesControls and tests managementScripted auditsRelated referenceInstalled with Compliance On this page Send Feedback Previous Topic Next Topic
Certification follow-on tasks The ServiceNow system can automatically generate and assign follow-on tasks to correct discrepancies detected during compliance audits. The system attribute glide.allow.new.cert_follow_on_task is set to true by default, allowing for new follow on tasks to be created for the same failure, at each audit run. You can set this property to false, to configure audit to use the same follow-on task for the same audit failure across multiple runs. You configure and assign follow-on tasks to qualified users or groups in the audit record. A user with the certification_admin role can reassign any follow-on task. The Audit Results related list in the Follow On Task form contains links to the records that failed. Access follow-on tasksUsers with the certification role can only access follow-on tasks assigned to them but can reassign these tasks to other users.Manage follow-on tasksUsers with the certification_admin or admin role can see all follow-on tasks.Related tasksCompliance Overview moduleRelated conceptsCompliance ActivationCompliance Templates and AuditsArchitecture ComplianceDesired StateCertification auditsCertification filtersCertification templatesControls and tests managementScripted auditsRelated referenceInstalled with Compliance
Certification follow-on tasks The ServiceNow system can automatically generate and assign follow-on tasks to correct discrepancies detected during compliance audits. The system attribute glide.allow.new.cert_follow_on_task is set to true by default, allowing for new follow on tasks to be created for the same failure, at each audit run. You can set this property to false, to configure audit to use the same follow-on task for the same audit failure across multiple runs. You configure and assign follow-on tasks to qualified users or groups in the audit record. A user with the certification_admin role can reassign any follow-on task. The Audit Results related list in the Follow On Task form contains links to the records that failed. Access follow-on tasksUsers with the certification role can only access follow-on tasks assigned to them but can reassign these tasks to other users.Manage follow-on tasksUsers with the certification_admin or admin role can see all follow-on tasks.Related tasksCompliance Overview moduleRelated conceptsCompliance ActivationCompliance Templates and AuditsArchitecture ComplianceDesired StateCertification auditsCertification filtersCertification templatesControls and tests managementScripted auditsRelated referenceInstalled with Compliance
