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Notify - dequeueCall(GlideRecord callRecord)

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Notify - dequeueCall(GlideRecord callRecord)

Resume a call after it was put in a queue.

Use this method to resume calls that were put in a queue with the queueCall method.

Table 1. Parameters
Name Type Description
callRecord GlideRecord A GlideRecord object on the Notify Call [notify_call] table with the held call you want to resume.
Table 2. Returns
Type Description
var call = new GlideRecord('notify_call');
call.get('some sys_id');
if (call.isValid()) {
    new SNC.Notify().dequeueCall(call);