You can configure a site in the ServiceNow content management (CMS) application to define a single-site access point that includes the Password Reset service. For example, you can create an employee self-service site that provides Password Reset service.

Before you begin

Role required: content_admin

About this task

Each Password Reset process requires a separate CMS page.

Procedure

  1. Navigate to All > Content Management > Specialty Content > iFrames and create an iFrame record.
  2. Go to Content Management > Sites and create a site that has no login page.
    New site
  3. Go to Content Management > Pages and create a password reset page.
  4. Enter the name of the site that you created in the Content site field (Password Reset self-service in the example).
  5. Right-click the form header and click Save.
  6. Click the Edit Page related link and then click Add content.
  7. In the Content Blocks section, select the iFrame that you created and add more content as needed.
  8. Click Update.