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Create a REST credential for Infoblox activities

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Create a REST credential for Infoblox activities

All Infoblox activities require a REST credential to manage IP addresses from the Infoblox DDI server.

Before you begin

Before starting this procedure, make sure you have the following:
  • A properly configured and running Infoblox DDI Grid Server.
  • REST credentials defined on the Infoblox DDI server.

Role required: admin

About this task

You must create a REST credential record on the ServiceNow instance that each Infoblox activity can use to access management features on the Infoblox server.


  1. Navigate to Orchestration > Credentials and click New.
  2. In the list of credential types, select Basic Auth Credentials.
  3. Create the credential record with a logical name, such as InfobloxCred.
  4. Right-click in the header bar of your new credential record and select Copy sys_id from the context menu. Follow browser instructions to copy the sys_id if browser security measures restrict this function.
  5. Paste the sys_id into the restCredentials input field of each activity you use.