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Available activity packs

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Available activity packs

Activity packs are available with your subscription to Orchestration.

Before you begin

Role required: admin

The following activity packs are available and active with your Orchestration subscription:


  1. In the HI Service Portal, click Service Requests > Activate Plugin.
  2. Fill out the form.
    Target Instance Instance on which to activate the plugin.
    Plugin Name Name of the plugin to activate.
    Specify the date and time you would like this plugin to be enabled

    Date and time must be at least 2 business days from the current time.

    Note: Plugins are activated in two batches each business day in the Pacific time zone, once in the morning and once in the evening. If the plugin must be activated at a specific time, enter the request in the Reason/Comments.
    Reason/Comments Provide any information that would be helpful for the ServiceNow personnel activating the plugin. For example, if you need the plugin activated at a specific time instead of during one of the default activation windows.
  3. Click Submit.