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    Home London Platform Capabilities Now Platform capabilities Notifications Email and SMS notifications Next steps after enabling email The email client Email client interface

    Email client interface

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    Email client interface

    The instance's email client interface looks like a standard email interface, which contains a toolbar for text formatting and adding attachments.

    Users see an email icon based on the UI version.
    • UI16: The email icon (Email icon) appears in the more options menu.
    • UI15: The email icon (Email icon) appears in the form header.
    Users click the email icon to launch the email client as a pop-up window.
    Figure 1. The email client interface
    Note: The Subject field on the email client allows a larger character count than the default setting for the Subject field on the Email table. If the subject text from the client is being truncated, increase the Max length value for the Subject field on the Email table.
    Related tasks
    • Enable the email client for a table
    • Create an email client template
    • Set the from address with an email client template
    • Display an editable From field
    • Display the Reply To field
    • Quick messages
    Related reference
    • Customize the email client
    • Configure email client auto-complete search results
    • Control access to the email client
    • SMS delivery with the email client
    • Email icon display

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      Email client interface

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Email client interface

      The instance's email client interface looks like a standard email interface, which contains a toolbar for text formatting and adding attachments.

      Users see an email icon based on the UI version.
      • UI16: The email icon (Email icon) appears in the more options menu.
      • UI15: The email icon (Email icon) appears in the form header.
      Users click the email icon to launch the email client as a pop-up window.
      Figure 1. The email client interface
      Note: The Subject field on the email client allows a larger character count than the default setting for the Subject field on the Email table. If the subject text from the client is being truncated, increase the Max length value for the Subject field on the Email table.
      Related tasks
      • Enable the email client for a table
      • Create an email client template
      • Set the from address with an email client template
      • Display an editable From field
      • Display the Reply To field
      • Quick messages
      Related reference
      • Customize the email client
      • Configure email client auto-complete search results
      • Control access to the email client
      • SMS delivery with the email client
      • Email icon display

      Tags:

      Feedback

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