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Activate the interaction management system

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Activate the interaction management system

An administrator can activate the Interaction Logging, Routing, and Queueing plugin [com.glide.interaction] to access the functionality.

About this task

Interactions

Role required: admin

Procedure

  1. Navigate to System Definition > Plugins.
  2. Search for and click the Interaction Logging, Routing, and Queueing [com.glide.interaction] plugin.
  3. Review the plugin details then click the Activate/Repair related link.
  4. In the activate plugin window, click Activate.

What to do next

The interaction plugin includes the following roles.
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