Flow trigger types

The trigger specifies the conditions that start the flow. When the trigger condition is true, the system starts the flow.

Record triggers

Use record triggers to start a flow when a record is created or updated.

Note: Flow Designer no longer displays Service Catalog tables as options for record triggers. Instead, use the Service Catalog application trigger type.

Note: To prevent collisions, avoid placing multiple triggers on a single table. Flows are processed asynchronously, so they might not run in the order you expect.


Trigger	Description
Created	Starts a flow when a record is created in a specific table.
Updated	Starts a flow when a record is updated in a specific table. Requires selecting whether to always run the trigger or to only run it once.
Created or Updated	Starts a flow when a record is either created or updated in a specific table. Requires selecting whether to always run the trigger or to only run it once.

Note: Flows including approval actions should only run the trigger once.

Scheduled triggers

Use scheduled triggers to start a flow after a specific date and time or repeatedly at regular intervals.

Note: Because flows are processed asynchronously, a flow with a scheduled trigger may not run at the exact time its trigger conditions were met. For example, if a scheduled flow is triggered during core business hours, the system may have to process other events in the queue before it can run the scheduled flow.


Trigger	Description
Daily	Starts a flow at a specific time every day.
Weekly	Starts a flow at a specific time every week.
Monthly	Starts a flow at a specific time every month.
Run Once	Starts a flow once at a specific time but does not repeat. If you select a past date or time, the system schedules the flow to run as soon as possible.
Repeat	Starts a flow at regular intervals you define.

Application triggers

Use application triggers to start a flow when application-specific conditions are met.


Trigger	Description
MetricBase	Starts a flow when a MetricBase trigger is met. Requires the MetricBase application. For more information, see Create a flow with a MetricBase trigger.
Service Catalog	Starts a flow from a Service Catalog item request. For more information, see Create a flow with a Service Catalog trigger.

Flow trigger types

The trigger specifies the conditions that start the flow. When the trigger condition is true, the system starts the flow.

Record triggers

Use record triggers to start a flow when a record is created or updated.

Note: Flow Designer no longer displays Service Catalog tables as options for record triggers. Instead, use the Service Catalog application trigger type.

Note: To prevent collisions, avoid placing multiple triggers on a single table. Flows are processed asynchronously, so they might not run in the order you expect.


Trigger	Description
Created	Starts a flow when a record is created in a specific table.
Updated	Starts a flow when a record is updated in a specific table. Requires selecting whether to always run the trigger or to only run it once.
Created or Updated	Starts a flow when a record is either created or updated in a specific table. Requires selecting whether to always run the trigger or to only run it once.

Note: Flows including approval actions should only run the trigger once.

Scheduled triggers

Use scheduled triggers to start a flow after a specific date and time or repeatedly at regular intervals.


Trigger	Description
Daily	Starts a flow at a specific time every day.
Weekly	Starts a flow at a specific time every week.
Monthly	Starts a flow at a specific time every month.
Run Once	Starts a flow once at a specific time but does not repeat. If you select a past date or time, the system schedules the flow to run as soon as possible.
Repeat	Starts a flow at regular intervals you define.

Application triggers

Use application triggers to start a flow when application-specific conditions are met.


Trigger	Description
MetricBase	Starts a flow when a MetricBase trigger is met. Requires the MetricBase application. For more information, see Create a flow with a MetricBase trigger.
Service Catalog	Starts a flow from a Service Catalog item request. For more information, see Create a flow with a Service Catalog trigger.

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Flow trigger types

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Flow trigger types

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Record triggers

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