Contents Now Platform Capabilities Previous Topic Next Topic Flow trigger types Subscribe Log in to subscribe to topics and get notified when content changes. ... SAVE AS PDF Selected Topic Topic & Subtopics All Topics in Contents Share Flow trigger types The trigger specifies the conditions that start the flow. When the trigger condition is true, the system starts the flow. Record triggers Use record triggers to start a flow when a record is created, updated, or deleted from a specific table.Note: Flow Designer no longer displays Service Catalog tables as options for record triggers. Instead, use the Service Catalog application trigger type. Trigger Description Created Starts a flow when a record is created in a specific table. Updated Starts a flow when a record is updated in a specific table. Requires selecting whether to always run the trigger or to only run it once. Created or Updated Starts a flow when a record is either created or updated in a specific table. Requires selecting whether to always run the trigger or to only run it once. Note: Flows including approval actions should only run the trigger once. Scheduled triggers Use scheduled triggers to start a flow after a specific date and time or repeatedly at regular intervals.Note: Because flows are processed asynchronously, a flow with a scheduled trigger may not run at the exact time its trigger conditions were met. For example, if a scheduled flow is triggered during core business hours, the system may have to process other events in the queue before it can run the scheduled flow. Trigger Description Daily Starts a flow at a specific time every day. Weekly Starts a flow at a specific time every week. Monthly Starts a flow at a specific time every month. Run Once Starts a flow once at a specific time but does not repeat. If you select a past date or time, the system schedules the flow to run as soon as possible. Repeat Starts a flow at regular intervals you define. Application triggers Use application triggers to start a flow when application-specific conditions are met. Trigger Description MetricBase Starts a flow when a MetricBase trigger is met. Requires the MetricBase application. For more information, see Create a flow with a MetricBase trigger. Service Catalog Starts a flow from a Service Catalog item request. For more information, see Create a flow with a Service Catalog trigger. On this page Send Feedback Previous Topic Next Topic
Flow trigger types The trigger specifies the conditions that start the flow. When the trigger condition is true, the system starts the flow. Record triggers Use record triggers to start a flow when a record is created, updated, or deleted from a specific table.Note: Flow Designer no longer displays Service Catalog tables as options for record triggers. Instead, use the Service Catalog application trigger type. Trigger Description Created Starts a flow when a record is created in a specific table. Updated Starts a flow when a record is updated in a specific table. Requires selecting whether to always run the trigger or to only run it once. Created or Updated Starts a flow when a record is either created or updated in a specific table. Requires selecting whether to always run the trigger or to only run it once. Note: Flows including approval actions should only run the trigger once. Scheduled triggers Use scheduled triggers to start a flow after a specific date and time or repeatedly at regular intervals.Note: Because flows are processed asynchronously, a flow with a scheduled trigger may not run at the exact time its trigger conditions were met. For example, if a scheduled flow is triggered during core business hours, the system may have to process other events in the queue before it can run the scheduled flow. Trigger Description Daily Starts a flow at a specific time every day. Weekly Starts a flow at a specific time every week. Monthly Starts a flow at a specific time every month. Run Once Starts a flow once at a specific time but does not repeat. If you select a past date or time, the system schedules the flow to run as soon as possible. Repeat Starts a flow at regular intervals you define. Application triggers Use application triggers to start a flow when application-specific conditions are met. Trigger Description MetricBase Starts a flow when a MetricBase trigger is met. Requires the MetricBase application. For more information, see Create a flow with a MetricBase trigger. Service Catalog Starts a flow from a Service Catalog item request. For more information, see Create a flow with a Service Catalog trigger.
Flow trigger types The trigger specifies the conditions that start the flow. When the trigger condition is true, the system starts the flow. Record triggers Use record triggers to start a flow when a record is created, updated, or deleted from a specific table.Note: Flow Designer no longer displays Service Catalog tables as options for record triggers. Instead, use the Service Catalog application trigger type. Trigger Description Created Starts a flow when a record is created in a specific table. Updated Starts a flow when a record is updated in a specific table. Requires selecting whether to always run the trigger or to only run it once. Created or Updated Starts a flow when a record is either created or updated in a specific table. Requires selecting whether to always run the trigger or to only run it once. Note: Flows including approval actions should only run the trigger once. Scheduled triggers Use scheduled triggers to start a flow after a specific date and time or repeatedly at regular intervals.Note: Because flows are processed asynchronously, a flow with a scheduled trigger may not run at the exact time its trigger conditions were met. For example, if a scheduled flow is triggered during core business hours, the system may have to process other events in the queue before it can run the scheduled flow. Trigger Description Daily Starts a flow at a specific time every day. Weekly Starts a flow at a specific time every week. Monthly Starts a flow at a specific time every month. Run Once Starts a flow once at a specific time but does not repeat. If you select a past date or time, the system schedules the flow to run as soon as possible. Repeat Starts a flow at regular intervals you define. Application triggers Use application triggers to start a flow when application-specific conditions are met. Trigger Description MetricBase Starts a flow when a MetricBase trigger is met. Requires the MetricBase application. For more information, see Create a flow with a MetricBase trigger. Service Catalog Starts a flow from a Service Catalog item request. For more information, see Create a flow with a Service Catalog trigger.
