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Flow trigger types

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Flow trigger types

The trigger specifies the conditions that start the flow. When the trigger condition is true, the system starts the flow.

Record triggers

Use record triggers to start a flow when a record is created, updated, or deleted from a specific table.
Note: Flow Designer no longer displays Service Catalog tables as options for record triggers. Instead, use the Service Catalog application trigger type.
Trigger Description
Created Starts a flow when a record is created in a specific table.
Updated Starts a flow when a record is updated in a specific table. Requires selecting whether to always run the trigger or to only run it once.
Created or Updated Starts a flow when a record is either created or updated in a specific table. Requires selecting whether to always run the trigger or to only run it once.
Note: Flows including approval actions should only run the trigger once.

Scheduled triggers

Use scheduled triggers to start a flow after a specific date and time or repeatedly at regular intervals.
Note: Because flows are processed asynchronously, a flow with a scheduled trigger may not run at the exact time its trigger conditions were met. For example, if a scheduled flow is triggered during core business hours, the system may have to process other events in the queue before it can run the scheduled flow.
Trigger Description
Daily Starts a flow at a specific time every day.
Weekly Starts a flow at a specific time every week.
Monthly Starts a flow at a specific time every month.
Run Once Starts a flow once at a specific time but does not repeat. If you select a past date or time, the system schedules the flow to run as soon as possible.
Repeat Starts a flow at regular intervals you define.

Application triggers

Use application triggers to start a flow when application-specific conditions are met.

Trigger Description
MetricBase Starts a flow when a MetricBase trigger is met. Requires the MetricBase application. For more information, see Create a flow with a MetricBase trigger.
Service Catalog Starts a flow from a Service Catalog item request. For more information, see Create a flow with a Service Catalog trigger.
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