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Preserve ML solutions during a system clone

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Preserve ML solutions during a system clone

Save your trained machine-learning (ML) solution data during a system clone.

Before you begin

Role required: clone_admin or admin

About this task

The system stores trained ML solutions as Attachment records. These records include your solution artifacts, such as solution definitions, template records, and predictive model statistics, all of which are required components of the Agent Intelligence prediction functionality. To preserve these records, follow the high-level steps below each time you run a system clone.


  1. Enter sys_properties.list in the application navigator to access the System Properties list.
  2. Ensure the glide.platform_ml.clone_artifacts system property is set to True.
  3. If you want to preserve only the ML solution records and not the numerous other records in the sys_attachments table, exclude the sys_attachments table from your clone run.
  4. Request a system clone.
    The system preserves your ML solution records during the system clone.