ServiceNow Security Operations integration development guidelines

The ServiceNow platform provides several mechanisms for developing integrations with external systems. The ServiceNow Security Operations product suite adds integration capabilities intended to streamline the process of integrating with security-focused external systems.

Most of the concepts in this guide assume some familiarity with standard ServiceNow functionality. To integrate with the Security Operations suite, at a minimum, knowledge of the following ServiceNow concepts is required:

• Script includes
• Inbound/outbound web services
• Data sources
• Import sets
• Transform maps

Technology Partner Program

Any requirements for application certification or guidelines given in the Technology Partner Program literature supersede any information in this guide. This guide is not a replacement for the Technology Partner Program literature and serves only as a supplement to existing documentation.

For more information, see Technology Partner Program training course blog post.