The ServiceNow platform provides several mechanisms for developing integrations with external systems. The ServiceNow Security Operations product suite adds integration capabilities intended to streamline the process of integrating with security-focused external systems.

Most of the concepts in this guide assume some familiarity with standard ServiceNow functionality. To integrate with the Security Operations suite, at a minimum, knowledge of the following ServiceNow concepts is required:

• Script includes
• Inbound/outbound web services
• Data sources
• Import sets
• Transform maps

Technology Partner Program

Any requirements for application certification or guidelines given in the Technology Partner Program literature supersede any information in this guide. This guide is not a replacement for the Technology Partner Program literature and serves only as a supplement to existing documentation.

For more information, see Technology Partner Program training course blog post.