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London Patch 1 Hot Fix 2

London Patch 1 Hot Fix 2

The London Patch 1 Hot Fix 2 release contains fixes to these problems.

For London Patch 1 Hot Fix 2:
Build date: 09-11-2018_1115
Build tag: glide-london-06-27-2018__patch1-hotfix2-09-10-2018

For more information about how to upgrade an instance, see Upgrade to London.

For more information about the release cycle, see the ServiceNow Release Cycle. For a downloadable, sortable version of London fixed problems, see KB0692695.

Note: This version is approved for FedRAMP. The following products are not approved for FedRAMP in London: Benchmarks, Instance Data Replication, Security Threat Intelligence, Sightings Search, and Trusted Security Circles.

Fixed problem in London Patch 1 Hot Fix 2

Problem Short description Description Steps to reproduce

Currency

PRB1303161

The ECBDownloader URL cannot be changed and the downloader cannot parse the response payload if the site redirects The ECBDownloader reaches out to a site which downloads currency conversion rates. The site redirects to a new site and the downloader cannot parse the redirect.

Workflow

PRB1300163

KB0697436
SLAs created before the London upgrade do not pause their SLA percentage timer activities correctly after the upgrade The SLA percentage timer activity does not pause if started before an upgrade to London and if paused after the upgrade. Notifications are triggered even though the SLA is paused.

Refer to the listed Known Error KB article for details.

Fixes included with London Patch 1 Hot Fix 2

Unless any exceptions are noted, you can safely upgrade to this release version from any of the versions listed below. These prior versions contain PRB fixes that are also included with this release. Be sure to upgrade to the latest listed patch that includes all of the PRB fixes you are interested in.

Updates to site content will be made starting around 4am on January 17th (Pacific Time) and lasting approximately 6 hours.  This site may be intermittently unavailable.