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All other London fixes

All other London fixes

The London release contains fixes to these problems.

London was released on July 26, 2018.
Build date: 07-14-2018_1223
Build tag: glide-london-06-27-2018__patch0-07-11-2018

For more information about how to upgrade an instance, see Upgrade to London.

For more information about the release cycle, see the ServiceNow Release Cycle. For a downloadable, sortable version of London fixed problems, see KB0692695.

Note: This version is under FedRAMP evaluation.

All other London fixes

Problem category Number Short description
Activity Stream PRB955358 UI16 activity streams handle [code] tags differently than UI15
Activity Stream PRB1273226 Activity stream user preferences <table>.activity.filter do not add or remove fields from stream
Activity Stream PRB1202377 Activity stream still shows recipient email address instead of user display name when property glide.ui.activity.email.use_display is true
Activity Stream PRB666998 Adding an activity filter to a new table displays multiple blank options
Activity Stream PRB1239636 Loading form for a nonexistent record produces Javascript error "g_form is undefined"
Activity Stream PRB1270019 Activity history truncates the list of email recipients in IE11 and Firefox
Agent Intelligence PRB1265935 Agent Intelligence user 'sharedservice.worker' was not created during plugin activation
Agile Development PRB1282044 List filtering options on Task Board do not work and produce script error "Cannot read property 'checked' of null"
Agile Development PRB1239107 Delete ACL for table 'm2m_release_group' produces table not found error
Agile Development PRB1249930 Sprint planning board not displaying sprints created from the release related list
Agile Development PRB1290192 Groups created from a product do not have an assignment group type and do not display in the Groups related list
Agile Development PRB752327 After installing Agile Development, dictionary displays two "order_Index" fields
Agile Development PRB1266850 UI action 'Create story' does not work from rm_defect form in 'Scrum View' when there are no related or embedded lists
Agile Development PRB1178803 Clicking an info icon in the Planning Board view produces a browser console error
Agile Development PRB1270556 Agile dashboard does point to correct page after upgrade
Agile Development PRB1248020 Cannot drag and drop stories to the top of the backlog in the Agile Board
Agile Development PRB1241483 Task "Assigned To" field not being automatically populated in the Task Progress Board
Agile Development PRB1241688 List sort and filter options not working in Sprint Planning Board
Agile Development PRB1243836 Difficulties moving tasks in Task Progress Board when using IE and sprint has many stories
Agile Development PRB1236284 After upgrading to Jakarta, "scrum_team_member" role no longer inherits the "scrum_story_creator" role, which prevents "write" access to the rm_story table
Agile Development PRB1290297 Agile2SecurityManager script include does not properly process GlideList fields such as Assignment Group
Application Navigator & Banner Frame PRB1270820 Application Navigator displays rendering errors when changing domain from domain picker
Application Navigator & Banner Frame PRB1272442 Public application navigator content is not visible from the login screen after upgrade
Application Navigator & Banner Frame PRB1202123 In the UI16 application navigator, the star icon is not right-aligned for non-admin users
Application Navigator & Banner Frame PRB1199371 Browser displays wrong icons after upgrading from Helsinki to Istanbul
Application Navigator & Banner Frame PRB1203271 No upgrade history available for sys_index_sys_ui_navigator_history_user_sys_created_on.xml
Application Navigator & Banner Frame PRB1244656 After a successful impersonation, subsequent attempts to impersonate produce a "java.lang.NullPointerExceptionerror" in the browser console
Application Navigator & Banner Frame PRB1262707 System Update Sets menu does not show modules after committing an update set
Application Navigator & Banner Frame PRB1248003 Duplicate system properties for "Unselected navigation tab icon and favorite icons color" in "Basic Configuration UI 16"
Application Navigator & Banner Frame PRB1255721 System setting "Compact User Interface" produces opposite effect of option selected
Application Portfolio Management (APM) PRB1240379 No one can delete records from the cmdb_ci_business_app table
Application Portfolio Management (APM) PRB1270330 JavaScript warning "sn_apm" is not defined when working with business applications and Application Portfolio Management is not installed
Application Portfolio Management (APM) PRB1279135 Cannot create a dictionary override or flow formatter for the Business Application cmdb_ci_business_app table
Application Portfolio Management (APM) PRB1265622 Previously calculated capability scores change in error when new capabilities are assessed
Application Portfolio Management (APM) PRB1275551 Technology portfolio takes a long time to load data
Application Portfolio Management (APM) PRB1268320 Technology Portfolio Management timelines do not display discovered business services
Approvals PRB1245078 Approval Events (Task) business rule triggers wrong event when using custom approver variable
Approvals PRB1264753 Changing the state of a group approval before requesting approval for the record sets the state of all other group approvals to "No Longer Required"
Assessments PRB1267785 Category results for ratings should be calculated correctly when the "anonymize responses" option is chosen
Assessments PRB1239069 The choice for the image scale question shows up correctly on mobile, but the image displayed is that of the last choice
Assessments PRB1280290 The calculation of category results is incorrect based on the answer choices of the questions
Assessments PRB1264850 The "Default answer from script" method does not work with metric where the data type is "Choice"
Asset Management PRB1065644 Retired and decommissioned computers still show values in the Assigned to field
Asset Management PRB1258596 Default semaphore is exhausted
Asset Management PRB1241840 The Stockroom field width is too small on procurement sourcing
Asset Management PRB1288979 In French, in a contract, the calculation for total cost and tax cost is not calculated correctly onChange
Asset Management PRB1278252 sys_choice records are automatically deleted after the instance upgrade
Asset Management PRB1234962 Transfer Order Line has a negative Quantity Remaining, and fixing the Quantity Received value does not recalculate it correctly
Asset Management PRB1247211 Asset-CI Field Mappings allow selecting the Class sys_class_name]field, and when synchronization occurs, records become corrupted and unusable
Asset Management PRB1250631 An asset attribute is still being updated after a related CIs attribute is prevented from update due to a reconciliation definition
Asynchronous Message Bus PRB1254318 Log files display null pointer exception message for AMBProcessorAdapter
Asynchronous Message Bus PRB1197193 Leaking listeners cause the number of listeners to grow, which impacts the instance performance over time
Audit History PRB1249729 Activity stream does not display changes for fields whose column name is longer than 40 characters
Authentication PRB1237204 Reset password link displays blank page with error message "Security restricted when invoking processor"
Authentication PRB897842 Localized LDAP servers using UTF-8 produce JSON formatting errors
Authentication PRB820080 Unable to create LDAP OU with name greater than 40 characters after upgrade
Authentication PRB1201941 Instance does not display E-signature tab despite plugin being active
Authentication PRB1237672 Links not working for single sign-on users even though they have a valid session
Authentication PRB598684 DigestToken does not always work as expected after activating MultiProvider SSO
Authentication - SSO PRB1277955 Users with web service access only produce an infinite loop of logout redirects when they log in
Authorization - LDAP PRB1250454 Upgrades overwrite customizations to the "LDAP Admins" group
Automated Test Framework PRB1278373 Click a modal button step does not submit the modal when javascript is executed in the button's onClick
Automated Test Framework PRB1243954 Test run fails with error "Step execution failed with error: Cannot read property 'step_execution_generator' of undefined" upon first opening a client test runner
Automated Test Framework PRB1247670 Client Test Runner hangs during screenshot capture, usually occurs with the Click Modal button step
Automated Test Framework PRB1209940 Record Query step fails in scoped applications because it does not wait for records to exist
Automated Test Framework PRB1265788 The record query timeout does not work when the test is scoped
Benchmarks Application PRB1247525 The email notification with the Benchmarks monthly scores download is sent to all ITIL users
Benchmarks Application PRB1245213 Client score dates are displaying incorrectly on non "yyyy-MM-dd" date format instances
Benchmarks Application PRB1285178 Benchmarks Card view: Mini-trend is not loading when one category has scores for the last 6 months and another category does not have scores for the last 4 months
Benchmarks Application PRB1255407 Benchmark Recommendations are not evaluated when the customer upgrades from Jakarta to the Kingston release
Benchmarks Central Application PRB1241076 Benchmark central: Instance ID is truncated to 32 characters if it is greater than 32 characters
Change Management PRB1290275 "Refresh Agenda Items" UI Action contains misleading text
Change Management PRB1251827 "Refresh agenda items" doesn't honor the "Change start after dates" and "Change starts before dates" fields when there are OR conditions in the filter
Change Management PRB1257468 The Change lookup function is not working in Sample Change Requests under Propose a new Standard Change Template
Change Management PRB1185785 During a meeting using the CAB Workbench, attendee's names are displayed incorrectly
Change Management PRB1240170 ACLs that grant the sn_change_cab.cab_manager role access to the cmn_other_schedule table are missing
Change Management PRB1195547 When Standard Change Proposal are created with a value in the Short description field, the template that is generated from the proposal has no value in the Short description field
Change Management PRB1208918 In the Change form on the HI Service Portal, there are issues opening the Calendar view
Change Management PRB1235366 Setting the sysparm_fixed_query within the URL for task_add_affected_cis.do does not apply, but it works when using a normal sysparm_query
Change Management PRB1273823 When the Risk condition is set to "impact=Leave Alone," and when risk assessment is executed on the Change Request, the impact value is set to empty /blanked out
Change Management PRB1262255 Revert a change request to New state through the "Revert to new" UI Action leaves the change on hold and unable to move back if the On Hold field was checked
Change Management PRB1256501 When the Two Step property is enabled in Standard Change Properties, standard changes created from standard change templates that have an attachment do not inherit the attachment from the template
Change Management PRB1256967 "MaintenanceScheduleCalculator" fires duplicate info messages on the form when users toggle the schedule date for a change request
Change Management PRB1244570 Change Template Management breaks after selecting 'show related fields' in the template
Change Management PRB1089829 An approved or rejected agenda item is marked as having no decision if the CAB meeting is ended while the agenda item is still the "current agenda item"
Change Management PRB953574 "Health Dashboard" tooltip is misspelled as "Health Dashbaord" when hovering over the second button to the right of the Configuration Item field on an existing Change Request
Change Management PRB1186759 After submitting the change request, the conflict status field is not getting updated from the default value "Not Run"
Change Management PRB1238899 The "Check Conflict" UI Action active flag is turned on after upgrading to Jakarta
Change Management PRB1261372 The 'Revert To New' UI action does not work properly if the workflow of the change request has been changed
Change Management PRB1258960 Unable to change the current agenda item in the CAB Workbench when there are many attendees
Change Management PRB1240984 Comparing a standard change proposal template with a published version fails with 'TypeError: Cannot convert null to an object.' if a field added to the template is dropped from the table after the template is published
Change Management PRB1237013 E-signature is not available when approving or rejecting a change in the CAB meeting 'Current Agenda Item' widget
Change Management PRB1242718 The CAB Workbench form view does not display splits correctly as specified in the layout configuration
Change Management PRB1235402 The 'update_synch' attribute is still set to 'true' for the Collection record of the std_change_record_producer table following an upgrade to Istanbul or Jakarta
Change Management PRB1250450 In the CAB Workbench, when an agenda item order field is empty, clicking the "Promote" link does nothing
Change Management PRB1264376 The Change Request Calendar does not change messages translations when the language is changed
Change Management PRB1260626 The save_as_template ACLs do not prevent users from editing reference fields when they make or edit a Standard Change Proposal
Change Management PRB1250154 OOTB UI policies are causing conflicts: Show - CAB fields for Normal/Emergency changes
Change Management PRB1251835 In Jakarta, the 'hours' value is truncated for the 'Duration' field in the CAB workbench view
Change Management Conflict Detector PRB1259605 The dialog message for the conflict check does not disappear when users move the Conflict Progress Checker element out of the Conflicts tab
Change Management Conflict Detector PRB1251400 Conflict detection may run out of memory if the start/stop dates are too far apart
Chat PRB1235390 Users cannot attach files to chat conversation after activating Human Resources Application: Core plugin
Chat PRB1068961 Connect un-encodes URL after clicking it in chat window causing not authorized message
Chat PRB1237575 Connect Chat does not use translations for all values when starting conversation
Chat PRB1264703 Queue Count is not updating in real time for Chatbot and Connect Support
Chat PRB1270876 JAWS screen reader in internet explorer (IE) reads Angular code instead of message text in Connect
Chat PRB1067048 Missing translations for Connect Chat
Chat PRB955111 Upon activation of the "Connect.support" plugin, the Business Rule "task closer" is getting updated
Chat PRB752215 Action icons module is accessible by non-role users under Collaborate application
Chat PRB897726 End users can submit chat queue entries to inactive support queues
Chat PRB1264077 Chat window does not show the transfer message work note to the agent transferring or canceling transfer of a chat until the page is refreshed
Chat PRB1241743 Task <--> Conversation relationships can get crossed when switching conversations during execution of a Connect Action
Chat PRB712523 Background ongoing chat gets closed when downloading an attachment in connect support
Chat PRB1277905 Connect AMB Processor has a gs.log() statement which adds many "checking permissions for ..." messages to the logs
Chat PRB1254973 Links to external sites posted in Live Feed are showing an "unknown exception" error
Chat PRB1282088 Connect chat conversations do not show new messages or message history in UI15 in Kingston
Chat PRB1289963 End users make requests to support/sessions?closed=true while in the frameset if they have created support sessions previously
Chat PRB726719 Support chat uses the user's live_profile name for chat sessions, but uses the sys_user name when displaying disconnect messages
Chat PRB997103 Connect chat throws concourse error if UI16 is not enabled
Chat PRB1171082 Guest users are not receiving messages automatically in anonymous support chat
Clone Issues PRB725919 clone_admin role does not work as described
Cloud Management Application PRB1241930 Associating a datacenter from service accounts with different credentials to the same cloud account throws a unique key violation error
Cloud Management Application PRB1206461 Excessive resource information appears in the System Log after running Discovery
Cloud Management Application PRB1243746 Problems discovering tags with inconsistently capitalized keys
Cloud Management Application PRB1270351 Load balancer pools and pool members are not populated during provisioning
Cloud Management Application PRB1270958 Default values for catalog attributes are not saved
Cloud Management Application PRB1151425 Storage disk size of a virtual machine is different than what is in the Compute profile (VMWare)
Cloud Management Application PRB1275659 Discovery does not work for customized cloud providers
Cloud Management Application PRB1262949 Deprovisioning of an Azure stack on Cloud Management v2 fails because of the business rule "Remove BSM for terminated VM"
Cloud Management Application PRB1252225 Two Discovery status records are created for every Discovery run
Cloud Management Application PRB1253564 Memory use is high while processing the Discovery of a web service
Cloud Management Application PRB1253831 Discovery Error: type of blob in container is unrecognized
Cloud Management Application PRB1254576 If a policy fails, Orchestration is not able to resume the correct order
Cloud Management Application PRB1244910 Item provisioned from a blueprint does not create an approval task using the Custom Approval workflow
Cloud Management Application PRB1256103 Newly created interface operations cannot be included in existing interface
Cloud Management Application PRB1258750 'Modify lease' life cycle operation does not work
Cloud Management Application PRB1194362 Records for the "Compute Security Group Template" reference field do not appear
Cloud Management Application PRB1206348 Azure billing download keeps connection open
Cloud Management Application PRB1242676 Azure list node discovery fails due to duplicate records in list nodes payload
Cloud Management Application PRB1269725 Incorrect sequence for the deprovisioning of an AWS ELB
Cloud Management Application PRB1271545 Discovery does not populate the IP address of VMs or NICs
Cloud Management Application PRB1239076 Billing report cost totals are incorrect on instances with number formats using a decimal (European style)
Cloud Management Application PRB1277438 Duplicate credential links named 'Azure Enterprise Agreement Credential(s)'
Cloud Management Application PRB1249225 Provisioning errors occur after users delete catalog items based on ARM or Cloud Formation templates
Cloud Management Application PRB1251101 The 'cmdb_ci_security_grp_template' table does not have a default view
Cloud Management Application PRB1253783 Other cloud management workflows that are not a part of PRB1158173 can cause instance state to be 'error' and create incidents with Request Id: Undefined
Cloud Management Application PRB1255124 The Survey Publish URL points to the Cloud Management Portal
Cloud Management Application PRB1257008 'Skipped Error' message appears after upgrade
Cloud Management Application PRB1259424 The 'Assigned to' value changes on a stack when different users execute the life cycle operation
Cloud Management Application PRB1241447 Cloud resource tags are not populated for Azure Virtual Networks
Cloud Management Application PRB1202392 Manually created blueprint constraints and imported blueprint form rules do not load properly
Cloud Management Application PRB1242672 Users can submit requests while operations are in progress
Cloud Management Application PRB1269716 Unable to use Elastic Load Balancer due to a certificate error, despite a valid certificate that is already uploaded
Cloud Management Application PRB1271912 Script execution with script parameters fails with Windows servers
Cloud Management Application PRB1237718 Tags with a capitalized value in the 'Name' field cannot have values assigned
Cloud Management Application PRB1276064 The 'Show Matching on Stack' UI action on the Cloud User portal does not work
Cloud Management Application PRB1266101 Application type load balancers discovery fails if listener information is missing
Cloud Management Application PRB1244799 Multiple IPAM actions are fired for a single request
Cloud Management Application PRB1255993 Upgrade from KP1 to KP2 skips records
Cloud Management Application PRB1245495 Loading order form for ARM template results in form performance issues and errors in the browser log
Cloud Management Application PRB1246598 Amazon AWS Config service does not recognize security group resource
Cloud Management Application PRB1247369 Resource Input parameter does not get added to operation inputs
Cloud Management Application PRB1248264 'Create CName Record' fails in Cloud Management with an Infoblox integration
Cloud Management Application PRB1198015 Default CMDB relationships from VM to a private image are not mapped to the correct Image
Cloud Management Application PRB1241568 Form loads of the Catalog items in the Cloud User Portal are slow
Cloud Management Application PRB1242745 Billing report fails to capture tags when tag values are tracked only on-instance and not the cloud
Cloud Management Application PRB1235890 List nodes get stuck at processing during Azure discovery
Cloud Management Application PRB1237716 Parsing issues occur if a billing row includes backslashes
Cloud Management Application PRB1248555 Resource Operation policies are not triggered
Cloud Management Application PRB1249082 Records in sys_choice table are unable to be modified when the table is 'incident' and the element is 'category'/'subcategory'
Cloud Management Application PRB1249497 Order form breaks when users have the wrong combinations on Blueprints or in the catalog table
Cloud Management Application PRB1251000 The ListResourceGroup sensor fails if the discovered Azure subscription has no resource groups
Cloud Management Application PRB1251697 Related lists do not appear by default for the VMware Datacenter form, but do appear for AWS and Azure
Cloud Management Application PRB1254554 Resource operation policies execute out of order
Cloud Management Application PRB1245674 Blueprint forms cannot be published when the 'DataSource' field is 'pool' and the 'Datasource Value' field is empty
Cloud Management Application PRB1258981 No default relationship between VMWare templates and LDC
Cloud Management Application PRB1287257 The input parameter 'Virtual Server ClusterDatastore' causes an error
Cloud Management Application PRB1235500 The Azure Billing download results in no data when the downloaded CSV column headers are localized to a non-English language
Cloud Management Application PRB1244534 The sequence of steps is lost in the blueprint UI and execution order of steps is not maintained
Cloud Management Application PRB1250656 VMWare discovery fails due to multiple logical datacenters
Cloud Management Application PRB1250995 Form fields do not display properly and data types not supported in blueprint form
Cloud Management Application PRB1251611 Multiple sys_dictionary entries have invalid 'text' value for the internal_types field
Cloud Management Application PRB1253468 When a VM is provisioned or modified, the wrong ESX server can be selected
Cloud Management Application PRB1255028 Service account discovery times out causing the application to be stuck
Cloud Management Application PRB1256231 Stacks are visible to users who do not own the stack
Cloud Management Application PRB1257249 VMware discovery error: "Failed to create provider com.snc.cloud.discovery.cfgmgmt.CfgMgmtDiscoveryProvider: no thrown error"
Cloud Management Application PRB1258579 Catalog disappears from user portal when categories are not associated
Cloud Management Application PRB1240528 Blueprint TLR: Newly added custom attribute is missing after blueprint import
Cloud Management Application PRB1241370 Not able to select an event on the Add Form Load rule
Cloud Management Application PRB1283814 Errors occur on the stack item in the Cloud User Portal
Cloud Management Application PRB1242282 Blueprint catalog item changes are not preserved when a blueprint form is published
Cloud Management Application PRB1234401 VMware discovery fails on the "VMWareGuestCustomizationProbe" after upgrade to Jakarta
Cloud Management Application PRB1289974 Catalog items load slowly
Cloud Management Application PRB1236112 Cloud Account user interface is stuck with a 'Starting' status if Discovery fails
Cloud Management Application PRB1273100 Error occurs when generating catalog item from blueprint: "You cannot select category [Compute] because it does not exist"
Cloud Management Application PRB1275483 The display order on a blueprint provisioning form is not preserved
Cloud Management Application PRB1261356 After upgrade from Jakarta to Kingston, configuration content is duplicated and operations do not work
Cloud Management Application PRB1268420 When a Cloud API record is deleted, the associated MID Server script files remain
Cloud Management Application PRB1245840 Form rules are not working after blueprint import
Cloud Management Application PRB1259178 After upgrade to Istanbul patch 10, changes to cmp_provider_extension_point are not preserved
Cloud Management Application PRB1199193 The "Apply OperationApproval Policy" activity has a hard-coded change type
Cloud Management Application PRB1242492 Necessary parameters are not marked mandatory in Image templates
Cloud Management Application PRB1271482 User portal freezes or experiences slow performance when a user launches a stack
Cloud Management Application PRB1273447 Hostname is not populated in the VM NIC cmdb_ci_nic table after a VM is provisioned in Azure
Cloud Management Application PRB1262099 Discovery plugin activation causes the error: "Table 'sn_cmp_bp_rule_info' does not exist"
Cloud Management Application PRB1249871 During cloud registration, the datacenter URL is not honored
Cloud Management Application PRB1251278 AWS billing CSV rows with a negative cost or a missing RecordId are improperly skipped
Cloud Management Application PRB1244931 Form rules do not work when with special characters in parameter names
Cloud Management Application PRB1280984 Blueprint form parameter 'UI datatype' does not show 'List Collector' as an option
Cloud Management Application PRB1282943 Cloud User Portal catalog item variables have incorrect permissions for admins
Cloud Management Application PRB1242473 After Azure discovery, OS and data disk information are stored in wrong table
Cloud Management Application PRB740861 After running AWS Discovery, the following error is triggered: "IllegalArgumentException: Invalid uri"
Cloud Management Application PRB1273046 Cloud User Portal experiences poor performance
Cloud Management Application PRB1238318 AWS billing discovery fails when the CSV file has a 'Cost' column instead of 'Blended Cost' and 'Unblended Cost'
Cloud Management Application PRB1266972 Azure alerts do not work if users have a password with a special character
Cloud Management Application PRB1267456 Discovery does not populate the operating system type
Cloud Management Application PRB1269279 Cloud account permission errors do not appear on the Activity page
Cloud Management Application PRB1256108 Newly and updated form UI groups disappear from Form UI group
Condition Builder PRB1265733 Gaps occur in auto-number fields in task records with the List v3 condition builder
Condition Builder PRB1100065 Special characters are removed when loading a report or filtering lists using List v3
Condition Builder PRB1240144 Using the 'at or before' operator in the filter condition of an alert group produces an error
Condition Builder PRB1262477 Condition builder shows date/time fields using a different format
Configuration Management PRB1240759 CMDB Suggested Relationship table cmdb_rel_type_suggest shows Sys IDs in the relationship field
Configuration Management Database (CMDB) PRB1204843 ClassCastException thrown top-level rule is also containment rule when recomputing a business service
Configuration Management Database (CMDB) PRB1285689 Query builder query execution turns on verbose query tracing
Configuration Management Database (CMDB) PRB1242469 CMDB Dashboard populates completeness/correctness score incorrectly
Configuration Management Database (CMDB) PRB1210530 Instance experiences slow performance while querying CDDB baseline items
Configuration Management Database (CMDB) PRB1244036 The itil and itil_admin roles are not assigned read and write access on the cmdb_health_metric_pref table
Configuration Management Database (CMDB) PRB1261722 CI is not added in the "Impacted Services' related list after refreshing impacted services
Configuration Management Database (CMDB) PRB1259137 Orphan CI dashboard does not show any record if cmdb_rel_ci table has parent or child empty
Configuration Management Database (CMDB) PRB1287618 The "Edit Manual CI" button does not work under a CMDB Group record when List v3 is active
Configuration Management Database (CMDB) PRB1274930 NullPointerException in CMDB Relation Health Job when there are domains without any health failures
Configuration Management Database (CMDB) PRB1256359 Identification Engine null pointer exception error occurs the WMQ pattern
Configuration Management Database (CMDB) PRB1277335 Calendar icons are aligned to the bottom of the start date and the end date instead of beside them
Configuration Management Database (CMDB) PRB1251706 Relationship Type reference field has the incorrect default value of 1
Configuration Management Database (CMDB) PRB1261904 Incorrect attribute 'Class' is available on reconciliation definitions
Configuration Management Database (CMDB) PRB1263292 Mangled text in CI Class Manager when compact UI user preference is enabled
Configuration Management Database (CMDB) PRB1247937 CMDB Health Reconciliation/De-Duplication Tasks do not have their own prefix
Configuration Management Database (CMDB) PRB1262843 The identification simulation module causes the browser to become unresponsive
Configuration Management Database (CMDB) PRB1251315 While processing 'skip duplicates' in the identification engine, memory issues may occur with high numbers of duplicates
Configuration Management Database (CMDB) PRB1252679 Changing the selected CMDB Baseline on a CI Form returns the user to the previous page if the CI is read-only
Configuration Management Database (CMDB) PRB1259556 NullPointerException can occur while creating RecordCommitterForRelationCleanup
Configuration Management Database (CMDB) PRB1197952 Run time exception occurs after changing impact rules
Configuration Management Database (CMDB) PRB947592 The CI relations formatter on the CMDB CI forms ignores the dictionary display field and displays CI 'name' values
Configuration Management Database (CMDB) PRB1167901 CMDB dashboard relationship widgets do not calculate properly
Configuration Management Database (CMDB) PRB1263137 Updated value on CMDB Health Metrics reverts to a different value
Configuration Management Database (CMDB) PRB1256477 The first_discovered field does not get populated for existing CIs upon the first discovery
Configuration Management Database (CMDB) PRB1280234 CIs are missing in the relationship formatter when a CI has relationships with endpoint CIs
Configuration Management Database (CMDB) PRB1243157 CMDBRuntimeException with message "not editable" is not helpful or accurate
Configuration Management Database (CMDB) PRB1251488 Default suggested relationships do not include a child or parent to form a pair
Configuration Management Database (CMDB) PRB1247840 Upgrades retain only the first section of the Virtual Private Network cmdb_ci_vpn form in default view
Configuration Management Database (CMDB) PRB934800 Hovering over the reference icon for a Configuration Item on the Incident form saves the record
Configuration Management Database (CMDB) PRB1274446 Identification engine can get into an infinite loop when finding matching CIs and duplicates
Configuration Management Database (CMDB) PRB1261044 When editing a table that is not in the Global scope using the CI Class Manager, it will incorrectly say changes were successful and throw an error
Configuration Management Database (CMDB) PRB1244875 The CI dashboard shows 'Not Applicable' under the Correctness dashboard
Configuration Management Database (CMDB) PRB1244926 CMDB Scheduled Change formatter displays title twice and expand icon does not function
Configuration Management Database (CMDB) PRB1248151 Identification rules with 'independent = true' leads to multiple "runs on" relations
Content Management System (CMS) PRB1262260 Remove content from "CMS Admin Sitemap" content block
Contextual Search PRB1275971 When previewing a KB article that shows up in the Related Results pane, if users click the back arrow that is presented with the KB article, it does not return users to the record they are editing
Contextual Search PRB1211357 The attachment link was missing when viewing the KB article using the Contextual Search widget in Service Portal
Contextual Search PRB1155133 Contextual Search does not work as expected with a default value in a Record Producer
Contextual Search PRB1248341 Contextual Search: When updating the values under table configuration, the value of "Show action on new record" under cxs_ui_action_config table is being reset
Contract Management PRB1249918 Contract History is not being created when a contract is renewed
Contract Management PRB1290391 Monthly cost and Yearly cost on a contract always calculate in USD even if the payment amount is made in a different currency
Core Platform PRB1279988 Help text translation issue on catalog item in Service Portal after the page reloads
Core Platform PRB1196560 Tags not showing in Database view
Core Platform PRB1244621 When two OOB business rules have the same order, one is not executed because it depends on the other
Core Platform PRB1238125 Inserts into sys_script_validator failing during upgrade if a validator for the same type exists
Core Platform PRB1254385 500 error message accessing scripterrorreporting.service-now.com due to sys_whitelist_member.inserted events
Core Platform PRB1257374 SizeAwareness size estimation is additive when ScriptableObjects are instantiated in a loop causing the size of scriptable objects estimation to be larger than expected
Core Platform PRB1248570 X-Forwarded-Host validation does not validate values with comma-separated multiple host names or if a single host name has a trailing comma
Core Platform PRB1253248 Dot-walked workflow stage field states get forced to the stage of the referencing table
Core Platform PRB1203898 current.work_notes.getJournalEntry(1) is not returning the most recent work note when used in an "After Insert" business rule
Core Platform PRB1263660 Usability Issue: Keywords that are stopwords: 'Issue' and 'broken' are not working
Core Platform PRB1244963 Option values of choice lists in UI page: render_gadget_performance_controls are not translated
Core Platform PRB1235332 Records with empty sys_ids can be created and can cause invalid cascade deletion
Core Platform PRB1244757 Business phone field cannot be updated when "Dynamic Creation" is checked
Core Platform PRB1279628 Thumbnail images by <attachment>.iix?t=small causes "Stream closed" in the system logs if the image does not exist
Core Platform PRB1241199 The Download All Attachments button does not include duplicate file names, even if the content is different
Core Platform PRB1207110 JavaScript generated for conditions evaluating date or date time variables is unable to evaluate dates
Core Platform PRB909987 Read action Cross Script error while reading a workflow context for privately scoped table record
Core Platform PRB1247576 Exception thrown when processing code tags that contain <?=
Core Platform PRB1200618 Data Policy mandatory alert message cannot be translated
Core Platform PRB1171210 Table API - Dot-walked fields are returned with blank values, but the request status is 200 (success)
Core Platform PRB1261823 When function definition of function field is provided, improper syntax throws "Record not found" for the corresponding table
Core Platform PRB1235252 An exception is thrown when the transform map calls the script include function
Core Platform PRB1262690 The size of JavaScript objects is calculated incorrectly
Core Platform PRB1259731 When displaying dot-walked field choice fields, if the choices are defined on an extended table, their value is displayed instead of the label
CSM Communities PRB1278954 Upgrading from Jakarta to Kingston changes the custom theme colors of CSM Portal back to the default colors
CSM Communities PRB1209386 Communities form admins cannot see the Accept button in the answers section, and they cannot change Accept to true or false via kb_social_qa_answer_list
CSM Communities PRB1254470 Notifications and Subscriptions portal page cuts the KB article short descriptions after the colon ':' character
CSM Communities PRB1257609 Change in the Primary header color is not reflected when value is changed through branding editor
Currency PRB1248691 CurrencyPriceOptimizer can generate a NullPointerException when memory usage is high during a table reindexing process
Customer Service Management PRB1250863 Edit UI action not appearing on case table
Customer Service Management PRB1259677 Flow designer: Upgrading from Kingston with the Field Service Spoke plugin activated generates 203 Skipped Errors
Customer Service Management PRB1238935 The widget "Password Reset" installed by plugin "Customer Service Base Portal" is using the legacy Password Reset URL
Customer Service Management PRB1261244 Customer Self Registration form: Links for "Privacy Policy" and "Terms and Conditions" appear within special characters
Customer Service Management PRB1236382 CSM Portal: Email label appears twice on the contacts form
Customer Service Management PRB1260932 Special handling notes are display multiple times in a session
Customer Service Management PRB1256283 Upgrade Twilio JavaScript SDK to 1.4
Customer Service Management PRB1262539 Instance upgrade reverts System Property "glide.email.reply_subject_prefix" back to OOB (removing "Case:") if it has not been modified by a user
Customer Service Management PRB1245153 Publications do not properly display all HTML elements. The background colors and styles are missing.
Customer Service Management PRB1248095 OOB business rule "Sync company to account" is assigning incorrectly
Customer Service Management PRB1178216 Approval process does not work in business-to-business registration
Customer Service Management PRB1239602 Resolution Shaper plots without successfully fetching data, and then gives errors
Customer Service Management PRB1236716 Delete inactive business rule 'Customer query rule'
Customer Service Management PRB1261858 Choices added to sn_customerservice_case choice sets (added as part of "Customer Service" plugin) are deleted upon upgrade
Customer Service Management PRB1246407 Contact names (profiles) are not showing up when snc_external contacts reply to Social QA items
Customer Service Management PRB1203165 Encrypted field is conflicting with 'sn_customerservice.customer_admin' role
Customer Service Management PRB1237808 Resolution Shaper (com.sn_resolutionshaper) contributes to 13s load time when querying the email field
Customer Service Management PRB1263609 Attempts to associate knowledge articles with cases generates errors
Customer Service Management PRB1256761 The Japanese version of the CSM case timeline is showing an additional character "s" after time unit
Customer Service Management PRB1206486 URL which includes '%2B' (a plus sign) could not be decoded successfully
Customer Service Management PRB1290619 Cannot generate client script for Customer Service State Flow; getting an error about cross-scope access
Customer Service Management PRB1250874 OpenFrameAPI 1.0.2 backwards compatibility is broken
Customer Service Management PRB1246056 Close notes and field changes are copied twice to the activity log when closing a case
Dashboards and Home Pages PRB1248139 Illegal character URL encoding error occurs while exporting a dashboard tab in PDF
Dashboards and Home Pages PRB1261599 Report errors occur when the URL length reaches up to the max value
Dashboards and Home Pages PRB1245432 When adding content to a PA dashboard, users without the report_on ACL for a table prevents them from filtering for existing reports on the table
Dashboards and Home Pages PRB1290912 Display issues in dashboard in RTL language (Hebrew), such as widgets overlapping and tabs not showing full tab titles
Dashboards and Home Pages PRB1248505 When accessing Homepages from the Navigator with keyboard commands, the user must tab through the remaining Navigator options for the focus to reach the Homepage content (Accessibility concerns)
Data Certification PRB1268144 The Certification tasks show multiple check boxes when in closed complete state
Data Certification PRB1234990 Users with 'certification' role cannot update cmdb_ci records as expected
Data Certification PRB1211282 Data Certification task contains a list with the "Certification Task Element" field, and its filter is broken for "is one of" condition
Data Certification PRB1245834 Filtering the table on the Certification Task form displays records which do not need certification
Data Certification PRB1203069 Certification task does not work correctly on IE11
Data Certification PRB1286931 Certification users do not see images attached to the schedule definitions, as these are only visible for the certification admin
Debugger PRB1240746 Patterns do not use the affinity table
Delegated Development PRB1174111 A delegated developer is able to update the fields of the table outside of the scope even with "allowed configuration" turned off
Delegated Development PRB1112891 The delegated_developer role blocks access to script fields in the global scope
Demand Management PRB1268305 Demand Management creates two new Save UI actions on the form, making it possible to have both of them on the form at the same time if the sys_property is set to True
Demand Management PRB1254563 Demands in 'Completed' state are going back to 'Approved' state when updating via the portfolio workbench
Demand Management PRB1244962 Setting a TeamSpace Demand to State = "Completed" (9) has the effect of setting State to "Screening" instead
Demand Management PRB1248988 Demand Stage Config record points to an image that does not exist
Demand Management PRB1264810 Users with it_demand_manager and assessment_admin roles see the message 'User not allowed to access table: dmn_demand' when viewing an Assessment Metric Type Condition
Demand Management PRB1041896 Create Project UI action does not populate Affected CI on the project record
Dependency Views (BSM Map) PRB1286865 In dependency map, if multiple CIs are related to same endpoint CI, then only one CI and its relation is shown
Dependency Views (BSM Map) PRB1260168 Virtual Group into a Cluster Group causes a duplication when expanding the Cluster
Dependency Views (BSM Map) PRB1262126 Users without permissions to specific rows in the TASK table do not get any indicators
Discovery PRB1283734 Credentialless discovery appears to classify network device (Cisco IOS) as a computer (Apple iOS) instead of switch/router
Discovery PRB1242682 Lookup tables do not update when changing the identifier
Discovery PRB1234002 If the network adapter name is null, Windows network adapter information is not populated
Discovery PRB1236611 Duplicate SQL instances created when a windows (SQL) cluster fails over
Discovery PRB823474 Discovery of some device types result in a 'Product' model record rather than a more specific type of model record
Discovery PRB1238294 Discovery sometimes does not complete on successive runs of a schedule
Discovery PRB1251107 First time discovery of ESX servers can remove vCenter CI relationships
Discovery PRB1266263 Duplicate entries occur in the dscy_router_interface table
Discovery PRB1252485 The 'nginx' script include throws an exception when the IP version is IPv6
Discovery PRB1255130 MID Server selection in Cloud Application Discovery does not support domain separation
Discovery PRB1241282 SNMP probes do not end when OID values 'noSuchInstance' or 'noSuchObject' are received
Discovery PRB1200073 Discovery for ESX servers is not populating the Operating System field correctly
Discovery PRB1209212 Discovery does not populate the relationship field on cmdb_ci_disk and cmdb_ci_filesystem
Discovery PRB993381 VSphere Discovery fails when FQDN is provided instead of the IP address
Discovery PRB1179547 MID Server fails after downgrade from Jakarta to any pre-Jakarta release
Discovery PRB1248901 Slow 'ASYNC: Discovery - Sensors' scheduled job
Discovery PRB1263374 PowerShellProbe does not work with WinRM using HTTPS
Discovery PRB1263701 Discovery creates only one record for multiple network adapters with exit interface routes and next hops
Discovery PRB1250810 Errors with the 'SNMP - Identity' probe: Error: No close tag string: <CIData><data>
Discovery PRB1267628 vCenter VMsSensor flip-flops the object_id for VMs or templates with duplicate vm_instance_uuid
Discovery PRB1255690 Sensor 'UNIX - OS Uptime' causes error when discovering the CI for the second time with glide.sys.date_format 'dd-MM-yyyy'
Discovery PRB1194221 An 'undefined' warning appears in the Discovery log and Solaris/AIX/Unix ADM sensor log
Discovery PRB1281985 Credential-less discovery creates CIs with fqdn as the hostname even though 'glide.discovery.hostname.include_domain' is set to false
Discovery PRB1241570 The probes 'Solaris - Zones' and 'ADM Launcher Multiple' triggers warning message: "zoneadm: not found" when running discovery on a Solaris host
Discovery PRB1241891 If a classified application triggers a pattern, the CI is not be created until after mapping runs
Discovery PRB1210223 The ECC Input is processed by a 'Guest user' when the MID Server username includes a backslash character
Discovery PRB1242750 Storage servers are not explored if 'ElementName' and 'SerialNumber' are missing
Discovery PRB1236133 CIM exploration probes can take an excessive (12+ hours) amount of time
Discovery PRB1238084 Discovery probes with use_getbulk set to 'true' disregard the SNMP v3 discovery schedule setting, which causes unwanted queries of the target
Discovery PRB1239071 Network path information is not populated for Netscaler with probes/sensors
Discovery PRB1249910 The "Discovery - Complete" business rule is changed from a 'before' to an 'after' business rule
Discovery PRB1208905 Windows Storage 2012 sensor error occurs after upgrade from Helsinki to Jakarta
Discovery PRB1211443 With the introduction of MariaDB, Match_rgx is not valid for HBase
Discovery PRB1234467 SNMP V3 credentials with no password give cryptic error message - "java.lang.IllegalArgumentException: Parameter value may not be null"
Discovery PRB713995 MID Server selection throws an exception after the Capability check fails
Discovery PRB1149780 Discovery for Solaris 11 throws the error: 'KSH – showrev not found'
Discovery PRB1239294 Shazzam does not honor active flag on port probe
Discovery PRB1248790 Storage reconciliation does not work without target IQN
Discovery PRB1261384 Guest not created when MAC not available for guest
Discovery PRB1245852 IP address type discoveries fail with an exception if the classification debug property "glide.discovery.debug.classification" is true
Discovery PRB1192173 SNCSSH rejects large inbound packets with the error "Corrupt packet received, claims impossible length of <32k+> bytes"
Discovery PRB1242731 Process classifier creates multiple applications ignoring classification criteria
Discovery PRB1244353 The 'SNMP - F5 BIG-IP - System' probe and sensor always set the load balancer service operational status to non-operational
Discovery PRB948355 The 'find -L' command sometimes hang on Linux servers
Discovery PRB1173039 vCenter does not reconcile VM-to-ESX relationships when a VM is migrated
Discovery PRB1262170 The 'Location' field on the Hyper-V server is not set after running Discovery
Discovery PRB1252142 Credential-less discovery is triggered even when it is not enabled
Discovery PRB1266435 Pattern Designer error 'org.codehaus.jackson.map.JsonMappingException'
Discovery PRB1195015 SNMP community strings are displayed in the ECC Queue from the Shazzam input
Discovery PRB720081 During NetScaler device discovery, 'vsvrName' returns a hash instead of server name if entity name exceeds 32 bytes
Discovery PRB1236302 No indication on ECC Queue input record status about payload size exceeding max length
Discovery PRB1095503 Many-to-many records with blank reference fields are often not validated
Discovery PRB1238866 Nested resource pools in vSphere are not handled correctly
Discovery PRB1260239 Several external credential store fields do not appear
Discovery PRB1261152 Steps do not work in the HP-UX Server pattern
Discovery PRB1250645 DNS resolution failures on SFTP imports send the worker thread into a hung state
Discovery PRB1269456 Integrations timeout or receive a RejectedExecutionException with use of the API_INT semaphore set
Discovery PRB1254508 Shazzam causes Linux secure log warnings and can trigger OSSEC to block subsequent access
Discovery PRB1248223 SCCM 2012 v2 Computer Identity transform fails with "Object has exceeded maximum permitted size of 268435456"
Discovery PRB1186554 Discovery deletes or fails to update the cmdb_ci_file_system relationship 'Provided by - Disks '
Discovery PRB1279444 vCenter WSDL check fails to catch SSL handshake hang
Discovery PRB1281592 NetApp provider does not support querying SVMs and HTTPS protocol
Discovery PRB1241196 NetApp pattern does not support NetApp clustered environment properly
Discovery PRB1234661 Discovery deleteEntities query in DiscoveryErrorMessageDAO is causing impact to the instance database
Discovery PRB1236541 Unable to discover VLAN data from Cisco switches that require the SNMPv3 context
Discovery PRB742357 Mongo DB is not visible to ITIL users
Discovery PRB874481 When two load balancers have the same serial number, both load balancer reconcile as one
Discovery PRB1104438 Domain Separation plugin activation does not create sys_domain and sys_domain_path columns in the cmdb_ip_service table
Discovery PRB1237671 List operations on CMDB tables are slower on average than other types of list operations
Discovery PRB1118340 CMDB tables have the same label
Discovery PRB1238331 Discovery schedules may not complete if there are many concurrent pattern-based discoveries to the same target machine
Discovery PRB1167118 Discovery console options not followed when discovering devices
Discovery PRB1275730 Updates to storage volume CIs cause warnings from StorageDataSize
Discovery PRB1267067 The ops view event integration does not work even though connector testing succeeds
Discovery PRB1252594 Script include "DeviceL3Mapping" does not filter on install_status=1, which creates spurious IP Connection relationships
Discovery PRB1246829 Linux - Azure probe falsely check is_virtual flag on physical Linux machines
Discovery PRB1258317 Discovery of layer 2 tables can leave the current data as absent=true
Discovery PRB1284693 The 'Cloud Application' field is missing on the Schedule form after activating the Discovery Core plugin
Discovery PRB1289907 Debug session auto reconnect does not sync on the events/parsing strategy
Discovery PRB1244327 Incorrect storage probe triggered during Windows client discovery
Discovery PRB1236653 SAN zones, aliases, and other fields can have values longer than the allowed field length
Discovery PRB1238548 Migration of VM between vCenters causes a duplicate VM to be created
Discovery PRB1277588 Dell KE causes serial number to not be found in Discovery when running ESXi6
Discovery PRB1249668 Shazzam encoding for IPs is inefficient and leads to nodes running out of memory
Domain Support PRB1200477 Domain separation table's sys_domain column is out of sync with sys_id
Domain Support PRB1239309 When the Domain Hierarchy Validation nightly job begins to starve on the DB connection, domain-enabled tables are marked as "corrupt"
Domain Support PRB1253253 Importing domain records without the parent domain record results in a null or invalid domain path
Domain Support PRB1248716 Importing domain records with invalid data (code, path) should not be allowed
Edge Encryption PRB1193533 Edge Encryption rules engine should handle all valid request types appropriately without error logs
Edge Encryption PRB1193131 The sysparm_query parameter in Http POST request containing 'SUBQUERY' is modified to an invalid value when passing through the Edge proxy
Edge Encryption PRB1282754 Connecting in EdgeProxy to a Kingston instance causes the Post button to disappear when the save button is pressed
Edge Encryption PRB1247084 Manual upgrade to Jakarta on Windows throws a RuntimeException error
Edge Encryption PRB1258699 'Delete' UI Action on the sys_platform_encryption_configuration table hides the out of box Delete UI Action on the Global table
Edge Encryption PRB1270146 Auto AHA transfers leave four edge proxies in an unresponsive state
Edge Encryption PRB1238902 Clicking post and save (on after another) on an encrypted journal field, results in the value being prepended with _123STREAMENTRY321_
Edge Encryption PRB1260310 Problem with RSA key validation mixing proxies from Geneva or Helsinki, with Istanbul or newer versions
Edge Encryption PRB1263256 Unable to connect to Edge proxy via load balancer if the proxy and LB are running on different ports
Edge Encryption PRB1290633 Edge Encryption rule signature fails validation for rules created with order greater than 1000 in locales where the thousands separator is not a comma or dot
Edge Encryption PRB1236678 Restricted permissions on Edge GUID file cause spam of errors in logs
Edge Encryption PRB1260644 Inactive rules are saved on the proxy side and validated on startup, adding validation time and slowing the process
Edge Encryption PRB1249284 Upgrading the Edge Proxy is generating a new folder for each upgrade run, rather than reusing the existing folder and creating a backup
Email PRB635843 Inbound email actions action type "reply email" does not work
Email PRB1201421 Background color on a table row does not work when viewing the Sent email in the Activity Formatter, or the Preview HTML Body of the email record
Email PRB700338 Business rules that are triggered by a scoped app inbound email action defined within a script set the wrong record to "current"
Email PRB1181773 "Core Instance Properties" clone data preserver preserves email-related properties, preventing inbound actions from running after a clone
Email PRB1284009 The recipient fields in the Compose Email popup no longer allow users to press <Enter> to select a matching recipient without first selecting the user from the suggestions list
Email PRB1236131 Email watermark is not accessible with scoped application
Email PRB1237513 Notification categories are not being translated in the new Notifications UI
Email PRB1238374 Email body is truncated when com.glide.email.max_body_bytes is set to a value larger than the body of an email
Email PRB1239271 IE11 produces duplicate watermarks when using an email client
Email PRB1248404 Notifications sent to a group might not add some users acting as delegate if they were already included as a recipient
Email PRB1240504 Email addresses surrounded by quotes are discarded from an inbound email and not stored in relevant email fields (recipient, copied, etc.)
Email PRB1234909 Notification preview shows different language choice list values than what is sent in outbound email notifications
Email PRB1235296 Notification form does not display with glide.ui.escape_text = false
Email PRB1180659 Email client templates do not render correctly when the sys_email body field has an internal type of "html"
Embedded Help PRB1248239 "Embedded Help Trigger" is logging a StringIndexOutOfBoundException
Embedded Help PRB1248339 Reduce Embedded Help CDN logs (warnings and errors) from the instance
Event Management PRB1242242 SLA does not calculate (close the SLA) when the alert is closed
Event Management PRB1277549 Issues occur when running more than one groovy connector (SCOM) on the same MID Server
Event Management PRB1254446 The 'evt_mgmt_user' role does not need 'timeline_user' role
Event Management PRB1247191 After upgrading from Helsinki to Jakarta, users cannot open existing event rules
Event Management PRB1260192 Creating Event Rules through Events and Groups failed with ArrayIndexOutOfBoundException
Event Management PRB1239850 Service group severity is incorrect after changing a service to maintenance
Event Management PRB1280849 New line characters are removed from 'Description' for events coming from the MID Server
Event Management PRB1198180 Improve or delete the job that deletes worknotes on alerts
Event Management PRB1272323 Issues occur when building the impact tree for a business service with many CIs
Event Management PRB1260545 Incorrect "Regex" creates <<UNKNOWN>> on some fields the 'em_alert' table
Event Management PRB1262623 Task value on SCOM is updated with a NULL instead of the Incident number
Event Management PRB1251027 The status of resolved in vRealize Operations alert is never updated
Event Management PRB1245920 Reported event time is wrong and same event is reported several hours
Event Management PRB1278975 After Dashboard refresh, the services tree jumps back to the root
Event Management PRB1241232 HP OMI connector fails to parse when the date format is string
Event Management PRB1272279 PRTG integration not using local system dates
Event Management PRB1264437 Multiple "The related alert AlertXXXXXXX state is Closed" Work Notes appear on the related incident after it is closed
Event Management PRB1256493 Catastrophic backtracking in regex defined in em_match_field can cause Event Management process events job to fail and leave events in a queued state
Event Management PRB1194011 Slowness while accessing the Event Management dashboard
Event Management PRB1241027 HP OMI connector does not bring in events for HPOMI instances in a different time zone
Event Management PRB1234970 Upgrading event rules using the UI action failed
Event Management PRB1272236 After the upgrade/insertion, the field is truncated and events are not processed
Event Management PRB1277927 The OMI connector does not create events on the em_event table
Event Management PRB1234662 After an upgrade to Jakarta, legacy binding by rule (to a specific CI type) fails to work and does not create alerts
Event Management PRB1291229 If the 'Additional info' on an event has a field containing 'incident', Event Management adds a task with the sys_id of the value of the JSON field
Event Management PRB1253439 VRealize connector out of box configuration loads MID Server JVM Memory/CPU to 100% and throws out of memory exceptions
Event Management PRB1245637 Self health alerts should be enabled by default to assist detection and troubleshooting of processing issues
Event Management PRB1247898 Impact is invalid for the application cluster
Event Management PRB1238160 Business service groups with many business services and groups fail to show alerts in the dashboard
Event Management PRB1274189 OOB SolarWinds regex pattern is not working (Solarwinds Node Status)
Event Management PRB1238990 After upgrading to Jakarta, events are matching with incorrect rules
Event Management PRB1260093 Cannot add formatted text into the description field for event rules
Event Management PRB1240745 SCOM bi-directional not working if the SCOM user password contains special characters
Event Management PRB1235871 Event rule in a domain will not be upgraded automatically to Jakarta
Event Management PRB1272724 The same property is used in Event Management to control reading of the alert table and alert history
Event Management PRB1237777 Open alert is not updated correctly
Event Management PRB1260213 Incident not reopened when event is repeated
Express PRB1260179 The knowledge_manager role is deleted on the Express to Enterprise upgrade
Express PRB1234694 When an approval is set to "any of," and two approvers approve the change simultaneously, the second tier approvers are set to "No longer required"
Express PRB1191482 Many OOB notification plaintext views display NO Message or Message Text. The OOB notifications default editor varies.
Express to Enterprise PRB1240959 Clean up unrequired user updates related to ACLs
Express to Enterprise PRB1201552 On converted instances, the property glide.security.admin.override.accessterm is set to false, preventing admin access to many tables
Express to Enterprise PRB1249595 Application menu: System notification remains INACTIVE in post-conversion instances
Express to Enterprise PRB1261938 Diagnostics Page does not load on Express to Enterprise conversions
Express to Enterprise PRB1201241 After a conversion from Express to Enterprise, the * ACL needs to grant access to admins by default
Express to Enterprise PRB1235515 View-specific UI policies cannot be created on Enterprise instances converted from Express
Express to Enterprise PRB1251365 Express to Enterprise Upgrade - Unable to add "Dynamic" or "Advanced" Reference qualifiers
Express to Enterprise PRB1244040 The inbound email action 'Guest Request Comments' is missing after conversion
Express to Enterprise PRB1249246 The Autoclose property 'glide.ui.autoclose.time' value gets updated, which causes incidents to close prematurely during the conversion process
Facilities Service Management PRB1277975 Incomplete message added to work notes on sm_order tables
Field Normalization PRB1237681 Field normalization's rollback is using the removed rollback engine
Field Normalization PRB1236109 User with admin role unable to add new record to Normalization Data Services > Normalized Mappings
Field Service Management PRB1236609 FSM work orders are not getting closed even when all tasks are closed
Field Service Management PRB1238922 On the Central Dispatch page, no agents are available for dispatching the Work Order Task if Use agent or task scheduling is not enabled
Field Service Management PRB1259089 Multiple SM config modules are being created
Field Service Management PRB1259403 Read ACLs on wm_order and wm_task throw an error
Field Service Management PRB1210129 When the signature capture and pdf order Summary on Field service configuration are enabled, they are not saved when the table label name has special characters
Field Service Management PRB1275496 Header title and close icon are missing in the Central Dispatch screen
Field Service Management PRB1288931 The agent calendar weekly view displays a multi-day event only on the first day and not on all days
Field Service Management PRB1257216 OOTB "start work" UI action does not work in a work order task
Field Service Management PRB1184419 Upgrade reverts the related list customizations of sm_part_requirement to OOTB
Filter Builder PRB1080802 List v3 treats a "/" character as a separator in the 'is one of' filter
Filter Builder PRB1243811 A customized table list does not search the choice list column properly, which affects usability
Filters PRB1235228 On List V3 on Jakarta when a user with role filter_group try to share a filter, it shows all the groups where user supposed to see only groups they are part of
Filters PRB1238132 Related List Condition is not working when using "Incident State" as the filter
Filters PRB1002900 Queries against decimal fields return unexpected results when instance locale uses a comma as the decimal separator
Filters PRB1250231 On CMDB tables, the 'Configure -> All' context menu option is only filtering on the specific table the record is on
Filters PRB1235337 SLA conditions on a select box variable throw errors when the sys_id of the variable starts with a number
Filters PRB662447 Catalog filter condition for variables is not working for multiple conditions using AND
Filters PRB1246836 Auto-complete does not work with records with display value as a Translated Text or Translated Field when using a translated language
Financial Management PRB1284530 Activating the Financial Management plugin does not install proper roles
Financial Management PRB1274390 Portfolio budgets are not promoted to the budget console after the Kingston upgrade
Financial Management PRB1236738 The budget items are not rolling up in the budget preview
Financial Management PRB1253708 CIO Dashboard widgets no longer display data after upgrading to Kingston
Financial Management PRB1104965 Cost Center is getting changed to "IT Infrastructure" when changing the name from "IT Infrastructure and Operations" to "Infrastructure & Operations"
Financial Management PRB965356 OOB Linux and Unix server forms contain the legacy related CI formatter instead of the new CI formatter
Financial Management PRB1250676 Cleansing data makes the general ledger cleansed data table to grow continuously
Financial Management PRB1248423 Amounts are not rolled up when the segments have fiscal validity configured
Financial Management PRB1240545 Performance issues due to leaf level granularity in breakdown lines
Financial Management PRB1203702 Unable to allocate the "Hardware Depreciation" and "Internal Labor" buckets to the components segment's accounts in the workbench
Financial Management PRB1079953 Trying to add companies in the "Mapped to Company" column causes performance issues when there are already many companies
Financial Management PRB1266068 Account is assigned to the incorrect bucket during bucketing on the Financial Workbench
Financial Management PRB1268585 ITFM workbench is missing a few HTML files after the upgrade
Financial Management PRB1248422 Weight maps are generated when no data is available for the selected fiscal period and "enforce life span" is enabled
Financial Management PRB1209942 Budget console drill detail at a period level does not work correctly
Financial Management PRB1235884 Cost plans spanning across fiscal years are not promoted
Financial Management PRB1256811 "Create New" button on the budget definition workbench page is disabled
Financial Management PRB1284720 Project Actual Cost (pm_project.work_cost) is set to user session currency
Financial Management PRB1239896 Wrong currency displays in the Workbench for a promoted project with cost plans consisting of different currencies
Financial Management PRB1236282 Custom data source segments are broken
Financial Management PRB1236961 Changes to field mappings/segments or hierarchy is not reflected immediately
Financial Management PRB1109905 ITFM Workbench: Incorrect currency is displayed for Allocated Buckets
Financial Management PRB1239189 Project Actuals are not rolling up to the Portfolio level
Financial Management PRB1246365 When choosing years to display for fiscal calendar generation, there is a restriction of -10years to +10years
Flow Designer PRB1244630 Corrected the choice list label "Dropdown with Default Value"
Flow Designer PRB1245801 Script Output Variable Type for True/False is not being respected
Flow Designer PRB1284215 Condition used in a subflow does not go into the Else loop if the condition fails
Flow Designer PRB1287321 Getting a "Flow not found" error when opening a flow
Flow Designer PRB1270744 Copying flow also copies remote trigger id
Flow Designer PRB1248783 Pasting RTF to content editable fields adds unnecessary texts
Flow Designer PRB1262454 "Ask for approvals" action does not clean up all watcher records if one of them has been triggered and completed
Flow Designer PRB1291059 Unable to select 'Application' while creating a new Flow Designer if the 'com.glide.ui.concourse_app_picker' plugin is Inactive
Flow Designer PRB1266327 A reference field with attribute "ref_auto_completer=AJAXReferenceChoice" only allows choice mappings
Forms and Fields PRB709851 UI16 on tablet: Slushbucket (list collector) shows 0 items in available and selected lists even when items are present
Forms and Fields PRB740309 Mobile Service Catalog: When using JavaScript for default values, returning an empty value displays the JavaScript instead of an empty field
Forms and Fields PRB1276720 Setting the payload_name of a wizard answer (sys_wizard_answer) causes form to stop rendering or display a Jelly error
Forms and Fields PRB1210372 Dependent field is not honored when set via client script (v3 only)
Forms and Fields PRB737755 Cannot add an address to the Watch List - Email field
Forms and Fields PRB1105582 Images embedded in HTML content are unexpectedly uploaded by TinyMCE every time a record is opened
Forms and Fields PRB1237769 Mobile app - Assigned to field does not honor dependent field of Assignment group when Assigned to is selected first
Forms and Fields PRB1274369 Knowledge of 'wiki' type converts escape wiki text on edit/ save
Forms and Fields PRB1281108 UI page: ui_multiline_input_field is not accessible from processing script
Forms and Fields PRB1238731 Messages for the field status = Conflict on Change Requests do not always appear in the correct language
Forms and Fields PRB1277936 View rules in domain-separated instances are not always applied
Forms and Fields PRB1195085 Currency fields set to read-only through UI Policy or Client Script do not honor value changes made through client scripts
Forms and Fields PRB1242317 Tooltips for form field labels are not accessible to keyboard users
Forms and Fields PRB1192118 Tooltip for HTML field help icon is not visible when the field is positioned at the top of a form section, with tabbed forms enabled
Forms and Fields PRB1284783 Inactive field appears on the form
Forms and Fields PRB1271122 On Knowledge article, 'valid to' date displays as '10-10-0022' when date format is dd-MM-yyyy
Forms and Fields PRB1283255 When glide.sys.date_format = dd-MM-yyyy, date values are corrupted
Forms and Fields PRB1271722 List control filters are not working
Forms and Fields PRB1160414 Watchlist reference icon activates on hover only and is not keyboard accessible
Forms and Fields PRB1244429 The g_form.setValue does not work for Date and DateTime fields on Mobile
Forms and Fields PRB1244655 Focusing in and out of an HTML field with multiple carriage returns causes the field to be marked as modified/dirty form
Forms and Fields PRB1237207 The string <value 1> was <value 2> in activity formatter is wrongly composed, leading to meaningless translation
Forms and Fields PRB868761 Label URL is not translated and uses the English label URL value when switching to another language
Forms and Fields PRB1184026 Errors in JavaScript console when creating a Change Type
Forms and Fields PRB1252533 Checklist formatter is not working on UI15
Foundation PRB733904 Client script "Populate Caller Location" on Service Order (sm_order) uses getReference inefficiently
Foundation PRB1247011 Submitting a Security Incident Response record via the record producer produces an error
Governance, Risk and Compliance PRB1236218 Unable to update an Authority Document's Active field from true to false
Governance, Risk and Compliance PRB1241594 When a user creates multiple test plans to one control, creates a new engagement, and links the profile to the engagement, only one test plan is displayed
Governance, Risk and Compliance PRB1235902 Navigating to Audit > Engagements > Workbench, causes audit_workbench to display for a second and then the homepage reloads
Governance, Risk and Compliance PRB1237536 When a user chooses a "Multiple Selection" control In the Questionnaire Template Designer, it does not display the control type, the question, or the choice
Governance, Risk and Compliance PRB1254560 When the Risk framework is set to inactive, the related Risk Statements are not deactivated
Governance, Risk and Compliance PRB1258676 The "Add" button for upstream/downstream profile filters does not display the correct profiles
Governance, Risk and Compliance PRB1114228 Out of the box GRC Policy & Compliance UCF does not set Authority Documents to read only in the list view
Governance, Risk and Compliance PRB1242729 After the GRC plugin is installed and a survey URL is entered in the browser, Survey > User does not display the question on the public survey
Governance, Risk and Compliance PRB1235882 When creating a new GRC Audit Engagement, the newly-created number is prepended with whatever contents were added to the NAME field
Governance, Risk and Compliance PRB1191193 Performance Analytics Premium Integrations plugin creates several invalid ACLs
Governance, Risk and Compliance PRB1238144 The control status does not change, regardless of whether an indicator passes or fails
Guided Tours PRB1241461 Guided tours show several warning messages in logs: "EmbeddedHelpUtil" is not defined.
Guided Tours PRB1289480 React Js is running on all lists and forms even if guided tours do not exist, causing performance browser degradation
Guided Tours PRB1246335 Saving the first step in an OOB Guided Tour causes a Duplicate entry error message
Guided Tours PRB1248278 When creating a tour, slushbucket "roles this tour is for" is empty when the system property "glide.invalid_query.returns_no_rows" is set to "True"
Guided Tours PRB1254165 Guided tour ends because the next step was not found
Guided Tours PRB1238560 Guided tours do not work on personalized lists with the "Personalize List Columns" feature (blue gear icon with a blue dot)
HTML Editor PRB1253082 Hovering over a question mark icon in a text field displays the wrong information
HTML Editor PRB1273526 TinyMCE is not able to load any language besides English
Human Resources PRB1281549 Unable to use 'Templated Snippets' if the HR plugins are not installed
Human Resources PRB1259107 The KB knowledge base is not entertaining the HR criteria
Human Resources PRB1251840 HR Integration - Coding typos
Human Resources PRB1151895 Incorrect alignment on generated PDFs for HR cases from a template
Human Resources Service Management PRB1271440 On HR cases, users with template snippet read and write roles cannot see images (sys_attachment) on the template snippet
Human Resources Service Management PRB1273333 User can select an HR Service they cannot read on case creation page
Human Resources Service Management PRB1248935 Activating Human Resource Scoped App: Core & Service Portal Applications creates records in sys_user_has_role table with empty roles
Human Resources Service Management PRB1265737 In HR case, user can click outside the dialog box and save the state as 'Suspended'
Human Resources Service Management PRB1242764 After enabling the HR scoped application plugin, "sysapproval_approver" is slow to load the approval form
Human Resources Service Management PRB1243015 HR Services - Deactivating some services did not remove some that still appeared in the reference lookup
Human Resources Service Management PRB1290209 HR matching rules / assignment logic does not work correctly if the user changing draft state does not have permission to read cases
Human Resources Service Management PRB1272857 HR Task templates are not editable from $sm_templates_task page
Human Resources Service Management PRB1271193 Email icon/attribute not added OOB to (sn_hr_core_case_total_rewards) table
Human Resources Service Management PRB1249087 Source field on User has incorrect type
Human Resources Service Management PRB1252970 Workday - Outbound service references inbound user name & password
Human Resources Service Management PRB1281100 Assign HR Roles causing schedulers to flood with system trigger jobs
Human Resources Service Management PRB1283436 Workflow is not canceling when HR Case is moved back to "Ready" state from "Awaiting Acceptance"
Human Resources Service Management PRB1273176 Changing logo image of the standard "HR Header Block" is not visible to non-admin users in HR portal index page
Human Resources Service Management PRB1277239 Pointer does not point to exact location on Signature pad
Human Resources Service Management PRB1285939 HRJ Case Info widget does not support translation
Human Resources Service Management PRB1271518 When system property 'com.snc.signaturepad.retrieveSignature' is set to false, canvas section of the Signature Pad does not display
Human Resources Service Management PRB832069 "Download Template" in bulk case creation not working
Human Resources Service Management PRB1239049 Variables are not translated in the Description of an HR Case from the record producer
Human Resources Service Management PRB1249994 When HR demo data is deleted, it reappears after an upgrade to a newer release version
Human Resources Service Management PRB1246165 HR API 'HRSecurityUtils.userReportsTo' only works for direct manager/subordinate relationship
Human Resources Service Management PRB1278805 Approval via email does not always move case to approved
Human Resources Service Management PRB1193875 Failing widget: 'HRI Task Panel'
Human Resources Service Management PRB1243168 Non-role users can create HR categories through "Manage Human Resources Catalog" module
Human Resources Service Management PRB1275797 Template issue in HR Cases
Human Resources Service Management PRB1239942 Creating a record through an HR record producer creates a dummy insert first, then updates the proper information
Human Resources Service Management PRB1242851 In the HR scoped application, script Include: hr_Filters is inefficient
Human Resources Service Management PRB1291098 Generated PDF attachments from life cycle events are not named correctly when document is signed
Human Resources Service Management PRB1267844 Failing to set the table width when generating PDF
Human Resources Service Management PRB1255221 Business rule "Restrict query" on table Bank Account sn_hr_core_profile_bank_account contains reference to field that does not exist
Human Resources Service Management PRB1255775 The getByFormat method for GlideDate returns the incorrect year with certain combinations of formats and dates
Human Resources Service Management PRB1247565 After deactivating HR Templates, an inactive HR Template was applied
Human Resources Service Management PRB1280230 The show_hr_profile UI macro can unnecessarily query many records
Human Resources Service Management PRB1194697 Regular expression errors occur when generating PDF document
Human Resources Service Management PRB1241480 HR template not getting applied to the HR task
Human Resources Service Management PRB1270966 Rendering issue with nested bullet points in PDFs generated from HR Document Templates
Human Resources Service Management PRB1272407 Issue displaying HR cases with respect to user's time-zone (bulk upload)
Human Resources Service Management PRB1251195 "HR My Task" widget does not display HR Tasks in French in HR Service Portal
Human Resources Service Management PRB1265783 Lifecycle Events - Only 10 Activity Sets can run at a time
Human Resources Service Management PRB1246785 'New' button on the HR cases list does not work with V3 list
Import / Export PRB1185848 Failed data import via MID Server finishes with a completion code of Success
Import / Export PRB1236439 Easy import hangs when run by a non-admin user with authority to run it
Import / Export PRB1115026 XML Data Sources fail with an absolute XPath if the XML has a DOCTYPE element
Import / Export PRB1259949 JDBC Probes become deadlocked when loading Driver classes
Import / Export PRB1271526 Data sources sharing an import set table could incorrectly execute the wrong transformation and import repeat row numbers
Import / Export PRB1257283 Cannot change default port numbers for imports via "FTPS (Implicit SSL)", and "FTPS (Implicit TLS)" data source options
Import / Export PRB1275909 Original currency and amount not preserved when exported to Excel if the currency symbol is longer than 1 character
Import / Export PRB1253023 Data source with CSV format "Use last run datetime" set to true but empty, the "Last run database field" fails with a syntax error
Import / Export PRB1245581 REST API calls intermittently fail due to the error: "Could not initialize class com.glide.rest.service.impset.ImportSetAPIService"
Import / Export PRB1196790 NullPointerException when sending SOAP request with a non-existent field and the com.glide.import_set.column_resize property set to true
Import / Export PRB1262316 Import Set processor returns 200 response for failed request
Incident Alert Management PRB1206680 In Incident Alert Management, glide.notifynow.frequent_participant_count does not honor default or set maximum value
Incident Management PRB1272335 MIM workbench tabs overlap when the compact user interface is enabled
Incident Management PRB1246627 When using Major Incident Workbench with "Compact the user interface" turned on, the M.I. workbench text does not display properly
Incident Management PRB1279978 Client Script (BP) "Hide Choice - Close" activates to true on converted, upgraded instances
Incident Management PRB1244271 Fulfiller count on incident management is calculating incorrectly
Incident Management PRB1259956 The OOB Resolve UI Action on the Incident table calls "current.resolved_by = gs.getUserID()" after current.update(), so it is never executed
Incident Management PRB1260186 Duplicate communication plans and tasks are attached to a Major incident that is created from a candidate
Incident Management PRB1274300 'Actions Taken' field in Incident is visible to ESS users
Incident Management PRB1254189 Major Incident Management Workbench: Compose Email button does not load the Email Client if Quick Message/ Client Canned Message has a ${variable} in the body
Incident Management PRB1247632 Changing the state of an incident back to "New" or "In Progress" cannot clear the mandatory state of the Additional comments field
Incident Management PRB1275080 Description field is absent from the incident form after upgrade
Incident Management PRB1253606 Data policies for incident state "On Hold" fire when trying to use the "Canceled" state
Incident Management PRB1241943 Location does not get populated on the Incident form when the caller is defaulted
IntegrationHub PRB1271965 Saving response as an attachment is not working
IntegrationHub PRB1284367 Selecting http method as "Delete," the request body gets grayed out, however, some REST APIs require JSON in the request Body
Integrations PRB1253549 The hr_integration_job_status Email Script is adding CC values incorrectly
Integrations PRB1255575 Import into sys_user ignores the dry run parameter
IT Asset Management PRB1270245 Deleting a core_company record clears out the mandatory reference field in the publisher table
IT Asset Management PRB1239781 After an upgrade, an inactive choice in the incident.state table is reactivated
IT Asset Management PRB1288250 Asset tag field is mandatory on the Receive Purchase Order page, but alm_license is not
IT Asset Management PRB1288182 Edition field is not populated for Acrobat installations discovered through SCCM
IT Asset Management PRB1245815 Performance Analytics widgets on SAM dashboards take a long time to load
IT Business Management PRB1243171 All fields do not translate on Resource reports
IT Operations Management PRB1262901 Identification Engine: createorUpdate API returns sysId even if the insert failed due to a data policy or a business rule
Knowledge Management PRB1040201 Imported KB article table formatting issue
Knowledge Management PRB934595 Unable to write in the field under 'Title' on the 'Ask question' page (social_qa)
Knowledge Management PRB1165801 Not able to view the articles when page is made public and Advanced installer and Customer service portals are active
Knowledge Management PRB1284491 User Criteria that is not used by a knowledge base triggers on the first article opened in the session
Knowledge Management PRB1235388 The kb_view iframe is not resized correctly in CMS when an article has attachments listed in more than two lines
Knowledge Management PRB1273253 Knowledge articles with 'snc_external' role do not appear in context search result for snc_external users
Knowledge Management PRB1164704 When a knowledge base has > 100 articles, search results in Knowledge Management Service Portal are rounded to the previous number divisible by 10
Knowledge Management PRB1174881 The email message has the relative URL for the 'View Question' link, which is not clickable
Knowledge Management PRB1249588 Knowledge Query Facet widget does not translate to desired language
Knowledge Management PRB1269078 When checking out a published article, the new draft article has a published date
Knowledge Management PRB1244907 Article versioning in template-based article is not copying attachments on check out of the article
Knowledge Management PRB1256508 Newly created knowledge base does not auto-subscribe the owner
Knowledge Management PRB1187265 Missing translation in the Knowledge search result page
Knowledge Management PRB1206285 "Disable suggesting" and "Disable commenting" for knowledge article are not changing when moving article from one knowledge base to another.
Knowledge Management PRB1242405 After clicking a link in knowledge base search results, cannot go back to the results
Knowledge Management PRB1244399 Hyperlinks in imported articles link the entire paragraph instead of the specific word
Knowledge Management PRB1149968 The knowledgeExists variable is always false, even when set to true
Knowledge Management PRB1174231 Featured content is not working on Knowledge homepage
Knowledge Management PRB1290357 Navigation to Knowledge Homepage takes 15 to 20 seconds when there are many user criteria records
Knowledge Management PRB1114453 Poor scrolling behavior for KB articles on iOS native apps and iOS Safari
Knowledge Management PRB1273645 Searching in the knowledge base causes the page to load midway or at the bottom of the list
Knowledge Management PRB1274834 Behavior of Knowledge subscription property "glide.knowman.enable_km_subscription.roles is incorrect
Knowledge Management PRB1253223 Knowledge versioning: Tags do not copy over to the new version of a knowledge article after activating the knowledge advanced plugin
Knowledge Management PRB1254243 Sorting Knowledge articles by view count is not working as expected
Knowledge Management PRB1246579 Image inside a shape object is missing in the article created by Importing Docx file
Knowledge Management PRB1184895 The JavaScript error in IE11 causes advanced knowledge search to fail
Knowledge Management PRB1240289 Non-admin users are not able to see "Most Useful" and "Most Viewed" knowledge articles
Knowledge Management PRB1291236 "View article" in the standard operating procedure knowledge article is not displaying text field
Knowledge Management PRB1260249 If there are more than 17 categories in a knowledge base, the CMS page /ess/knowledge_splash.do will not display more than 17 categories
Knowledge Management PRB1252350 The glide.knowman.search.apply_acls = true causes infinite scroll to fail on $knowledge.do
Knowledge Management PRB1267962 The help pop-up field "Lookup using picker" is not translated into other languages and only displays in English
Knowledge Management PRB1255889 Incorrect behavior in the knowledge search from the homepage when clearing text string without searching for it
Knowledge Management PRB1260109 Missing translation in the Knowledge search result page
Knowledge Management PRB743858 The image size is lost when a word document is imported to the knowledge base
Knowledge Management PRB1075224 The "Display owner info message" client script contains a logic error and is not working
Knowledge Management PRB1260097 Knowledge article Approval for publishing remains in "Requested" instead of "Cancelled" state when the article is Recalled
Knowledge Management PRB1189173 IE11: Check box size is not consistent on search page when nested category is present or category length is long in $knowledge
Knowledge Management PRB1235592 If only the UI15 plugin is enabled, 'Post a question' does not give the form
Knowledge Management PRB759649 'Topic' field (v2) value is showing on the task relations formatter in Knowledge v3
Knowledge Management PRB1259169 Content Management System: Iframe containing "kb_home.do" is collapsing the Iframe by removing the width attribute
Knowledge Management PRB1288839 In Case or Incident form, template content is not copied when attaching an article with a template type
Knowledge Management PRB1254602 KB Versioning: Script Include KBVersioningSNC is missing the method definition for _isApprover
Knowledge Management PRB1258242 Knowledge portal is not showing the right article count for knowledge bases
Language and Translations PRB867258 Invalid entries in sys_choice language .xls files
Language and Translations PRB1244863 Some of Catalog OOB business rules and client scripts are not translated
Language and Translations PRB1244887 The title in UI Action: View Survey URL and description_row for UI Page:survey_publish_url are not translated
Language and Translations PRB613412 Unique key violation when attempting to insert translated records in sys_ui_message
Language and Translations PRB1244883 Message in Business Rule: Workflow Release Lock is not translated
Language and Translations PRB1244880 InfoMessages in Business Rule: Service Portal Outage Events are not translated
List v2 PRB628939 Dot-walked choice list does not return any searches if done from list search
List v2 PRB624507 Paging through a list of records scrolls to bottom of each page rather than top
List v2 PRB792621 Duration column in the list view (both v2 and v3) does not display seconds
List v3 PRB1104469 Reference picker is not opening properly
Lists PRB1236488 listEditRefQualTag variable used as a member API for getListControl() throws an error
Lists PRB1244425 Slushbucket: [+] is not displayed for reference fields in Available choices reference fields on initial load
Lists PRB724412 Reference lookup list does not respect table level "Disable list v3" value and continues to display a flyout modal screen (List v3) instead of a popup (List v2)
Lists PRB821466 Wildcard % Search term is not honored when List v3 is enabled and glide.ui.goto_use_contains property is set to true
Lists PRB1159661 Drop down on approvers tab on change form renders differently between Chrome and IE
Lists PRB1238816 Some variable types do not load values in a list report after refreshing if glide.ui.optimize.lists or glide.ui.list.optimize are set to false
Lists PRB1245077 RP.isRelatedList() returns invalid result for List Choice UI Actions
Lists PRB1169319 Embedded list issue when using IE and UI15
Lists PRB1261905 Related Lists cannot apply saved filters when set to load 'After the Form' or 'On-demand'
Lists PRB732506 Edit Personal Filters context menu does not work when related lists do not load "With the Form"
Lists PRB1160608 List v2 edit is not working in IE11
Lists PRB1181338 Embedding list2_default.xml in a UI formatter causes the second Run button in the condition builder to incorrectly navigate to an empty form
Lists PRB830103 Cannot clear selected saved filters on related lists
Live Feed PRB1250287 No longer able to add "About Me" text
Live Feed PRB1244582 Warnings in system logs: ""fieldsChanged" is not defined" from Live table notification
Managed Documents PRB1241505 Duplicate number is created for new Managed Document when a document is searched and then users create a new one from the list
MetricBase PRB1241143 ClassDefNotFound error appears on MetricBase 'Test Connection' with MetricBase HA setup
MID Server PRB1237206 Issue on sys_script_include within the 'handleError' function
MID Server PRB996468 Activating the Customer Service plugin causes all MID Servers to go down
MID Server PRB1247763 Unable to connect to the MID Server JVM after enabling JMX parameters
MID Server PRB1240174 Users cannot create REST APIs via a MID Server
MID Server PRB1250502 SNCSSH: SSHCommand probe can hide detailed error information
MID Server PRB1267339 Discovery probes 'Linux - Hardware Information' and 'Linux - Memory Modules' can cause a hung sudo process on the target host if sudoers iolog is enabled
MID Server PRB1249733 MID file synchronizer keeps redownloading files from ecc_agent_script_file in the MID ./script folder although they already exist
MID Server PRB1268063 When reverifying the Nmap installation, the 'Start-Sleep -s $retryDelay' in NmapInstallation.ps1 is missing
MID Server PRB1268960 SNCSSH: Error occurs if the target SSH server sends the 'close' message before sending both EOF and Exit Status message
MID Server PRB1240295 ecc_queue outputs are occasionally stuck in the Processing state
MID Server PRB1250031 Windows ADME does not work when there is a $ in the password
MID Server PRB1249020 After upgrading to Kingston, com.snc.core.automation.api is not active
MID Server PRB1235593 MID Servers should not allow multiple MIDs with the same name
MID Server PRB1160596 NullPointerException in SSHCommand when errors occur while building sudo commands
MID Server PRB1238588 Importing an incompatible credential XML file may cause MID Servers to lose access to all credentials (NullPointerException MIDServerInfoAccessor)
MID Server PRB648444 Update Tanuki Java Service Wrapper licenses for 'MID' and 'MID Upgrade' distribution
MID Server PRB1253581 SNCSSH: SCPCommand probe and SCP import can leak an SSH channel object on source host connection
Mobile PRB1264425 Reference variable on record producer does not respond on Mobile UI when there is a Hebrew value in it
NotifyNow PRB923484 "source" field is not available for notify_call records created from Notify Workflow Activity: Call
NotifyNow PRB1253516 Send SMS activity corrupts mail script context with workflow.scratchpad variables
NotifyNow PRB1258944 Outbound connections to Twilio through NotifyNow API do not honor glide.http.proxy_host
On-call Scheduling PRB1290525 The Roster Schedule Span defined by a user schedule in a different time zone from the rotation is not correctly factored when it is repeated
On-call Scheduling PRB956455 The Rotation Schedule shows empty or disappears from the 'Members' related list on a Roster record if the rotation interval is greater than 4 weeks
On-call Scheduling PRB1263379 When creating a favorite from the On Call Calendar, all the favorite 'symbols' are displayed as part of the dialog box in black font on the white background
On-call Scheduling PRB1281229 The daily rotation skips rosters on the Monday to Friday rotation
On-call Scheduling PRB1247941 The "If - Response received "activity on the On-Call: Assign by Acknowledgement workflow always returns "no"
On-call Scheduling PRB1264446 When viewing the On-Call Escalations report, there are two dashes in the selected column
On-call Scheduling PRB1262894 Deleting a span in an on-call calendar causes the page to refresh, but with the first group in the list, not with the group that was selected
On-call Scheduling PRB1244059 Inconsistent behavior when adding a schedule time-off span
On-call Scheduling PRB1271727 My Scheduled Reports for on-call does not recognize a date range with the same start and end date
On-call Scheduling PRB1235329 On-Call Wizard creates a record on the Global table, which triggers workflows on the Global table
On-call Scheduling PRB1269663 When creating a rotation from a schedule template that contains multiple schedule entries, schedule entry start dates are not maintained
On-call Scheduling PRB1272060 Increasing the "Get Coverage For" field in a Rota record to a high number is resource-intensive
On-call Scheduling PRB1263614 Legacy on-call calendar display does not honor the background colors that were selected when the calendars were built
On-call Scheduling PRB1234195 When editing a Rota, the interval weekly Rotation Start time is being honored even if Daily is selected
On-call Scheduling PRB1274521 The Schedule report takes a long time to calculate when a user is a member of several large groups
On-call Scheduling PRB1277730 On-call schedule performance degrades when roster_schedule_spans (time off/ coverage) exceed 1000 records
On-call Scheduling PRB1069037 The Manage Rota pop-up on the On-call calendar page ($oc.do) does not scale on mobile devices
On-call Scheduling PRB1091181 Selecting a roster in the Manage Rota module selects all rosters. For example, when trying to change the "Shift End" date for one roster, all rosters are selected
Open Database Connectivity (ODBC) PRB1110116 ODBC driver returns non-integer fields as NTEXT where varchar is expected
Orchestration PRB1258233 Getting java.util.ConcurrentModificationException when running JDBC custom activities
Orchestration PRB1204628 Orchestration Workflows kick off unexpectedly due to wrong workflow condition
Orchestration PRB1239638 The input variables display on the activity "Test Inputs" dialog does not display all inputs
Orchestration PRB1246289 Maximum payload size above 999 defaults to 64KB in JDBC Activity Designer
Outbound Messaging PRB1028554 Rest Message .saveResponseBodyAsAttachment function does not work when proxy is involved
Outbound Messaging PRB1253705 "Auto-generate variables" UI action does not generate variables when variables have a '-' (dash)
Outbound Messaging PRB1242589 Partially encrypted SOAP Payload via MID Server is not working
Outbound Messaging PRB1260827 HTTP 204 No Content responses to Outbound REST cause a Null Pointer Exception (NPE) when Outbound HTTP Logging set to 'All'
Outbound Messaging PRB881493 Error: Unsupported OAuth grant type 'Client Credentials'. - when 'Get OAuth Token' is clicked
Outbound Messaging PRB1234876 Selecting "Generate sample SOAP messages" fails with java.lang.NoClassDefFoundError: junit/framework/ComparisonFailure
Password Reset Application PRB1262660 Formatting for Danish mobile phone numbers gets prefixed with the US international code, failing E.164 compliance
Password Reset Application PRB1249894 Password Reset Device enrollment codes and verification codes are stripped when sending SMS to the registered device
Password Reset Application PRB1259511 The URL does not work after 10 minutes whereas it is supposed to be valid for 12 hours according to the email sent by Password Reset
Password Reset Application PRB1239469 Password Reset Windows Application crashes after verification with AD credential store
Patterns PRB1282786 Issues occur with load balancers because the identification pattern continues to fail
Performance Analytics PRB1239675 Change arrows should be based on the absolute change, not on the change percentage
Performance Analytics PRB725263 The Column Chart widget with the 'Previous period chart' box checked does not render the first and the last bar available for a full year period
Performance Analytics PRB1106523 Using multiple reports as interactive filters can make it difficult to reset a dashboard
Performance Analytics PRB1260018 Show error/warning in PA data collection job logs to identify if collection is not running for some breakdown elements
Performance Analytics PRB1240631 If an indicator has no scores, the score value does not match with the total values of scores from breakdowns for the formula indicators
Performance Analytics PRB1202996 The score migration process fails on the scores table
Performance Analytics PRB1272505 When the range of periods is years, if there is no score for the last month of the previous period, hovering over the bar will display the wrong month for the first year
Performance Analytics PRB1245778 Remove noCache from HTML template
Performance Analytics PRB1279962 Add ability to disable forecast per indicators
Performance Analytics PRB1240587 The PA indicator condition 'is same' does not correctly collect data for date fields
Performance Analytics PRB1242912 With List V3 enabled, the pa_configuration_generations table does not show the 'New' button on the list menu or the 'Generate' button on the form
Performance Analytics PRB1291458 When collecting text analytics for several fields to analyze, PA job collection fails with the error message "Sparse storage format has one field, sys_id"
Performance Analytics PRB1260526 HR scoped app content packs for PA are broken
Performance Analytics PRB1250729 Repetitive columns break the widget layout on the right hand side for the Indicator row when the breakdown scorecard widget has 'Show Indicator,' 'Change,' and 'Gap' set to true
Performance Analytics PRB1240153 Score and default Time Series are not displayed on PA Scorecards when the Customer Service plugin com.sn_customerservice is activated and an OpenFrame is configured with a URL which does not have the same origin as the instance
Performance Analytics PRB1280373 Breakdowns are still shown in the breakdown widget filter even if the breakdown is not active
Performance Analytics PRB1194172 Unable to modify Dashboard Groups with 'pa_admin' users when Domain Separation is enabled
Performance Analytics PRB1242590 White labels in stacked column charts do not show in IE11
Performance Analytics PRB1238185 Breakdown widget should be able to follow related breakdowns for every visualization, not only scorecards
Performance Analytics PRB1169133 Performance Analytics tab renders without taking the breakdown into account
Performance Analytics PRB1262244 When the $pa_dashboard.do page is opened outside of nav_to.do, the custom fav icon is not shown in the browser tab
Performance Analytics PRB1252957 An error on the Knowledge Management dashboard prevents widgets from being displayed
Performance Analytics PRB712759 The Pivot Scorecard widget displays scores under incorrect objects
Performance Analytics PRB1236720 New records are created on the breakdown source table during the 'Cloud DB' PA collection job
Performance Analytics PRB891187 Performance Analytics does not allow the creation of a functioning dashboard in any domains except global
Performance Analytics PRB1238169 If Time Series with an unsupported function is used as the default time series by one of the indicators, all the PA collections result in errors
Performance Analytics PRB1245142 Remove redundant server calls when rendering widgets
Performance Analytics PRB1256877 Issue with breakdown filters, and timeout is not reliable
Performance Analytics PRB1186632 On Performance Analytics scorecards, it takes a long time to display the score for the selected period
Performance Analytics PRB1240747 If the aggregation is done on a non-number value, the application always tries to convert them to integers using (GlideAggregate.getIntValue)
Performance Analytics PRB1282110 While creating a new indicator field, 'new tab name' goes out of position if a bigger value is selected in the 'Put the widgets on a new tab on dashboard' field
Performance Analytics PRB1201144 Unable to use formula indicators with second level breakdowns as widget indicators
Performance Analytics PRB1205144 Records tab in detailed score cards shows the error: "Number of rows removed from this list by deletion or Security constraints: 1, and this should be 0"
Performance Analytics PRB1242513 PA widgets show the message "You do not have access to any breakdown element for the selected breakdown"
Performance Analytics PRB1242870 Data collectors should support domain separation without the com.glide.domain.msp_extensions plugin
Performance Analytics PRB961168 A time series chart widget with the 'Previous period chart' and 'Show data label' boxes checked does not show Data labels
Performance Analytics PRB1264379 The detailed scorecard becomes slow when the selected breakdown contains a large number of elements
Performance Analytics PRB1252332 On domain separated instances, Performance Analytics Collection Jobs do not use sys_choice Breakdown Elements defined on a parent domain only, and scores are not collected per breakdown element
Performance Analytics PRB1267941 If there are two or more invalid indicators, the invalid score numbers are not calculated correctly
Performance Analytics PRB1278641 Interactive Analysis - No option to close the preview of a spotlight group record
Performance Analytics PRB1283799 When the choice list label for widget visualization for Scorecard is not 'Scorecard' (e.g in French, the breakdown widget scorecard is not rendered properly when the visualization picker is enabled)
Performance Analytics PRB1211079 Unexpected string JSON error message appears in text analytics widget
Performance Analytics PRB1244046 Instances with a system localization that uses comma as a decimal separator cannot convert numbers correctly in some situations
Performance Analytics PRB1263130 New dashboard tab is created for a domain if a tab does not exist for that dashboard and when a user attempts to access the dashboard from a different domain than the domain the dashboard is defined
Performance Analytics PRB1256435 When a node is restarted while a PA collection is running on that node, the original entry in the log for the PA Collection contains two entries
Performance Analytics PRB1239687 Improve message on PDF output for top x of y elements
Performance Analytics PRB1186078 NullPointerException errors occur for widgets with a range and an additional indicator with Time Series
Performance Analytics PRB1279383 Element retrieval is slow for breakdown widgets with many elements
Performance Analytics PRB1240967 Performance Analytics Linear forecasting gives a global target breach at the incorrect point in time
Performance Analytics PRB1282051 Unexpected behavior for widgets whose indicators do not have scores
Performance Analytics PRB1242249 After switching tabs, the detailed scorecard does not refresh date changes
Performance Analytics PRB1242690 When there is no index, the text widget displays the error "Cannot read property 'start_at' of undefined"
Performance Analytics PRB1271462 Users who have changed the system property 'glide.sys.date_format' see a message when they click the refresh button
Performance Analytics PRB1117823 No scores are collected when an automated indicator condition uses variables to query
Performance Analytics PRB1263915 Characters of the PA indicator description a are shown as HTML entities on the dashboard
Performance Statistics and Graphs PRB1234596 Performance graphs do not load after upgrading to Jakarta
Persistence PRB1188166 Update set batching does not execute second phase of Bootstrap (TableCreate/Upgrade)
Persistence PRB1286626 After upgrading to Kingston, the order in which conditions are listed for reports returns a smaller query than the correct result
Persistence PRB564916 After running a trend report, the breadcrumb and expanded filter do not match when clicked through
Persistence PRB1271291 Documentation overrides do not persist
Persistence PRB1236830 Unable to override the Display flag on CMDB.Name once it is set
Persistence PRB1100877 "BLOB/TEXT column 'correct_answer_template' used in key specification without a key length" when alter storage table asmt_metric
Persistence PRB1258222 Unnecessary updates during cmdb_ci class change from TPP change
Persistence PRB1164336 "Unknown column 'cmdb0.maintenance_schedule' in 'on clause'" error when approving change through CAB workbench
Persistence PRB1267268 Term optimization applies to incorrect fields
Persistence PRB1187071 When entering Name (41 letters) into Clone Exclude tables, only up to 40 letters could be registered
Persistence PRB1243178 Performance issues can occur during CI creation or updates
Persistence PRB1271175 Some aliases break JOIN query and generate ERROR 1064 (42000)
Persistence PRB1253509 GlideRecord explicit joins on TPP partitioned fields with WHERE conditions on main table can fail with SQL error
Persistence PRB1246257 The table extending CMDB_CI is missing all parent columns when installing an app that adds fields to CMDB_CI
Persistence PRB1278292 No matching records are returned when searching for multiple tags using the AND condition
Persistence PRB1104540 Related list condition with multiple group by conditions, one on a dot walking field, can throw NPE
Persistence PRB1261173 Clean Temp Files schedule job can clean RowBlock files that are currently in use
Persistence PRB1254722 Exception "Operand should contain 1 column(s)" when a sub-query has a condition on a TPP partitioned column
Persistence PRB1281035 Performance issues when using INSTANCEOF for filtering on a table
Persistence PRB1264049 Application reinstallation issue --- cloned TPP elements appearing in app / update sets
Persistence PRB1251544 The 'Collect Table Per Hierarchy Stats' can lead to excessive choice cache flushes
Persistence PRB1240265 "Error Message Syntax Error or Access Rule Violation detected by database (Table '_instancename_2.encryption_configuration' doesn't exist)" occurs sometimes
Persistence PRB1205143 The optimizer is trying to optimize for the ORDER BY when it is better to optimize for the WHERE clause
Persistence PRB1285757 The left join optimization generates a StackOverflow error on certain queries
Persistence PRB718363 Searching in the date field results in the error "ORA-01843: not a valid month"
Persistence PRB1087112 Rollback shadow tables created during upgrade (name starting with 'sh$') are not getting dropped by the Clean Expired Rollback Contexts job
Persistence PRB1237012 Table creation of a CMDB/TPP extension/child table through UI takes longer than it should
Persistence PRB1154339 Importing XML can cause some records to lose attachments
Persistence PRB1258912 ATF rollback only rolls back the most recent change to a field
Persistence PRB1193551 Making changes that corrupt the data dictionary can lead to data loss
Persistence PRB1267824 Slow response time can occur when the sys_user_presence update is blocked
Persistence PRB1247537 Dictionary invalidation refactoring is causing undesired side effects
Planned Maintenance Application PRB1269713 Newly created records are displayed in planned maintenance records when the model does not match
Planned Maintenance Application PRB1238604 Memory related exception is thrown when there is many maintenance plan records
Platform Performance Monitoring PRB1239219 'TotalTimeToCloseForClosedINTs' Usage Analytics Count job runs inefficient SQL queries
Platform Security PRB1241288 Invalid support for the encryption key causes insert /update of the encrypted field set to encryptedContext: null
Platform Security PRB1203000 ACL cache not flushed after enabling the Explicit Roles plugin on an automated node (run-node-script), resulting in a blank login page
Platform Security PRB1237560 Upgrades to Jakarta cause the role delegation functionality to break when if using more than 1 group for RoleManagementV2
Platform Security PRB965992 ATF: Empty step configure popup while adding a test step
Platform Security PRB1248224 The system property "glide.security.use_explicit_roles" causes the instance to be inaccessible if the Explicit Roles plugin is not active
Platform Security PRB1200492 The instance security dashboard has glide.xml.entity.whitelist.enabled listed twice under Security Whitelisting
Platform Security PRB1160234 Role Management V1: Role deletion from groups issue
Policy and Compliance PRB1250491 When an attestation fails, an issue is not created
Policy and Compliance PRB1247297 Policy and Compliance does not migrate control test definitions unless they collect supporting data
Policy and Compliance PRB1148844 While an indicator is collecting supporting data, and a user clicks a button (for example, Save, Update, or the Indicator "i" button) on an associated Indicator task, the user is redirected to a "hello" message
Procurement PRB1185793 The Stage (Workflow) field is not reflecting the correct value in the list view of a Transfer Order and Transfer Order line for the same stockroom transfers
Procurement PRB926042 When a software asset is sourced, the resulting Requested Item (RITM) record that is produced becomes stuck in the applicable workflow
Procurement PRB1261455 The items that were denied approval appear in the source request page, when they should be excluded
Procurement PRB1259927 Negative values are not permitted when receiving a purchase order
Procurement PRB1250208 Values in the Unit Cost field on the Receive Purchase Order form are displayed and saved based on the US format and not following the 'glide.system.locale' system property
Procurement PRB1253671 OOB client script: 'Update Total Cost on cost change' throws an error when calculating proc_po_item.total_cost value
Procurement PRB1240232 Stockroom is not being populated in the add transfer order for software
Product Catalog PRB906853 Product Catalog demo data includes duplicate fx_price records, causing unexpected behavior in lists
Profiles and Remediation PRB1105276 When associate one policy to policy statement, the progress bar on the top hangs
Project Management PRB1235767 When decisions are created in the demand, they are being copied to the project when the project is created and not moved over to the project
Project Management PRB1159819 The system property com.snc.project.auto_close_milestones is not working as expected
Project Management PRB1262081 Planning Console project task disappears when changing Assigned to
Project Management PRB1262275 While importing projects, sub-projects are deleted from the system
Project Management PRB1252991 The planning console does not have a "contains" search for 'Assigned to' field in the planning console
Project Management PRB1245536 Planning Console: Overdue icon differences between Istanbul & Jakarta
Project Management PRB1281995 The project cost plans do not work for multi-currency
Project Management PRB1288501 Activating plugins having dependency on Project Management plugin or clearing plugin log and re-installing project management show an error message in plugin logs
Project Management PRB1262626 Clicking on the "Create Project" link on a demand in the draft state displays an error
Project Management PRB1251409 Assigning a project task to a group causes an error on the ScrumPPMIntManager in the logs
Project Management PRB1266155 Client side planning console functional issues
Project Management PRB1252211 In .mpp file if there is a negative lag time mentioned in the predecessor column, it is not getting calculated properly in the lag time after importing
Project Management PRB1247759 Updating a planned_task record causes the Recalculate business rule to be triggered, entering a long loop and running the instance low on memory
Project Management PRB1240812 Error "Cannot change program dates as some projects start before the given program start date" is displayed when changing the program's planned start date manually
Project Management PRB1199972 Print Projects from Planning Console does not work
Project Management PRB1287587 When property 'com.snc.project.fire_brs_from_planning_console' is set to true, External Dependencies created on the Planning Console do not update the project dates
Project Management PRB1288372 Program planned duration is negative
Project Management PRB1233676 For custom scoped app/teamspace, when users create a template from a project with attachments, the attachments are missing
Project Management PRB1235533 End date on projects created from demand records is incorrect if the timezone is set to anything more than UTC+8
Project Management PRB1272320 Project Management Issues
Project Management PRB1114720 The upgrade history does not show records skipped customization during the upgrade
Project Management PRB1252204 Date rollups are not working properly for non-project entities
Project Management PRB1245682 Using current.setAbortAction(true) for a project task causes the planning console to fail
Project Management PRB1258137 Project Management - issue with project start dates when using a project template
Project Management PRB1195231 The planned duration is not calculated automatically and the planned end date is changed to a wrong date when creating a pm_project_task record
Project Management PRB1241044 Changing the view on the planning console redirects to /blank.do page and does not change the view
Project Management PRB1206187 The project detail screen disappears after a few seconds
Project Management PRB1236362 Cost (Planned vs Actual) does not work if the fiscal calendar type is period
Project Management PRB1080756 The currency conversion based on the locale on Project is inconsistent
Project Management PRB1161375 Program Management - PPM Blitz issues related to the Planning Console
Project Management PRB1250470 When loading a project, it shows one date and time and switch quickly to another date and time that is 2 seconds behind
Project Management PRB1265568 The actual duration is copied from the planned duration
Project Management PRB1268772 Exporting Project with % complete as 100 shows 99 in MSPP
Project Management PRB1258135 Importing a mpp file with the user name mapped to the assigned to column mapping the incorrect user to the assigned to field
Project Management PRB1281089 Project Status Report - The Status History Widget does not work when the date format is set as dd-MMM-yy
Project Management PRB1283913 After the refresh, the system takes users to the beginning of the project schedule and they must scroll down to find their place
Project Management PRB1290075 Importing projects with many cost plans run a node out of JVM memory
Project Management PRB1270125 Duplicate tasks are created when a .mpp file is imported to the project table
Project Management PRB1273527 Importing project tasks changes the project's state to the "Pending" state
Project Management PRB1248076 Project Status Portal does not show the formatted cost(Budget Cost/Actual Cost)
Project Management PRB1244729 When actual end date of the program/program task is updated, the planned end date of the program/programt task is set to the actual end date
Project Management PRB1181313 In the planning console print, the weekend notification color and milestone are not displayed
Project Management PRB1249724 Project task is not editable and it remains in the pending state when the associated change request is closed
Project Management PRB1251311 Slow OOB business rules 'Recalculate' and 'Process State Change'
Project Management PRB1258115 Attachments are not getting copied when the user clicks on 'Copy Project' UI Action in Jakarta
Project Management PRB1272412 When creating a sub project the project tasks are being created with the field Project (sub_tree_root) with the Top Project instead of the SubProject
Project Management PRB1181305 planning console not getting refreshed, when task is added/deleted/modified from right click edit context menu
Project Management PRB1266360 Planning console breaks when setting the timezone as "IST" in the sys_user record
Project Management PRB1256154 Specific project "MS Dynamics: Sales and Marketing" is showing errors while opening the project bench
Project Management PRB1257214 The copy project functionality on the project table does not work
Project Management PRB1241324 Resource Workbench failed to load when the Start and End Dates are far apart (~4 years)
Project Management PRB1205041 When project is copied, the strategies and goals set within the project are not getting copied
Project Management PRB1270484 Timeline Visualization does not hide the spinning 100% loading progress bar after it loads the records to view
Project Management PRB1166625 If a resource has a hard allocation September through December, and the project end early and is closed, the hard allocations are not released or canceled
Project Management PRB1253006 Unable to partially copy project (PRJTASK) from the Planning Console
Project Management PRB1256753 Decision records (dmn_decision) have only the Rejected state configured as a close state
Project Management PRB1247837 When closing all project tasks, the project "State" does not change to closed complete
Project Management PRB1260032 Project Workbench breaks if a child project task is named as <<Task>>
Project Portfolio Management PRB1280958 Baseline Script Include "AggregationHelper" contains a log statement and a printRollupStructure(rollupStructure) call
Project Portfolio Management PRB1238454 Updating cost plans updates locked months forecasts
Project Portfolio Management PRB1067058 Program state is not getting moved to closed complete when its related project and project tasks are moved to closed completed
Project Portfolio Management PRB832194 Timeline view responsiveness
Project Portfolio Management PRB1264188 Activating "Project Portfolio Suite with Financials" loads records with reference to non-existent "budget_admin" role
Project Portfolio Management PRB1246375 Planning Console: The custom column type = boolean breaks the column
Project Portfolio Management PRB1271657 In the Portfolio Workbench, in the Timeline View, users are unable to scroll to see all selected fields
Record Watcher PRB1235676 Excessive logout events are generated on pages
Record Watcher PRB1274737 Record watcher does not detect changes for journal fields if other fields are also updated
Release Management PRB1274018 When creating a New Product Release under Enterprise Release Management, the Planned End Date does not save correctly
Release Management PRB1250170 Clicking the UI action in the release record shows an error
Reporting PRB1102005 Single Score reports can show negative values when using real time updates
Reporting PRB1170663 Header Footer Templates module link do no link to sys_report_page_hdrftr_list.do
Reporting PRB1238952 Clicking on the other column of a stacked by bar chart will not drill down properly
Reporting PRB1248455 In interactive analysis, "sysparm_field_list" parameter to set the fields for report_viewer list widget is ignored
Reporting PRB1261281 Adding multiple columns to the 'Select Rows' of multi pivot report results in the error "Error processing request: null"
Reporting PRB1253302 In the report function, UI16 cannot show the "eye" Icon when loading the report
Reporting PRB1257040 Zero's in multi level pivot reports cannot be highlighted using the coloring rule
Reporting PRB1259449 Single Score is not rendering in the homepage if the query condition contains UTF-8 characters
Reporting PRB1244010 'Click to Print' for published reports displays only one page
Reporting PRB1290425 Users cannot see lines or formatting for the report printer friendly version
Reporting PRB1291022 Recently selected choices under the data source show up as sys_id and not as their name (New UI)
Reporting PRB1248441 Exporting to PDF fails if users have multilevel pivot with the query condition that includes 'before'
Reporting PRB1252457 attributes="update_synch" does not exist in sys_report_layer
Reporting PRB1192920 The interactive filter view causes memory spike
Reporting PRB1241273 Reporting new UI replaces accents and Japanese characters with unicode
Reporting PRB1282753 Creating a first report of type bar chart shows a popup to the user twice
Reporting PRB1238788 The invite panel in dashboards sharing tab is not displaying the complete list of users/roles/groups
Reporting PRB1275131 The choice field offers different choices with the same label and rows are grouped by this choice field, resulting in the incorrect PDF export
Reporting PRB1181392 Bubble chart adds two blank rows to the chart
Reporting PRB1248438 Report never loads with message 'Loading report'
Reporting PRB1248897 On map reports, two locations with the same city name and different state names point to the same state
Reporting PRB1257285 Reports included into another report are not sent if the main report is empty
Reporting PRB1192564 Multilevel pivots with a % in the name of the grouping or in the filter causes the drilldown to not work
Reporting PRB1240578 Widgets are no longer central aligned after the Jakarta upgrade
Reporting PRB1234720 List editing is not working as expected on Dashboards
Reporting PRB1243896 If a report has group-by set to a dot-walked field, when opening the report if users change the group by the condition builder v3 is not working anymore
Reporting PRB1291270 The new "Create New" Reports page is not showing the correct page label
Reporting PRB1272758 The exclusion list and default values are not populating for the interactive filter of type choice, when the choice table is defined for that field
Reporting PRB923064 Adding columns fails in the "Edit reports" when users add extended fields
Reporting PRB1238018 Calendar report entries are overlapped and label is obscured
Reporting PRB1252379 Unexpected authentication appears in the homepage when using interactive filters
Reporting PRB1256887 Homepages/dashboards with a "\" in the name cause the add to dashboard to break
Reporting PRB1247633 'insert a new row' is displayed twice when the list edit inserts row = true
Reporting PRB1189433 Cannot use the ampersand (&) in axis labels in reports
Reporting PRB1241995 "Trend by" configuration is not saved on datasets in the Jakarta new UI reporting
Reporting PRB1272423 Labels on pie charts disappear when query results return 520 records or more (due to more than 8 groups)
Reporting PRB1272748 Max Number of groups and show other do not work for Trend reports with a Group By field selected
Reporting PRB1238361 Drill down into the list on the Report widget does not redirect users to the Service Portal
Reporting PRB1184765 A pop-up shows up when creating a new report from the Reports list
Reporting PRB1240032 The single score report shows an error when the result number is 0
Reporting PRB1284349 The Iceland map is missing in the reporting solution and the Europe map does not have all conditions for all countries
Reporting PRB1241972 The translation for percent, total and totals can be stuck in a single language for export to PDF of reports
Reporting PRB1287812 Unable to select a (scoped) database view in the report module
Reporting PRB1290342 Slowness on the dashboard when applying the filters
Reporting PRB610473 In list reports, URL column links break when exporting to PDF if the text goes beyond one line
Reporting PRB1271506 Exporting an image or PDF resulting in an incorrect report for the child dataset
Reporting PRB1236573 Chart size "small" reports are truncated on IE using the new report UI
Reporting PRB1237244 Breakdown selection duplicates across all dashboards sharing the same breakdown source
Reporting PRB1275086 Multi Pivot reports cannot be exported to PDF from the web UI if the report title contains "&"
Reporting PRB1277117 Published Report: In the print friendly mode, appending '&sysparm_media=print' to the URL of a published report adds a useless bookmark form to the page
Reporting PRB1239524 New UI display for the sys_report table does not reflect the Aggregate field stored in the report record
Reporting PRB1249982 List calculations errors occur on reports
Reporting PRB1250451 Errors in report builder can prevent adding a report to a dashboard
Reporting PRB1287030 Multiple reports on Content Management==>Page shows "Loading Report" on the first report and that report never loads
Reporting PRB1273097 When using a sumfield on a multiple datasets that is larger than 40 characters, it causes the report to error out
Reporting PRB1275426 When users use dot walk fields in the multi-Level pivot table, "Max number of groups" is not working at the number of limits
Reporting PRB1177784 Having multiple rows on a Multilevel Pivot causes total rows to be misaligned if data display value is not unique
Reporting PRB1261351 Count returns 0 when a secondary dataset is added to a bar report when string field Group By contains double quote marks
Reporting PRB1254896 Emails are not sent from a scheduled report when the report has errors like com.glideapp.report.charting_v2.datagen.pivot.TooManyCellsException
Reporting PRB1245395 Cascading Interactive Filter name is not saved fully and gets truncated after 80 characters
Reporting PRB1246069 Reports Search bar does not work when the property glide.ui.js_includes is set to false
Reporting PRB1247204 X- Y axis Labels are overlapping with report chart when showing report in Hebrew language
Reporting PRB1281558 The display grid does not reset when the chart type is changed and updated for an existing report that has the display grid set
Reporting PRB1201559 Clicking on "Update" in report editor does not take you to Reports homepage
Reporting PRB1210847 Users provided with 'report admin' roles are unable to select the color palette modifications on reports
Reporting PRB1236505 Dial widgets do not resize properly when using the quick layout on the dashboard
Reporting PRB1272023 Aggregation field is not retained after reloading a saved report
Reporting PRB1237598 Recent tables show a null label on db view tables for ITIL users with the report_admin role when saving from the report designer
Reporting PRB1259165 "Ctrl + Click" does not open report bars in new tab in the browser, from report designer and from dashboards (relevant for Windows clients)
Resource Management PRB1209215 The Resource Workbench does not show the capacity trend for the Monthly timescale
Resource Management PRB1288516 My calendar module is showing 404 for ITIL users
Resource Management PRB1251460 When using the 'Specific members' preference, 'Copy Resource Plan' populates a member from the incorrect assignment group
Resource Management PRB1250082 Dictionary override (short_description) no longer honored in Resource report
Resource Management PRB1261229 The Extend Resource Plan UI action on the resource plan does not work as expected if date format is changed from yyyy-MM-dd.to MM-dd-yyyy
Resource Management PRB1241860 When changing the Start Date on a Demand, the resource plan's Start Date does not get updated if the time format is yyyy-MMM-dd
Resource Management PRB1237192 When changes are made in an allocation details resource report, the changes are not reflected when the report is run again
Resource Management PRB1239707 An error occurs when the user submits a time off request and resource allocation runs
Resource Management PRB1281701 Time cards do not always update the resource plan's actual hours
Resource Management PRB1267083 Task reference on Resource aggregates is not updated when demands are converted to projects
Resource Management PRB1246086 Cost plan numbers are not updated correctly when canceling an 'allocated' resource plan; when an 'allocated' resource plan is removed and the cost is updated, the costs do not sync
Resource Management PRB1238843 The Capacity value in Resource Reports is not updated after changing an event in a user calendar type to a non-excluded type
Resource Management PRB1250607 Canceling a resource plan does not update cost plans
Resource Management PRB1247989 When a group resource plan is created, the 'Specific Members' field is populated, but if the group is changed later, the Members list is not updated
Risk Management PRB1155186 Risk SLEs and ALEs currency should be consistent
Scheduled Job Processing PRB1234854 Schedule worker can hold the same connection for hours if there are many jobs in the queue
Scheduled Job Processing PRB1239033 When running 'Execute Now' on a job, the thread can get stuck on GlideDateTime.addDuration
Schedules PRB1190018 Deleting/updating spans need extra manual refresh
Schedules PRB1250221 Issues occur with the maintenance schedule in the Change Management
Schedules PRB1278246 The height of the Dialog Modal is small when clicked on one of the Change Ticket from Schedule Calendar after scrolling
Security Access Control Lists PRB1196670 Elevated privilege roles created through an update set are not visible to the assigned user until the cache flush is done manually
Security Access Control Lists PRB1275556 ITIL users are no longer able to update the sc_task.state field
Security Access Control Lists PRB1253695 Admins will see security constraints for read-only protection policy after the conversion
Security Applications PRB1247254 When observables are added, the correct type should be detected
Security Incident Response PRB1249754 In workflows that set the security incident state to Review, PIR assessments are triggered, which causes the number of assessment questions to aggregate every time a new security incident is created
Security Incident Response PRB1246614 When glide.ui.escape_text is set to "false," the Security Incident form does not load
Security Incident Response PRB1236606 Users with the sn_si.knowledge_admin role cannot create new runbooks
Security Incident Response PRB1255104 After the Security Incident Response plugin is activated, the Closed, Closed by & Draft KB Task table columns are appearing under Security Incident Response, instead of global
Security Incident Response PRB720734 The Update Risk Score business rule causes multiple workflow contexts to be triggered
Security Incident Response PRB1235615 Users with no assigned security incident role (sn_si.read or sn_si.special_access) see a blank State field in security incident tasks assigned to them
Security Incident Response PRB1042031 The Threat Intelligence plugin related issue
Security Incident Response PRB1251462 When the Qualys integration import fails, errors do not appear in the Vulnerability Integration Runs table
Server Side Scripting PRB1242192 In Jakarta, the incident.assigned.to.group event is not fired when an incident is created
Server Side Scripting PRB1199772 The global scope script include members which do not use the prototype.js "Class.create" mechanism cannot be called from app scopes
Service Analytics PRB1272901 Jelly is complaining about missing files when the com.snc.sa.metric plugin is not enabled
Service Analytics PRB1245841 Change how CacheManager is used for sa_metric_schema_definition
Service Catalog PRB1239883 Shopping cart summary values are incorrectly transformed by gs.getMessage()
Service Catalog PRB1278467 Label variables are not supported in ATF
Service Catalog PRB1240229 Unable to set values for variables of type Select or Yes/No through a catalog client script on the RITM and Task pages.
Service Catalog PRB1279353 Estimated Delivery Date shows '1970-01-01' instead of "--"(blank) when the due_date is set to blank during insertion and update from a business rule
Service Catalog PRB1194586 g_form.clearValue on any variable triggers an onChange of that field
Service Catalog PRB1244428 When used in an order guide, variable values are not retained if it has a reference qualifier and is depending on other variable values
Service Catalog PRB1271634 When "use cart layout" is not selected on an order guide, "this item" is not translated to any language
Service Catalog PRB1248635 Using a client script to make the list collector (non-glide) variable mandatory throws browser error and blocks further g_form actions on the page
Service Catalog PRB1266947 Issue with cloning request: Bulk request submission is no longer working
Service Catalog PRB1269113 After setting the read role on a catalog item variable to a specific group, when a user orders that item the variable does not appear
Service Catalog PRB1188106 UI Policies cannot build conditions on a list collector variable with attribute set to 'glide_list'. The reference list lookup window does not open to select a value
Service Catalog PRB1279349 The catalog property to control ability to clone requests to users with a specific role was deprecated when sc_layout was enabled
Service Catalog PRB1240363 Validate Variable Values does not work when using output from previous steps
Service Catalog PRB1242442 Reference qualifier on the look-up select box does not work on the variable editor upon loading the form
Service Catalog PRB1235160 Since Jakarta, the Variable Editor breaks a form if the record had a change in class since being created by a Record Producer with variables
Service Catalog PRB1235553 Check box variable does not get ticked when set to read-only from a Catalog Client Script
Service Catalog PRB1271940 Variables in record producer extend to fit the page instead of being sized properly
Service Catalog PRB1275566 Clearing the value of a reference variable via g_form.clearValue does not allow it to pass validation: "The following fields contain invalid text:"
Service Catalog PRB1276589 Using referencing qualifier on lookup select box is performing slowly after upgrade to Kingston
Service Catalog PRB1249745 Using the 'GlideappCalculationHelper' API to add an item to an existing Request adds the item to the cart but does not remove it
Service Catalog PRB1264457 A reference-type item variable with reference qualifier does not work in the condition builder
Service Catalog PRB1280512 Additional items are getting attached to the parent request when trying to check out the order guide items
Service Catalog PRB1201267 ATF on record producers fails on the step Variable State Validation if the fields in the forms are controlled by UI policies
Service Catalog PRB1243189 "Available for" restrictions on catalog items are not enforced in order guides
Service Catalog PRB1291018 Catalog task cannot be saved or closed because the mandatory fields checks fail
Service Catalog PRB1089977 On Call Scheduling > My Group Schedules wizard banner violates 1.3.1 Info and Relationships Level A WCAG guideline
Service Catalog PRB1272502 "See more" button on the Service Portal Catalog is not working correctly
Service Catalog PRB1250076 Calls to the sn_sc (Service Catalog API) to add items to cart generate warning messages and do not return pricing information correctly
Service Catalog PRB1254824 Variable in the sc_req_item is shown differently in Japanese
Service Catalog PRB1255600 JavaScript console error occurs when viewing RITM or TASK catalog records with variables for which the user does not have read roles permission
Service Catalog PRB1247082 Reference qualifier condition is not honored for the Lookup select box when the table has multiple values with same Lookup field
Service Catalog PRB1189863 On order guides, subtotal reverts to base price after updating the quantity, continuing the order guide, then returning to the tab where users changed the quantity
Service Catalog PRB1199775 The Item field on the Requested Item form shows irrelevant items in the auto-suggestion list
Service Catalog PRB1241425 Back button functionality is not working as expected
Service Catalog PRB1271789 The 'sp-variable-editor' widget uses the latest variables to show requested item data, not the variables from when the item was ordered
Service Catalog PRB1236734 Catalog UI Policy will not hide a container as expected after revealing it
Service Catalog PRB1267089 The Reference popup icon displays for Catalog items in Service Catalog for ESS users with an Open Record button that goes to an empty form
Service Catalog PRB1244791 Changing choice list configuration of multiple choice variables breaks existing RITMs
Service Catalog PRB1255587 JavaScript error with use of g_form.getEditableFields() on legacy catalog forms
Service Catalog PRB1259387 CartJS.orderNow and other functions to submit orders generate errors
Service Catalog PRB1259575 An Image in a UI Macro does not take up 100% width in order guides, but it does take up 100% width in catalog items
Service Catalog PRB1285111 The g_form.getElement is returning as undefined in Service Catalog
Service Catalog PRB1236310 In Jakarta, Cart function does not check for an invalid item and creates RITM without any valid catalog item
Service Catalog PRB1274235 Advanced reference qualifiers on a Reference variable do not work when Checkbox is present in a wizard
Service Catalog PRB1256482 The filter condition for list collectors in rule guides shows only 'is', 'is not', and 'is anything'
Service Catalog PRB1258116 Unable to clear the value in List Collector variable
Service Catalog PRB1259274 Catalog onload/onchange client script does not hide macro variables type
Service Catalog PRB1272413 Admin home categories are not hidden when accessed from a catalog item variable in Service Portal
Service Catalog PRB1147691 After clicking "Add to Cart" in the Service Catalog "Order this Item" widget, the tooltip style changes in the "Shopping Cart" widget
Service Catalog PRB1238352 "Requested For" is not working as expected when trying to order items from a Bundle
Service Catalog PRB1274642 g_form.getValue("<id>") for multiple-choice variable returns empty for users without the write role
Service Catalog PRB1172811 Searchable choice on catalog page is not working correctly when using it with the ref_qual_elements attribute
Service Catalog PRB1260647 508 Compliance issues with form fields on catalog Item that are missing a valid label
Service Catalog PRB1249310 Changing the title of a category is not updating the Service Catalog and Service Portal pages unless the cache is cleared
Service Catalog PRB1252127 g_form.setValue('ref_var_name', '', ''); does not clear the sys_id when passed an empty value in Service Catalog, three(3) parameter setValue API
Service Catalog PRB1252674 Using a catalog client script to clear a selected button on a multiple choice field does not completely clear the selection or reset the mandatory flag
Service Catalog PRB1245406 Delegates who are end users cannot access the approvals of users they are delegates for
Service Catalog PRB1256170 The variables of type "Multiple Choice" and "Lookup Multiple Choice" in Kingston are not working the same way as in Jakarta.
Service Catalog PRB1259553 When using a Catalog Order Wizard panel, if the catalog item has input fields to select, the 'Changes you made may not be saved. Stay/Leave" alert is shown continuing to the next page
Service Catalog PRB1259816 Issue with non-visible mandatory variables
Service Catalog PRB1239697 OnChange fired multiple times on a list collector variable configured as glide_list
Service Catalog PRB1240968 Read-only choice fields on catalog shows dropdown values
Service Catalog PRB652410 Close Task UI action displays on pending catalog tasks
Service Catalog PRB1272741 On RITM page, the UI policy to make the table variable (multi-row variable set) mandatory/hide/readonly is not working
Service Catalog PRB909763 Hovering over the preview icon for a record on a report on a homepage causes the homepage UI to expand by a few millimeters causing the cursor to move position so that is not directly not over the 'i' preview icon
Service Catalog PRB1248987 When glide.expert.checkout.twostep is true, editing the shopping cart order causes the loss of the association to the project task where the request was created.
Service Catalog PRB1249697 The "Items Added After Request Approved" business rule is overwhelming a method needed in the "Cascade Request Approval to Request Item" business rule
Service Catalog PRB1249978 Using a lookup select box with a reference qualifier dependent on an inactive lookup select box removes the variable from the RITM.
Service Catalog PRB1253429 Not able to update the RITM/Task tickets even after providing the value in mandatory radio button variables
Service Catalog PRB1254151 g_form.addOption for Select type variable does not work as expected
Service Catalog PRB1254710 When a list collector or a reference variable is on a catalog item, an error/popup appears
Service Catalog PRB1244877 The OOB business rule "Reset Binding" is not translated
Service Catalog PRB1283775 The GET method does not return the "none" key in the REST response for the Catalog API
Service Catalog PRB1241681 OnChange fired for list collector variable (no glide_list) when the value from the Available/Selected list is selected for movement
Service Catalog PRB1287663 Catalog Items with 'Lookup Recurring Price' selected but no 'Lookup Price Field' value selected do not display the Price under Order Now in Service Portal
Service Catalog PRB1234171 The variable attribute 'ref_ac_columns_search=true' does not work in tasks created by the 'Catalog Task' activity in a workflow
Service Catalog PRB1234652 Unable to attach an image when clicking on the Insert/Edit image option on the HTML variable in a record producer
Service Catalog PRB710522 Task variables included in a list report display no data
Service Catalog PRB717535 Helsinki: "Create Request" UI action does not populate the Parent field value in the Request record for Record Producer type Catalog Items
Service Catalog PRB1248974 The Reference magnifier button is hidden when the page containing a variable of type "List collector" is resized
Service Catalog PRB1261761 Catalog UI policies and client scripts are not working on the variable editor of RequestedItem
Service Catalog PRB1262090 508 standards issues with Web: Section Headings
Service Catalog PRB1250356 Search results miss the breadcrumbs displayed beneath the "preview" option
Service Catalog PRB1254024 Radio button is not honoring the read-only attribute for IE and Firefox
Service Catalog Item Designer PRB1256028 Existing question types, as well as newly created ones, do not allow editing of the order in Item Designer > Question Types
Service Catalog Item Designer PRB1253025 When users make a question inactive in question types which has pre-configured questions, the questions are still appearing while configuring through item designer
Service Catalog: Service Portal Widgets PRB1240728 A user with no role is unable to add comments to an RITM requested
Service Catalog: Service Portal Widgets PRB1182292 HTML tags in are shown with Label variables within Service Portal, but not in other labels
Service Catalog: Service Portal Widgets PRB1260994 When an order guide with a record producer is order from the Service Portal, it created a REQ record and not the RITM record
Service Catalog: Service Portal Widgets PRB1278454 User without the write role to a variable cannot edit the variable value in the shopping cart in Service Portal
Service Catalog: Service Portal Widgets PRB1235736 When a Catalog Item with Date Time variable is "Saved" through the Cart Edit Button, the DateTime variable value changes unexpectedly
Service Catalog: Service Portal Widgets PRB856149 Containers with assigned read roles stop the variables from rendering and causes JavaScript console errors for Service Portal users who do not meet the role required
Service Catalog: Service Portal Widgets PRB1251733 The 'Write roles' field on a variable does not work consistently
Service Catalog: Service Portal Widgets PRB1284475 Inconsistent handling of cat item variables submitted through Order Guides
Service Catalog: Service Portal Widgets PRB1235047 Break lines on Catalog forms are not appearing after upgrading to Jakarta
Service Catalog: Service Portal Widgets PRB1244261 When requesting several items, the total price for the request is shown, but the requested item and related approval show only the single price of the requested item
Service Catalog: Service Portal Widgets PRB820804 The Variable Editor does not work on Catalog Task in Service Portal
Service Catalog: Service Portal Widgets PRB1238391 UI page variable contained inside a container variable is showing an input field for default view
Service Catalog: Service Portal Widgets PRB1267598 Catalog UI policy is triggered unexpectedly in Service Portal
Service Catalog: Service Portal Widgets PRB1244904 Attempting to clone Service Portal Widget 'SC Categories' returns an error: "Do not use href="#" in the Service Portal, use href="javascript:void(0)" instead"
Service Catalog: Service Portal Widgets PRB1279944 Specifying a page property for instance of SC Categories widget gives invalid url and 404 error
Service Catalog: Service Portal Widgets PRB1284396 The Catalog Content widget in Service Portal does not display an item with multiple categories in different catalogs
Service Catalog: Service Portal Widgets PRB1242319 Under cart, if the instance option is used to update the cart template, the result is carttemplate in JSON instead of cartTemplate
Service Catalog: Service Portal Widgets PRB1283366 Catalog Client Scripts are not running in the Mobile App/Browser
Service Catalog: Service Portal Widgets PRB720573 I18N issue, variable editor widget does not show translated values
Service Catalog: Service Portal Widgets PRB1261865 The Categories widget does not display category counts correctly with User Criteria enabled
Service Catalog: Service Portal Widgets PRB1246912 Cannot save the sc_req_item form because of an error in sp-variable-editor
Service Catalog: Service Portal Widgets PRB1240285 Price for Reference that is populated via client script on the Service Portal does not update
Service Catalog: Service Portal Widgets PRB1272746 In the Service Portal, users are unable to make a variable set read only and mandatory using a UI policy
Service Catalog: Service Portal Widgets PRB1278247 A category on a variable is causing an error in Service Portal: "org.json.JSONException: JSONObject["layout"] not found"
Service Catalog: Service Portal Widgets PRB1201712 Submitting a catalog item in Service Portal generates the browser error "TypeError: Cannot read property 'message' of undefined"
Service Catalog: Service Portal Widgets PRB1287800 SC Order Status widget does not consider the user preference for language when displaying "Monthly" next to the recurring price of a request
Service Catalog: Service Portal Widgets PRB944055 In iPad Portrait mode, breadcrumbs are not clickable on the Service catalog home page (sc_home)
Service Catalog: Service Portal Widgets PRB1261056 The Duration field with the max_unit=hours attribute displays an incorrect value on Service Portal in Kingston
Service Catalog: Service Portal Widgets PRB1254500 Reference qualifier on an order guide with cascade variables produces different results on service portal versus catalog page.
Service Catalog: Service Portal Widgets PRB1259809 Order Guide Rule based on List Collector is not triggered with JP8
Service Catalog: Service Portal Widgets PRB1243086 "Lookup Select Box" variable with reference qualifier does not load in the shopping cart widget or in edit shopping cart
Service Catalog: Service Portal Widgets PRB1236103 Breadcrumb link does not display the right category when the item is in multiple catalogs
Service Catalog: Service Portal Widgets PRB1247193 Variables type container start/end gets an "undefined" value when submitted from the portal
Service Catalog: Service Portal Widgets PRB1258863 Service Portal does not honor quantity configurations beyond 10 even when configured in sc_cart_item
Service Desk Call PRB1235564 HTML tags are showing in the description of a record created from a new_call (Service Desk Call)
Service Desk Call PRB1277062 Business rule 'CallTypeChanged to Request' is not executing on 'Update,' only on 'Insert' (via record or Inbound email action).
Service Level Agreement (SLA) PRB1090831 Duplicate updates are getting created in the Task SLA when the SLA is breached
Service Level Agreement (SLA) PRB1275135 Retroactive pause calculations may have incorrect business duration calculations if the last of multiple retroactive pause periods is outside of the schedule
Service Level Agreement (SLA) PRB1274339 Resolution SLA is not moving to 'Paused' state for a child incident when related to an already resolved parent incident
Service Level Agreement (SLA) PRB1249908 SLA property com.snc.sla.compatibility.breach is updated on upgrade
Service Level Agreement (SLA) PRB1267563 Customized form section on task_sla form is overwritten during upgrade
Service Level Agreement (SLA) PRB1279932 Old SLA engine has no debug logging to identify problems with the calculation of sysrule_escalation
Service Level Agreement (SLA) PRB1242878 'SLATimeLineV2SNC' can cause out of memory for records with large journal fields
Service Level Agreement (SLA) PRB1267506 SLA with Retroactive Start and Retroactive Pause values can calculate Actual and Business Time Remaining incorrectly
Service Level Agreement (SLA) PRB1275069 HistoryWalker variable values might be incorrect when walking through the history
Service Level Agreement (SLA) PRB1248463 The $sla_timeline page is missing translations
Service Level Agreement (SLA) PRB1249934 SLA Timeline view cab loop endlessly if original_breach_time is missing
Service Mapping PRB1198305 Support changes of host IP addresses
Service Mapping PRB1241668 Importing a CSV file does not work
Service Mapping PRB1243054 MID Server upgrade fails because the wmi_collector.exe file is locked
Service Mapping PRB1234649 Pattern execution may hang when users try to restart the WMI Collector Service
Service Mapping PRB1291033 MID Server SystemCommand CitChanged introduces slowness and HTTP 429 errors (related to PRB1201839)
Service Mapping PRB1237774 Cisco devices are partially discovered due to a timeout in changeto command
Service Mapping PRB1275035 Add '&' to the invalid characters for the pattern name creation
Service Mapping PRB1275137 Tracked Files: $sa_tracked_file_content.do does not support files with JSON content
Service Mapping PRB1180107 Using the Safari browser, users cannot drag the column dividers in the Discovery pattern designer
Service Mapping PRB1260562 Layer 2 connections are not always created because the 'absent' field in the discovery_net_base table is not considered
Service Mapping PRB1250097 Poor performance of Business Service tree calculation
Service Mapping PRB1254871 Invalid payload error when pattern exceeds allowed number of outgoing connections
Service Mapping PRB1256509 Pattern SSH layer cannot communicate with the OpenVMS and cannot discover OpenVMS
Service Mapping PRB1190639 When connecting to pattern debugging session, the host_name field on HTTP endpoint is ignored and the host value is parsed from the URL
Service Mapping PRB1241455 In a language other than English, strings are parsed and missed, and users are unable to restart/create the wmi_collector
Service Mapping PRB1241896 Topology Map: Endpoint error is not in the map when the endpoint has outgoing relations of any type
Service Mapping PRB1289466 Checkpoint Reaper fails on broken service -> layer reference
Service Mapping PRB1235905 Records in sa_network_paths table are stuck in the waiting_for_discovery state
Service Mapping PRB1081215 Users get the following message "Error on server request connectToExsistingBusinessService. It is impossible to connect to service end point already belongs to."
Service Mapping PRB1252973 Service Mapping can select a MID Server that does not have Nmap installed can cause an exception to be thrown
Service Mapping PRB1254864 Missing identifier for SAP Application Server endpoint
Service Mapping PRB1245535 The 'Delivery Controller' pattern should support HTTP entry point (url + uri) for users that do not fill the icon path for Citrix
Service Mapping PRB1248138 IIS horizontal discovery fails when there are no running websites
Service Mapping PRB1239849 Adding connection section to Weblogic at E-Business pattern
Service Mapping PRB1240298 Cloud access MID custom operation does not work with the proxy
Service Mapping PRB1198119 WMB HTTP Listener failed on multiple paths leading to the same destination
Service Mapping PRB1284107 The Solaris server fails due to ChassisSerialNumber 'unknown'
Service Mapping PRB1286427 While running discovery on IP switch, the pattern does not always discover the switches in stack mode
Service Mapping PRB1235690 Unknown CI type error on serial number table for Horizontal Discovery pattern for F5
Service Mapping PRB1270841 Users get many 'CI Changed' notifications because of changes to the hit_count field in the cmdb_ci_lb_service table
Service Mapping PRB832300 Load balancer discovery does not set the status of non-existent services, pools, and related fields to 'Absent'
Service Mapping PRB1264257 The scheduled job 'Generate entry point candidates from netflow and netstat data' issues incorrect queries
Service Mapping PRB1247938 Jboss is discovered because the OS on the pattern was changed from 'All' to only Windows and Unix
Service Mapping PRB1248108 Creating physical connections can cause performance issue due to a large query on discovery_switch_fwd_table
Service Mapping PRB1240794 Oracle Forms Applications are being found as generic HTTP applications
Service Mapping PRB1242879 Service map is not shown when the same entry points are defined in the service model as entry points of another environments
Service Mapping PRB1236596 Service mapping fails to detect process listening on port on some AIX systems
Service Mapping PRB1260927 Two records per business service are added to sys_audit on every sync of svc_ci_assoc
Service Mapping PRB1266440 If a Discovery error on the map has an unescaped character in the message, PDF export fails
Service Mapping PRB1254819 SSH layer of the pattern engine may hang while trying to execute command with sudo
Service Mapping PRB1255919 The 'Is hidden' check box makes the 'Save' button unclickable
Service Mapping PRB1269703 SAP CIs pattern uses MQ Flow Endpoint, and ActiveMatrix Business Works as a Target CI type, but it is incorrect with other app types integrated with SAP
Service Mapping PRB1235886 Business service map throws error "Cannot display the map: Found link with invalid source/target"
Service Mapping PRB1236580 On some Solaris systems, Service Mapping fails to discover the process listening on the port
Service Mapping PRB1237296 Unable to stop MID Server services with WMI collectors
Service Mapping PRB1275115 Outdated connections handler does not check user decision regarding traffic-based connections
Service Mapping PRB1168109 Service Mapping issue with additional prompt
Service Mapping PRB1265333 Azure LB service top-down discovery does not find the correct pool
Service Mapping PRB1245638 Oracle RAC connection is not discovered if it is directly in the web.config file and does not search within files that web.config refers to
Service Mapping PRB1247903 MSSQL database is not discovered on Windows machines because it has "_" in the name
Service Mapping PRB1189354 When resuming discovery on a connection going to localhost, the system replaces the value in the 'host' field in the endpoint with the IP of the computer
Service Mapping PRB1283300 VeritcalFile parsing strategy creates HashMap instead of List<HashMap> that represent table
Service Mapping PRB1287253 In the Single Service form, the Update operation relies on a UI action which is supplied by Change Management and the operation may fail
Service Mapping PRB1088871 PDF export of a business service contains 'truncated' hostnames
Service Mapping PRB1178094 Failed to match endpoint of type cmdb_ci_endpoint_sap
Service Mapping PRB1239245 Access is denied when trying to run dir command on a host through shared host
Service Mapping PRB1266425 Cloud Discovery does not work on Azure resources
Service Mapping PRB1267081 Cannot open the debug session for patterns on a specific domain from the Service Mapping topology map
Service Mapping PRB1255810 On some Linux systems, Service Mapping process detection should fall back to lsof when netstat command fails to bring the process ID
Service Mapping PRB1258569 When there is more than one PID in the IIS discovery log, 'show traffic-based connections' does not show all the relevant connections
Service Mapping PRB1242275 Dependency Types should only be visible to users with the Service Mapping plugin
Service Mapping PRB1239501 The discovery of SAM premium CIs changes from probes to using patterns
Service Mapping PRB1258015 In some cases, createPhysicalConnections function is not called when the device discovery is completes
Service Mapping PRB1284247 Recomputation job thread limit scripts for pre-Kingston releases must be removed or deactivated on upgrade to Kingston
Service Mapping PRB1235400 SNMPProviderImpl.java contains a typo
Service Mapping PRB1235582 Patterns are not synced to a MID Server after getting updated via an update set
Service Mapping PRB759202 In a pattern step, file output gets truncated
Service Mapping PRB1238988 Business service without traffic base creates an error in the logs
Service Mapping PRB1177213 Linux devices with the SNMP service running on them are discovered as ISAM devices
Service Mapping PRB1249836 A pattern is not synced with MID Server after republishing
Service Mapping PRB1263501 Service Mapping discovery of large load balancers can fail
Service Mapping PRB1264354 PostGres 8.1 and earlier are not discovered
Service Mapping PRB1254886 If MID Server property 'mid.sa.ssh.port' is defined with more than one port when more than one port is open, the property is ignored
Service Mapping PRB1245096 When a Windows host that was previously discovered is not active anymore, Service Mapping tasks may hang for a long time
Service Mapping PRB1245264 Correct credentials for SNMP v3 must be with the highest order while executing SNMP query
Service Mapping PRB1245550 Sys_index_cmdb_ci_endpoint_manual_endpoint_identifier.xml is always a Skipped Error in a Jakarta to Kingston upgrade
Service Portal PRB1278244 Service Portal widget sn-record-picker issue with translated field
Service Portal PRB1190755 UI scripts are cached to the browser and not refreshed/updated with the page refresh
Service Portal PRB1244280 Portal widget "search page," options include unused and unsupported "Show score" value
Service Portal PRB716271 Tagged Questions List widget with long, unbroken text or wide image exceeds the container width
Service Portal PRB756643 Dropdown from header menu can be hidden if the screen width is sized down
Service Portal PRB1245251 Flagging a knowledge article adds a public comment in Service Portal
Service Portal PRB1248319 Type-ahead search from Homepage search does not honor the type-ahead contextual_search_sources option
Service Portal PRB1240915 When typing the Polish letter "ś" (Alt Right + s), no text appears
Service Portal PRB1283704 Ticket-conversation widget fails if an attachment was created by a user without a Name
Service Portal PRB1233990 HTML tables added as comments via code tags can extend outside of the ticket conversation widget
Service Portal PRB1234756 Reference fields do not highlight (Editable Highlight) when navigating through the "Tab" key
Service Portal PRB716182 Error on SC Shopping Cart widget due to the capitalization of cartTemplate in option schema
Service Portal PRB754298 Service Portal infoMessage and errorMessage timeout do not have configurable notification timing and the current timeout is too short
Service Portal PRB1090391 The reference field 'No Matches Found' message is not translated
Service Portal PRB1238437 Getting server JavaScript errors when "Data Table from Instance Definition" widget is cloned in an application scope and no "Link to this page" option is specified
Service Portal PRB1170659 The text area field in the Service Portal can expand horizontally but not vertically
Service Portal PRB1264280 Date translations for the month are not working in Service Portal for Dutch language
Service Portal PRB1246298 Delegates cannot see the Approve/Reject UI buttons in the "Approval Info" widget
Service Portal PRB1247411 The 'Target' HTML link attribute is not working in the avatar dropdown in the Service Portal header
Service Portal PRB1241069 Service Portal update_synch tables must extend sys_metadata
Service Portal PRB1283468 Adding images to an HTML field through the service portal form widget adds the image every time the form loads
Service Portal PRB688321 The widget editor should throw error message if it failed to save
Service Portal PRB715786 Autocomplete on reference field/variable fails if display column of target table is translated_text
Service Portal PRB734909 Branding editor colors are not being applied to panel headings
Service Portal PRB1249515 Date and date/time variables and fields are broken for certain languages in Service Portal
Service Portal PRB1245025 Service Portal type-ahead widget fails to search properly if the user clicks magnifying glass during search
Service Portal PRB1245160 "Homepage Search" and "Search Page" results do not match
Service Portal PRB1184967 Pasted images in the HTML editor need to be converted to attachments like in the normal UI
Service Portal PRB1282507 The Service Catalog Service Portal plugin must not be activated before the core Service Portal plugin
Service Portal PRB1286028 Reference field 'Loading more results' message in autocomplete is not translated
Service Portal PRB1099834 The Save button on the form is not disabled after the first click, allowing multiple form updates
Service Portal PRB1275119 "Ticket Attachment" widget generates an error if the URL does not have table and sys_id parameters
Service Portal PRB1241397 Compile error occurs when updating cloned Approval Records widget due to unwrapped server script
Service Portal PRB1201227 Inconsistency between Service Portal interface and the standard UI in the replacement of invalid characters when creating an ID for a widget
Service Portal PRB1210022 My favorite tags widget contains non-translated "Tags saved" message
Service Portal PRB1234450 Unnecessary and confusing console.dir line left in the Carousel widget
Service Portal PRB1236116 Unable to nest multiple widgets in an already embedded widget
Service Portal PRB1271158 Yes/No variable is not translated in Ticket Fields widget
Service Portal PRB1065398 The unscripted search source does not pass a score to the result object, causing results to appear out of the correct order
Service Portal PRB748303 12 hour glide.sys.time_format is ignored in Service Portal date/time picker
Service Portal PRB1099142 Visual labels not associated with their respective form controls: APM
Service Portal PRB916136 When clearing a field, sn-record-picker directive is triggering field.change event more than once
Service Portal PRB1237925 Copy/paste for HTML fields works, but the option to paste does not show up in the right-click context menu
Service Portal PRB1245428 Next and Previous buttons are hidden on the Approvals widget after updates are made to the page
Service Portal PRB1246410 Users with sp_admin are not able to create sp_carousel_slide
Service Portal PRB1281700 Context menu on list and form is not in focus
Service Portal PRB1244057 Gender is not considered in form widget title
Service Portal PRB1235418 Inactive articles are displayed in the 'KB Category Page' widget
Service Portal PRB1270084 The business rule run from the Service Portal on a custom scoped application does not honor the current object
Service Portal PRB728162 Using calendar picker in Service Portal triggers onChange event multiple times for Date/Time field
Service Portal PRB1042792 The time in Date/Time variables in the service catalog saves as 00:00:00 in the 24 hour data format if the second is skipped
Service Portal PRB1250913 In the General Request form, the screen reader is 'trapped' in drop-down fields/variables like 'Requested for'
Service Portal PRB1245121 Line breaks/linefeed characters are not used when displaying multi-line text in standard list widget
Service Portal PRB1288858 The panel_body_height option in Simple list widget is not working on Internet Explorer
Service Portal PRB1244328 UI action conditions are being re-evaluated when a record is modified
Service Portal PRB711148 Dropdown menus stay on the page after using browser back/forward buttons
Service Portal PRB1262349 The g_form.removeOption() is not working in Service Portal forms
Service Portal PRB1269430 Service Portal throws a JS error on clicking a UI action if the form contains a reference field which is mandatory at the dictionary level
Service Portal PRB1245120 Thousands separator is not displayed in the Service Portal (price, currency, integer, decimal)
Service Portal PRB1285737 Lookup select box variable dependent on another lookup variable with reference qualifiers is not getting set on a record producer using onload client script
Service Portal PRB1085963 The Service Portal Designer does not gracefully fail when users in a scoped context make modifications to pages in a different context
Service Portal PRB829127 Calendar picker for Date/Time fields does not close when focus goes to another field
Service Portal PRB908697 Header menu item hint field is not translated
Service Portal PRB958853 Sysapproval_approver.document_id is not populated correctly by the workflow when a record is created
Service Portal PRB1268319 Ticket widget - Typing and pressing enter quickly might truncate the comment being added
Service Portal PRB1255206 When glide.attachment.extensions is customized, Images are stored incorrectly when users drag and drop or paste in Service portal TinyMCE editor
Service Portfolio Management PRB1150586 Business Service Catalog page does not exist without demo data, causing menu item to work improperly
Service Portfolio Management PRB723995 Attachment icon is shown for Business Service (sc_cat_item_service) type Catalog Items, and the Item can be used in other inappropriate ways
Service Portfolio Management PRB1205734 Under the business service entries (sc_cat_item_service) the Commitments do not show in order on the page
Service Portfolio Management PRB1249726 In the "MY Services SLA" homepage report, the commitments display in a random order
Service Portfolio Management PRB831595 X-axis and Y-axis on the "Availability commitment report" graph are mislabeled
Service Workspace PRB1273849 In workspace, 'oldValue' in client scripts reflects the value in the database, but in the platform form it reflects the last changed value
Service Workspace PRB1245985 Platform attach function is not using kb_attachment configuration
Service Workspace PRB1285180 Adding attachments via email client throws an error in JS Console (Chrome browser)
Service Workspace PRB1272054 Searching on a reference field lookup list does not use keyword search
Slushbucket PRB1268024 UI macro 'ui_slushbucket' is broken
SNC-Provision PRB1256389 During upgrade, dist-upgrade-runner throws exception while trying to log exception
Software Asset Management PRB1267422 Platform reports on the dashboard show no values
Software Asset Management PRB1242037 Device dropdown is not populating in Procurement because 'is active=true' for an invalid column
Software Asset Management PRB1289196 Business Rule "Auto Select SW transform for SCCM 2012v2" needs to be updated to check SAMS and legacy SAM
Software Asset Management PRB1263298 When viewing some CIs in the CMDB, the following error is displayed twice 'Syntax Error or Access Rule Violation detected by database'
Software Asset Management PRB1242017 Software reconciliation does not complete when there are entitlements with an empty license metric
Software Asset Management PRB1244358 Discovery model normalization job errors out in the middle of running
Software Asset Management PRB1282362 O365 - response body from Microsoft has changed and the wrong values are entered in the samp_sw_subscription table fields
Software Asset Management PRB1290865 An exception is thrown when upgrading SCCM 2012 to version 1702
Software Asset Management PRB1262793 Contract Compliance Checks are not customizable
Software Asset Management PRB1267472 Installed Software probe fails when there is a mismatch in the data retrieved
Software Asset Management PRB1263114 "Consumed" is available in the State field for an asset, even when the Class is Hardware
State Flows PRB1260948 Unable to add 'Starting State' and 'Ending State' in State flows form in Internet Explorer v11
Survey Management PRB1084030 Check box does not honor the dependency defined in the survey designer
Survey Management PRB1236950 Difficulty updating an incident (related record) when it is opened from a survey
Survey Management PRB1256373 Type-ahead search does not work for Survey reference fields in Service Portal
Survey Management PRB1266935 Users are able to access surveys that are in Canceled state, although their responses are not saved
Survey Management PRB1272791 Clicking the 'Instance Number' hyperlink in the Survey report based on the 'Metric Results' table navigates to the assessment_take2 UI page
Survey Management PRB1263681 Category/Question Images in details are not displayed for public surveys
Survey Management PRB1290131 Problem on surveys when trying to save one in the French language
Survey Management PRB1181351 Button on My Assessments & Surveys does not react to the assessment being completed
Survey Management PRB1266089 The 'Breadcrumbs' widget in Service Portal does not work correctly with my_surveys page in Jakarta and Kingston.
Survey Management PRB1255069 Normalized values for metric results also take the inactive metrics weight
Survey Management PRB1290355 When surveys are retaken from the portal (support_portal), the state of the survey shows incorrect value "In Progress" instead of "Complete."
Survey Management PRB1271726 Smiley template choices in survey are not tab/arrow key enabled
Survey Management PRB1248172 "Satisfied" is misspelled on the Smiley Faces - Satisfaction template
Survey Management PRB1188264 Survey introduction/end notes images do not appear for guest users when taking public surveys
Survey Management PRB1261282 Multiple Selection assessment metric definition displays as checked on the Service Portal survey page if value is set to 0
System Applications PRB1287620 '*Unknown [label]' occurs for dot-walked fields in a form in a scoped application
Tables and Dictionary PRB1249243 CMDB reparenting can fail when conflicted aliases are on partition tables
Tables and Dictionary PRB1247974 Scoped app installation fails due to invalid ALTER TABLE
Tables and Dictionary PRB1244340 Deparenting a table with a long table name that is greater than 30 characters is failing
Templates PRB1255696 Creating a template with the name of the target table applies the template to all new records created for that table
Templates PRB1156185 Cannot apply a date field while using a template if the date format system property is altered
Templates PRB660576 See Details after applying a template shows 'Description' field as 'Short Description'
Templates PRB1154865 Applying a template to an HTML text field and reverting the changes erases the content and replaces it with 'XXmultiChangeXX'
Test Management PRB1250523 Assignee chart does not display all the assignee's assigned-to test cases in a test plan
Test Management PRB1281928 Test plan widget "tm_report_test_case_by_priority" shows incorrect count for active test cases
Test Management PRB1277169 Saving a test case updates the test case related list on Test Plan records
Test Management PRB1241365 Dates in test plan signoff history are incorrect if date format is dd-MMM-yyy
Test Management PRB1278480 Notify Tester gives the error message "Testing of <plan name> already in progress" and does not send a notification to the tester
Text Search PRB1244869 Update set does not capture setting of text_index on extending tables
Text Search PRB1204087 Some terms are filtered from a text query because the terms are too common
Text Search PRB1234732 Global text search has Issues with ordering and grouping results
Text Search PRB1207139 Global text search results dragged to the Favorites/Bookmarks tab do not work
Text Search PRB1237035 Knowledge results always appear above other categories because its ir_query_score is consistently higher
Text Search PRB1259828 Searching for a variables value on global search does not work after regenerating text indexes
Text Search PRB1243839 Text indexing causes Out of Memory condition when indexing the workflow stage field in sc_req_item
Text Search PRB1254713 Records with attachments that do not have a file name do not get indexed properly and do not show up in keyword search
Text Search PRB607614 Grouping a list after a text search results in a white screen and a server error with a stack trace
Text Search PRB1248682 Global Search and search auto-complete are returning missing results in multi-language instances
Time Card Management PRB1284223 Time Sheet - Info message day is not translated in a multilanguage instance
Time Card Management PRB1236000 In Worker Portal, Tasks tab, selecting a task option changes the sort order of task choices
Time Card Management PRB1250304 Activating the Time Card plugin breaks updates on sys_user when the manager is changed
Time Card Management PRB1236142 Adding notes to a time card in the Worker Portal causes instance slowdown and unavailability if there are only numbers in the user_name column
Time Card Management PRB1290956 Worker Portal "add unassigned tasks to time sheet" link displays ASCII for some characters
Time Card Management PRB1252187 IE11 + JAWS accessibility issues
Time Card Management PRB1241211 Actual effort does not update properly when duplicating timecards
Time Card Management PRB1241490 In the Worker Portal, the category cannot be changed when the time card task is edited
Time Card Management PRB1250177 Updating the 'time worked' field does not update 'actual efforts'
Time Card Management PRB1270082 When a time card is submitted in Worker Portal Project Task, the wrong resource plan is allocated if there are multiple resource plans for the project
Time Card Management PRB1237231 Unable to create a new time card using 'insert a new row' for a timesheet prior to the current week
Time Card Management PRB1260237 Time Card created in Worker Portal allocates the earliest dated resource plan when the project task has multiple resource plans
Transaction and Session Management PRB1274224 Event Queue buildup from a backlog of logout events after upgrade to London
UI Action PRB1194987 Any word containing "do" that is used in a redirect URL in a Mobile UI Action treats the preceding character as a period, and cuts off anything after it in the URL as if it were the final ".do" in the URL
UI Action PRB1252252 Negative numbers are converted to positive due to stripping the minus sign
UI Components PRB1241110 The com.glide.k15_demo and com.glide.service-portal.k16 plugins are unnecessary and should be removed
UI Components PRB1117354 Upgrade does not update z_last_include.js version, causing reference-related issues
UI Components PRB1234597 When the content of the Email field is cleared, the change is not visible in the Activity log of the User record
UI Components PRB1261179 Encoded strings containing pluses (+) are not converted to spaces when sent through batchedGlideAjax
UI Components PRB1244490 The tooltip for the Planning Console for Manual Projects (an icon) has visible control characters displayed
UI Components PRB1193567 Hints are not visible properly in context menus
UI Components PRB1102259 The 'Title' field under the sys_filter table is not a translated type of field
UI Components PRB1257099 On an OEM version, the custom sys_app_module is deactivated after an upgrade
UI Pages/Macros PRB1271528 Issue when hovering over a reference icon in GlideDialogWindow
UI Policy/Client Script PRB1275667 JavaScript generated for a condition fails for new records when a condition on an integer field with choice is used
Unified Compliance Framework (UCF) PRB1176883 Value of the Number field is missing when an async business rule is used to insert/update the authority document
Update Sets PRB1272514 Retrieved batched update sets are missing a parent value when the property glide.invalid_query.returns_no_rows is set to true
Update Sets PRB1238818 UpdateMutex is not reaped on the node restart
Update Sets PRB1239388 VersionCoalescer does not preserve values for fields that do not yet exist in the payload for an update to an existing record for which synch_attachments=true
Update Sets PRB1089692 Update set commit should order by sys_recorded_at if available
Update Sets PRB1254522 'Not authorized to update this record' appears in the Resolve Conflicts window while the user is in the correct scope
Update Sets PRB1238164 An update set preview error is thrown for an object that extends sys_metadata with a self-reference column, and which exists on the target instance
Update Sets PRB1241953 Committing a batch update set with a scoped application selected in the application picker places some of the updates in the wrong scope
Update Sets PRB1092327 Update set operation or plugin activation can still proceed while a store app is being installed or uninstalled
Update Sets PRB1273360 Backing out an update set can lead to unexpected results if glide.invalid_query.returns_no_rows is set to true
Update Sets PRB1238819 UpdateMutex held for longer than 24 hours is not released, preventing the execution of subsequent operations
Upgrade Engine Issues PRB901457 sys_update_version records are not created for some updated records during upgrade
Upgrade Engine Issues PRB1198005 Upgrade history form layout not resetting on upgrade
Usage Analytics PRB1246014 Log UA download results when subscriptions do not update on daily download of contract updates
Usage Analytics PRB1237199 When a user opens the table subscription record, an "Invalid update of subscription management attributes" error appears
Usage Analytics PRB1238204 Compliance report 'Application Use Without a Purchased Subscription' shows no data or incorrect data
Usage Analytics PRB1274888 Entitled HR scoped app tables are hidden after an upgrade
Usage Analytics PRB1273150 App to family mapping table contains duplicate entries for store apps that cause exceptions in customer instance logs
Usage Analytics PRB1263652 UADBListener leaks a database connection when running against sys_user_session changes
Usage Analytics PRB1274155 persist_scores_ua_app job runs after triggers get created on customer instances when the first one fails to run
Vendor Security Risk Assessment (VSRA) PRB1244957 In Vendor Risk Management, the vendor (business partner) can submit an assessment without filling out the mandatory questions
Vendor Security Risk Assessment (VSRA) PRB1244454 The Vendor Portal sometimes displays an incorrect number of answered questions and total questions
Visual Task Boards PRB1270013 "@mention "Cannot see record" text is showing for the first few characters in freeform visual task boards
Visual Task Boards PRB1179296 ESS users unable to add members in VTB if there is an ACL on sys_user.active
Visual Task Boards PRB1259595 Record view of a VTB task displays an 'X' on top of the Save button
Visual Task Boards PRB1244198 Field name 'Purple Label' used for Idea appears in orange text on VTB
Visual Task Boards PRB1256281 When a visual task board has a specified assignment group, and an unassigned card is assigned, the Details tab does not honor the assignment group condition.
Visual Task Boards PRB964390 "Additional assignee" field uses dependent attributes of the "Assigned to" field on VTBs
Visual Task Boards PRB1267524 Conditions added to Visual Task Board filters do not appear in reference pop-up window
Visual Task Boards PRB960086 When a reference qualifier is added to the 'Additional Assignee' field for a VTB, it appears on the form view for a VTB task instead of the VTB view itself
Visual Task Boards PRB1198855 VTB card fields do not appear in the same order as the associated form layout
Vulnerability Response PRB1263862 When a vulnerable item has a vulnerability score of 0 or blank for a CI associated to a noncritical business service, and a vulnerability calculator group is used, an incorrect business impact is set on vulnerable items
Vulnerability Response PRB1285573 Bulk edit UI action for vulnerable item freezes the browser window
Vulnerability Response PRB1252456 sn_vul_vulnerable_item text indexing is on by default, which causes an excessive number of events to 'age'
Vulnerability Response PRB1278304 Processing of the sn_vul.group_state_change event runs slowly due to an inefficient query
Vulnerability Response PRB1289019 The Vulnerability Analytics (com.snc.vulnerability.analytics) plugin contains invalid demo data
Vulnerability Response PRB1280288 Encoded information received from the NVD did not get decoded
Vulnerability Response PRB1284296 Language translation issue: Vulnerability Groups > Filter Type shows the information message in English, regardless of the language selected
Vulnerability Response PRB1270527 Unable to "Defer" a vulnerability group if the date format is set as dd-MM-yyyy or MM/dd/yyyy
Vulnerability Response PRB1248469 Updates to the sn_vul_vulnerable_item.age column cause text index events to back up
Vulnerability Response PRB1252287 Vulnerability state transition can bypass approval workflow
Vulnerability Response PRB1240484 Vulnerable Items are not sometimes not automatically created
Vulnerability Response PRB1242802 When launching a vulnerability scan with more than 20 vulnerable items (IP addresses), Java out-of-memory errors occur
Vulnerability Response PRB1275212 Relationships/related lists previously created using the Vulnerability Response plugin in an earlier release no longer exist
Vulnerability Response PRB1276876 Open vulnerable items with the fixed substate are exhibiting abnormal behavior
Vulnerability Response PRB1259474 Relying on SQL unique constraint is not a good method for avoiding duplicate data in the Associated IP Addresses (sn_vul_vi_ip_address) table
Web Services PRB1242788 Log errors: RESTAPIProcessor : Unknown exception RuntimeException: Streaming errorDetail: Streaming error are being observed
Web Services PRB582537 Cannot clear a value or set an empty value in the SOAP API
Web Services PRB629039 SOAP SocketTimeoutException warning message to nodestats ecc_queue is spamming the logs
Web Services PRB1243859 Unexpected REST API response: The "ci" attribute is empty when the sysparm_display_value query param is set to true, but it is populated when sysparm_display_value is not included
Web Services PRB810678 For incoming REST Post calls with content-type application/xml, null values are inserted as TRUE
Web Services PRB1249474 During upgrade: org.mozilla.javascript.EcmaError: "GlideSystemSemaphore" is not defined
Web Services PRB1290329 No advice on how to access WSDL without authentication as per Properties->Require authorization for incoming WSDL requests
Web Services PRB1271029 Requesting sys_user WSDL is causing the instance to run out of memory
Web Services PRB1073626 REST service responses for the "application/xml" and "text/xml" content types return an empty closed xml tag when the value is true for boolean fields
Workflow PRB1264290 The calcDuration method of DurationCalculator is incorrectly adjusting on the day when daylight saving time starts, impacting Breach Time calculations for SLAs
Workflow PRB1239648 The workflow.inputs variable becomes an undefined value after an approval activity is completed
Workflow PRB1243698 When a request approval rejects some items and approves the rest, all items render as approved
Workflow PRB1238207 Records excluded by a previous fix remain in a broken state due to the wf_context.stage_states value being empty
Workflow PRB1248620 Workflows do not follow the error condition transitions and stop executing if an activity faults
Workflow PRB1262906 Incorrect calculation of catalog task duration
Workflow PRB1239304 Approvals that come after a rollback point in a workflow are reset by generated activity if it comes after the approval, but before the rollback
Workflow PRB1248512 The 'Run if no other workflows match' workflow properties do not work if a previous update to the record started a flow
Workflow PRB1249900 In some cases, the old stage in the activity stream on a RITM can display the value instead of the Display value
Workflow PRB1239700 After a "Rollback To" activity is executed a second time, a Manual Approval activity.result goes to "Skipped"
Workflow PRB1285921 Double clicking on any workflow activity opens two 'Activity Properties' popups in the Workflow Editor
Workflow PRB1237836 Join activities do not complete when the deprecated 'Rollback' activity is used in the path up to the Join activity
Workflow PRB1281016 Workflows where the domain has been overridden are not triggering correctly from the Service Catalog
Workflow PRB1264021 "Revert to New" UI action repeatedly triggers the same sub-workflow, causing the transaction to time out
Workflow PRB1250902 Workflow context deletion does not clean up wf_workflow_binding records
Workflow PRB1253385 Workflow activity update fails to close the modal when proxy'd URL's