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Reference field icon

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Reference field icon

On forms, the reference icon (UI16/UI15 reference icon) appears by populated reference fields. Clicking the icon opens a read-only preview of the referenced record.

Figure 1. Referenced record preview on a form
Pointing to the reference icon, which looks like the letter I in a circle, opens a preview of the record over the form

The preview remains open until you click somewhere else on the form.

Click Open Record to navigate to the referenced record.

Configure the fields in the pop-up for a reference icon

You can use the sys_popup form view to configure the fields in the pop-up that appears when pointing to a reference icon. If the table has no sys_popup view, the pop-up uses the default view.

Before you begin

Role required: personalize_form


  1. Navigate to the following URL, substituting the instance name and table name as appropriate:
    <your instance name><table name>.do?sysparm_view=sys_popup
  2. Configure the form to add or remove fields as appropriate.

Configure pop-ups on read-only fields

Reference pop-ups and click-throughs are hidden by default when a client script, UI policy, or ACL makes the field read-only. The ability to see or click through to the target record does not depend on whether the reference field is writable. You can change the read-only setting.

Before you begin

Role required: admin


  1. Navigate to System Properties > UI Properties.
  2. Change the value of the Enable click-through of a reference field when the reference field is read-only. (glide.ui.reference.readonly.clickthrough) property.
    If set to true, the pop-up appears for read-only fields.

What to do next

If this system value is set to false, you can override the setting for a specific read-only reference field. Configure the dictionary entry and add the readonly_clickthrough=true attribute.
Figure 2. Dictionary entry showing the clickthrough attribute
Read-only clickthrough attribute in dictionary entry