Solving permissions issues on a responsive dashboard
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- UpdatedJan 30, 2025
- 4 minutes to read
- Yokohama
- Dashboards
Dashboard permissions can be set in several different locations.
Before you begin
When you find problems with permissions on responsive dashboards, you can review permissions on the Dashboard Sharing panel, group permissions, and dashboard properties.
Role required: dashboard_admin, pa_admin
Procedure
Dashboard permissions scenarios
Permissions on dashboards can be complicated. If you set a permission on a dashboard group, for example, permissions set on a dashboard within that group override it. This matrix shows what is visible based on various combinations of permissions.
Example
- DB = Dashboard
- DG = Dashboard Group
- RTR = Restrict to Roles
For more information, see Restrict responsive dashboard access to specific roles.
- X = Unspecified
Example
Solving issue with edit permissions on responsive dashboards
Users with edit permissions on a responsive dashboard may also need edit permissions on another dashboard that the tab is used in.
Before you begin
Role required: admin
About this task
A dashboard is shared with a user with edit permissions. On some tabs, the user cannot add widgets. When the user selects Add widgets, nothing happens. The same user is able to add widgets to other tabs and dashboards. The cause for the problem is related to how the affected dashboard tab was created. If the dashboard tab was created in a non-responsive dashboard and the tab is linked to another dashboard tab, the affected user needs editing permissions on this other linked dashboard.
Procedure
Result
The affected user can now edit the dashboard tab on the responsive dashboard.
Solving issues with shared dashboards in non-global scopes
Dashboards in scoped applications may not be visible to non-admin users. Non-admin users may not be able to view the dashboard or the widgets on the dashboard don't load.
Before you begin
Role required: admin of the associated scoped application.
Procedure