Thank you for your feedback.
Form temporarily unavailable. Please try again or contact docfeedback@servicenow.com to submit your comments.

Create or configure a responsive dashboard

Log in to subscribe to topics and get notified when content changes.

Create or configure a responsive dashboard

Create a dashboard where you can add widgets that you frequently use. You can then share the dashboard with other users.

Before you begin

Users with any role can create dashboards.

Procedure

  1. Navigate to Self-Service > Dashboards or Performance Analytics > Dashboards.
  2. Click New.
  3. Fill in the following fields:
    FieldDescription
    Name Name the dashboard.
    Order Enter an Order number to indicate the order the dashboard appears on the dashboards picker. Dashboards with lower numbers are listed first.
    Active Clear this field to mark the dashboard inactive.

    Inactive dashboards are visible only to the owner, the dashboard_admin, and the admin on the Dashboard Overview page and in the dashboard picker. Users with the dashboard_admin role have full view, edit, delete, and share privileges on all dashboards in the instance, including inactive dashboards.

    Owner The dashboard owner. Only a user with the administrator role can change this value.
  4. Users with admin, pa_admin, and pa_power user roles can configure these additional fields.
    FieldDescription
    Group Add the dashboard to a Group. Groups organize dashboards in the dashboard picker list. Groups are listed at the top of the list. Ungrouped dashboards are listed at the bottom of the list, under Other.
    Breakdown Source Select one or more breakdown sources in the Breakdown Source related list. Breakdowns enable users to filter the data in Performance Analytics on the dashboard. The Breakdown Source related list is available on the Dashboard form after you create the dashboard
  5. (Optional) Click the Restrict to roles edit icon (edit icon) to specify the roles that a user must have to access this dashboard. For more information, see Share a responsive dashboard.
  6. Click Submit.
Feedback