Configure a job indicator
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- UpdatedJan 30, 2025
- 2 minutes to read
- Yokohama
- Performance Analytics
Increase the efficiency of data collection by configuring job indicators to collect only necessary and sensible data.
Before you begin
About this task
By default, a job indicator collects data for the indicator itself and for all breakdowns that are associated with that indicator. However, not all breakdown data might make sense for a particular data collection job. For example, breakdowns that are based on fields that are likely to change over a collection period, such as Assignment Group and State, are usually excluded from historical jobs. Often, the job collects the value of Assignment Group and of State only at the time the job is run. A six-month-old incident, hopefully completed, can end up with a State of Complete for its entire six-month history. Such values are misleading.
Alternatively, you might need to collect only breakdown data and not to calculate the indicator scores. You can configure a job indicator not to collect unnecessary or meaningless data, thus reducing the resource consumption of the job.
Procedure