Contents Performance Analytics and Reporting Previous Topic Next Topic Performance Analytics data architecture Subscribe Log in to subscribe to topics and get notified when content changes. ... SAVE AS PDF Selected Topic Topic & Subtopics All Topics in Contents Share Performance Analytics data architecture Define key metrics and data structure to generate scores. Performance Analytics indicatorsIndicators define a performance measurement taken at regular intervals of a business service, an activity, or organizational behavior. These performance measurements result in a series of indicator scores over time.Performance Analytics breakdownsBreakdowns enable you to group or filter indicator scores for more detailed analysis, such as to show separate scores for each assignment group. You can apply a breakdown on scorecards and dashboards. Performance Analytics targets and thresholdsTargets and thresholds enable you to define important points in your data and provide notifications when a score reaches a specific point.Create a notification for an indicator or group of indicatorsPerformance Analytics can automatically generate an email when an indicator or a group of indicators meets predefined conditions.Performance Analytics data collection and cleanupPerformance Analytics uses scheduled jobs to collect and clean scores and snapshots, and enables you to manually set or import scores. Migrating Performance Analytics scoresBeginning with the Istanbul release, the Performance Analytics Scores [pa_scores] table was split into two tables, Scores Level 1 [pa_scores_l1] and Scores Level 2 [pa_scores_l2].Using Performance Analytics with external dataPerformance Analytics on external data sources enables you to perform detailed analysis on data that is not in your ServiceNow instance.Quickly configure Performance Analytics for a task tableThe configuration generator enables you to quickly configure Performance Analytics to display data from any task table.Performance Analytics schema mapsYou can view a schema map of Performance Analytics configuration records.Domain separation and Performance AnalyticsPerformance Analytics supports collecting scores from multiple domains and can be configured to enable domain-specific administration. Additional domain functionality is available for managed service providers. This is an overview of domain separation and Performance Analytics.Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can then control several aspects of this separation, including which users can see and access data.Scripting in Performance AnalyticsPerformance Analytics provides several script objects for use in scripts and APIs for querying Performance Analytics data. The scripts serve as breakdown mappings or to calculate a value from an indicator.Performance Analytics propertiesThese system properties control the behavior of Performance Analytics. On this page Send Feedback Previous Topic Next Topic
Performance Analytics data architecture Define key metrics and data structure to generate scores. Performance Analytics indicatorsIndicators define a performance measurement taken at regular intervals of a business service, an activity, or organizational behavior. These performance measurements result in a series of indicator scores over time.Performance Analytics breakdownsBreakdowns enable you to group or filter indicator scores for more detailed analysis, such as to show separate scores for each assignment group. You can apply a breakdown on scorecards and dashboards. Performance Analytics targets and thresholdsTargets and thresholds enable you to define important points in your data and provide notifications when a score reaches a specific point.Create a notification for an indicator or group of indicatorsPerformance Analytics can automatically generate an email when an indicator or a group of indicators meets predefined conditions.Performance Analytics data collection and cleanupPerformance Analytics uses scheduled jobs to collect and clean scores and snapshots, and enables you to manually set or import scores. Migrating Performance Analytics scoresBeginning with the Istanbul release, the Performance Analytics Scores [pa_scores] table was split into two tables, Scores Level 1 [pa_scores_l1] and Scores Level 2 [pa_scores_l2].Using Performance Analytics with external dataPerformance Analytics on external data sources enables you to perform detailed analysis on data that is not in your ServiceNow instance.Quickly configure Performance Analytics for a task tableThe configuration generator enables you to quickly configure Performance Analytics to display data from any task table.Performance Analytics schema mapsYou can view a schema map of Performance Analytics configuration records.Domain separation and Performance AnalyticsPerformance Analytics supports collecting scores from multiple domains and can be configured to enable domain-specific administration. Additional domain functionality is available for managed service providers. This is an overview of domain separation and Performance Analytics.Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can then control several aspects of this separation, including which users can see and access data.Scripting in Performance AnalyticsPerformance Analytics provides several script objects for use in scripts and APIs for querying Performance Analytics data. The scripts serve as breakdown mappings or to calculate a value from an indicator.Performance Analytics propertiesThese system properties control the behavior of Performance Analytics.
Performance Analytics data architecture Define key metrics and data structure to generate scores. Performance Analytics indicatorsIndicators define a performance measurement taken at regular intervals of a business service, an activity, or organizational behavior. These performance measurements result in a series of indicator scores over time.Performance Analytics breakdownsBreakdowns enable you to group or filter indicator scores for more detailed analysis, such as to show separate scores for each assignment group. You can apply a breakdown on scorecards and dashboards. Performance Analytics targets and thresholdsTargets and thresholds enable you to define important points in your data and provide notifications when a score reaches a specific point.Create a notification for an indicator or group of indicatorsPerformance Analytics can automatically generate an email when an indicator or a group of indicators meets predefined conditions.Performance Analytics data collection and cleanupPerformance Analytics uses scheduled jobs to collect and clean scores and snapshots, and enables you to manually set or import scores. Migrating Performance Analytics scoresBeginning with the Istanbul release, the Performance Analytics Scores [pa_scores] table was split into two tables, Scores Level 1 [pa_scores_l1] and Scores Level 2 [pa_scores_l2].Using Performance Analytics with external dataPerformance Analytics on external data sources enables you to perform detailed analysis on data that is not in your ServiceNow instance.Quickly configure Performance Analytics for a task tableThe configuration generator enables you to quickly configure Performance Analytics to display data from any task table.Performance Analytics schema mapsYou can view a schema map of Performance Analytics configuration records.Domain separation and Performance AnalyticsPerformance Analytics supports collecting scores from multiple domains and can be configured to enable domain-specific administration. Additional domain functionality is available for managed service providers. This is an overview of domain separation and Performance Analytics.Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can then control several aspects of this separation, including which users can see and access data.Scripting in Performance AnalyticsPerformance Analytics provides several script objects for use in scripts and APIs for querying Performance Analytics data. The scripts serve as breakdown mappings or to calculate a value from an indicator.Performance Analytics propertiesThese system properties control the behavior of Performance Analytics.
