Product documentation Docs

- English
- Deutsch
- 日本語
- 한국어
- Français
More Sites
Log in

Product documentation

Enter search keywords

Home

Search documents

How search works:

Punctuation and capital letters are ignored
Special characters like underscores (_) are removed
Known synonyms are applied
The most relevant topics (based on weighting and matching to search terms) are listed first in search results

Topics are ranked in search results by how closely they match your search terms

A match on the entire phrase you typed
A match on part of the phrase you typed
A match on ALL of the terms in the phrase you typed
A match on ANY of the terms in the phrase you typed

Note: Matches in titles are always highly ranked.

Release version

Table of Contents
- Analytics, Intelligence, and Reporting

Table of Contents

Choose your release version

Home London Analytics, Intelligence, and Reporting Analytics, Intelligence, and Reporting Performance Analytics Performance Analytics data architecture

Performance Analytics data architecture

Save as PDF Selected topic Topic & subtopics All topics in contents
Unsubscribe Log in to subscribe to topics and get notified when content changes.
Share this page

Performance Analytics data architecture

Define key metrics and data structure to generate scores.

Performance Analytics indicators
Indicators define a performance measurement taken at regular intervals of a business service, an activity, or organizational behavior. These performance measurements result in a series of indicator scores over time.
Performance Analytics breakdowns
Breakdowns enable you to group or filter indicator scores for more detailed analysis, such as to show separate scores for each assignment group. You can apply a breakdown on the Analytics Hub and on dashboards.
Performance Analytics targets and thresholds
Targets and thresholds enable you to define important points in your data and provide notifications when a score reaches a specific point.
Create a notification for an indicator or group of indicators
Performance Analytics can automatically generate an email when an indicator or a group of indicators meets predefined conditions.
Performance Analytics data collection and cleanup
Performance Analytics uses scheduled jobs to collect and clean scores and snapshots, and enables you to manually set or import scores.
Migrating Performance Analytics scores
The Performance Analytics Scores [pa_scores] table was split into two tables. This structure helps with processing large numbers of scores. You can migrate your scores from the old table structure to the new, using the score migration tool.
Using Performance Analytics with external data
Performance Analytics on external data sources enables you to perform detailed analysis on data that is not in your ServiceNow instance.
Quickly configure Performance Analytics for a task table
The configuration generator enables you to quickly configure Performance Analytics to display data from any task table.
Performance Analytics schema maps
You can view a schema map of Performance Analytics configuration records.
Domain separation and Performance Analytics
Performance Analytics supports collecting scores from multiple domains and can be configured to enable domain-specific administration. Additional domain functionality is available for managed service providers. This is an overview of domain separation and Performance Analytics.Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can then control several aspects of this separation, including which users can see and access data.
Scripting in Performance Analytics
Performance Analytics provides several script objects for use in scripts and APIs for querying Performance Analytics data. The scripts serve as breakdown mappings or to calculate a value from an indicator.
Performance Analytics properties
These system properties control the behavior of Performance Analytics.

Tags:

On this page

Previous topic

Next topic

Contact Us
Careers
Terms of Use
Privacy Statement
Sitemap
© ServiceNow. All rights reserved.

Release version

Choose your release version

Performance Analytics data architecture

Save as PDF Selected topic Topic & subtopics All topics in contents
Unsubscribe Log in to subscribe to topics and get notified when content changes.
Share this page

Performance Analytics data architecture

Define key metrics and data structure to generate scores.

Performance Analytics indicators
Indicators define a performance measurement taken at regular intervals of a business service, an activity, or organizational behavior. These performance measurements result in a series of indicator scores over time.
Performance Analytics breakdowns
Breakdowns enable you to group or filter indicator scores for more detailed analysis, such as to show separate scores for each assignment group. You can apply a breakdown on the Analytics Hub and on dashboards.
Performance Analytics targets and thresholds
Targets and thresholds enable you to define important points in your data and provide notifications when a score reaches a specific point.
Create a notification for an indicator or group of indicators
Performance Analytics can automatically generate an email when an indicator or a group of indicators meets predefined conditions.
Performance Analytics data collection and cleanup
Performance Analytics uses scheduled jobs to collect and clean scores and snapshots, and enables you to manually set or import scores.
Migrating Performance Analytics scores
The Performance Analytics Scores [pa_scores] table was split into two tables. This structure helps with processing large numbers of scores. You can migrate your scores from the old table structure to the new, using the score migration tool.
Using Performance Analytics with external data
Performance Analytics on external data sources enables you to perform detailed analysis on data that is not in your ServiceNow instance.
Quickly configure Performance Analytics for a task table
The configuration generator enables you to quickly configure Performance Analytics to display data from any task table.
Performance Analytics schema maps
You can view a schema map of Performance Analytics configuration records.
Domain separation and Performance Analytics
Performance Analytics supports collecting scores from multiple domains and can be configured to enable domain-specific administration. Additional domain functionality is available for managed service providers. This is an overview of domain separation and Performance Analytics.Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can then control several aspects of this separation, including which users can see and access data.
Scripting in Performance Analytics
Performance Analytics provides several script objects for use in scripts and APIs for querying Performance Analytics data. The scripts serve as breakdown mappings or to calculate a value from an indicator.
Performance Analytics properties
These system properties control the behavior of Performance Analytics.

Share this page

Feedback

Please rate the usefulness of this page

What would you like to tell us about this specific page?

Provide your email if you'd like us to respond

Provide your email if you'd like us to respond

Confirm

We were unable to find "Coaching" in Jakarta. Would you like to search instead?

Contact Us
Careers
Terms of Use
Privacy Statement
Sitemap
© ServiceNow. All rights reserved.

Subscribe Subscribed Unsubscribe Last updated: Tags: January February March April May June July August September October November December No Results Found Versions Search preferences successfully updated My release version successfully updated My release version successfully deleted An error has occurred. Please try again later. You have been unsubscribed from all topics. You are now subscribed to and will receive notifications if any changes are made to this page. You have been unsubscribed from this content Thank you for your feedback. Form temporarily unavailable. Please try again or contact docfeedback@servicenow.com to submit your comments. The topic you requested does not exist in the release. You were redirected to a related topic instead. The available release versions for this topic are listed There is no specific version for this documentation. Explore products Click to go to the page. Release notes and upgrades Click to open the dropdown menu. Delete Remove No selected version Reset

Feedback

Please rate the usefulness of this page

What would you like to tell us about this specific page?

Provide your email if you'd like us to respond

Invalid email address

Log in to personalize your search results and subscribe to topics

Don't show this again

No, thanks Login