Breakdowns enable you to group or filter indicator scores for more
detailed analysis, such as to show separate scores for each assignment group. You can
apply a breakdown on the Analytics Hub and on dashboards.
The values for each breakdown are called breakdown
elements. For example, the Priority breakdown may have the elements
Critical, High, and Low. Breakdowns are categorized as automated, manual, or external,
depending on where these elements come from. Automated breakdown elements are
specified in breakdown sources. Manual breakdowns have their elements
entered manually to define an organization. Lastly, an external breakdown specifies
the JDBC data source and SQL statement for retrieving breakdown elements.
For example, you can look at the Number of Open Changes by
Assignment Group. Or you can see the Number of New Changes by Priority.