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IT Service Management

IT Service Management

Deliver IT Service Management on a single, cloud-based platform.

Using guided setup to implement IT Service Management applications

IT Service Management guided setup provides a sequence of tasks that help you configure core ITSM applications on your ServiceNow instance. To open ITSM guided setup, navigate to Guided Setup > ITSM Guided Setup. For more information about using the guided setup interface, see Using guided setup.

This site is scheduled for a small content update on Tuesday, December 18th, between the hours of 4:00pm and 8:00pm Pacific Time (Dec 19 00:00 – Dec 19 4:00 UTC). Access to this site may be slightly delayed during that time.