Contents IT Service Management Previous Topic Next Topic Designate a substitute for a shift Subscribe Log in to subscribe to topics and get notified when content changes. ... SAVE AS PDF Selected Topic Topic & Subtopics All Topics in Contents Share This content is now available in English, Japanese, and German! Choose the language that you want from the language list in the page header. Designate a substitute for a shift You can substitute a shift from the on-call calendar. Before you beginRole required: rota_admin or rota_manager Procedure Navigate to On-Call Scheduling > On-Call Calendars. Click and select the appropriate group from the choice list. The rotation schedules are shown for that group. Click the appropriate shift and in the pop-up window, click Manage Rota. In the Action choice list, select Provide coverage. In the Rosters choice list, select the desired roster. In the Member field, select the person who is scheduled to work on the shift as a substitute. Click Schedule. The changed shift is shown in purple and the information for the roster schedule entry states the selected shift, for example, Primary coverage, or Secondary coverage. If you selected All, the member you selected covers for all rosters at that particular time and as many entries are made as there are rosters. The final result looks like the following illustration. Figure 1. On-call roster schedule Related TasksAdd an employee to the rotaAdd a returning employee to the rotaRemove employee from the rotaSend on-call calendar subscription URLModify the rotation order for members on a rosterAdjust an existing shiftChange the rota or span for a groupRelated ConceptsOn-call scheduling security On this page Send Feedback Previous Topic Next Topic
This content is now available in English, Japanese, and German! Choose the language that you want from the language list in the page header. Designate a substitute for a shift You can substitute a shift from the on-call calendar. Before you beginRole required: rota_admin or rota_manager Procedure Navigate to On-Call Scheduling > On-Call Calendars. Click and select the appropriate group from the choice list. The rotation schedules are shown for that group. Click the appropriate shift and in the pop-up window, click Manage Rota. In the Action choice list, select Provide coverage. In the Rosters choice list, select the desired roster. In the Member field, select the person who is scheduled to work on the shift as a substitute. Click Schedule. The changed shift is shown in purple and the information for the roster schedule entry states the selected shift, for example, Primary coverage, or Secondary coverage. If you selected All, the member you selected covers for all rosters at that particular time and as many entries are made as there are rosters. The final result looks like the following illustration. Figure 1. On-call roster schedule Related TasksAdd an employee to the rotaAdd a returning employee to the rotaRemove employee from the rotaSend on-call calendar subscription URLModify the rotation order for members on a rosterAdjust an existing shiftChange the rota or span for a groupRelated ConceptsOn-call scheduling security
Designate a substitute for a shift You can substitute a shift from the on-call calendar. Before you beginRole required: rota_admin or rota_manager Procedure Navigate to On-Call Scheduling > On-Call Calendars. Click and select the appropriate group from the choice list. The rotation schedules are shown for that group. Click the appropriate shift and in the pop-up window, click Manage Rota. In the Action choice list, select Provide coverage. In the Rosters choice list, select the desired roster. In the Member field, select the person who is scheduled to work on the shift as a substitute. Click Schedule. The changed shift is shown in purple and the information for the roster schedule entry states the selected shift, for example, Primary coverage, or Secondary coverage. If you selected All, the member you selected covers for all rosters at that particular time and as many entries are made as there are rosters. The final result looks like the following illustration. Figure 1. On-call roster schedule Related TasksAdd an employee to the rotaAdd a returning employee to the rotaRemove employee from the rotaSend on-call calendar subscription URLModify the rotation order for members on a rosterAdjust an existing shiftChange the rota or span for a groupRelated ConceptsOn-call scheduling security
