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Change rota reminder settings

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Change rota reminder settings

The Send on-call reminders and Reminder lead time (days) settings send an email notification to the on-call person a specified number of days before the on-call obligation.

Before you begin

Role required: rota_admin or admin

About this task

The reminder is sent to the email address specified in the user record, unless it is specified somewhere else in the notification preferences. Notification preferences take precedence over the user record.

Note: If you set the value of Reminder lead time (days) to more than one day and the roster to daily rotation, you do not get reminder emails.


  1. Navigate to On-Call Scheduling > My Group Schedules.
  2. Select the rota to edit.
  3. Change the reminder settings.
  4. Click Update.