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View Anomaly Map

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View Anomaly Map

Anomaly Map displays the 10 CIs with the highest metric anomaly scores across a time period. The map lets you drill down into each CI to display anomaly scores for each of the CI's metrics. Anomaly scores are color coded to help you isolate problem areas at a glance.

Before you begin

Role required: evt_mgmt_user

About this task

Operational Intelligence monitors metric data for CIs and detects anomalies when values are out of bounds, according to the statistical model. Anomalies are scored on a scale of 0-10 and mapped into color codes based on score thresholds defined in the Anomaly Score to Event Severity Map [sa_metric_anomaly_score_to_event_severity_map] table.

Ånomaly Map displays details about anomalous metrics for CIs.

If the CI's host name is available, it appears underneath the CI name. Host name is populated by retrieving the node information from the generated binding event as part of metric binding.

To navigate to the CI for which to display metrics:
  • Use Hottest Configuration Items (Event Management icon) to quickly access the 10 most anomalous CIs.
  • Use Configuration Items (Event Management icon) to create a separate custom list of any CIs from the CMDB that have metric data.
  • Use Application Services (Event Management icon) to display all the CIs included in a specified application service.
    Note: Some CIs in an application service might not have metric data. In this case, the respective icon does not have a dot on the upper left side, and no metric data is displayed.
  • Use CMDB Groups (Event Management icon) to display all the CIs included in a specified CMDB group.

Procedure

  1. Navigate to Operational Intelligence > Anomaly Map. In the Anomaly Map, point to a colored anomaly box to display the details of the CI and the time period for the anomaly scores.
    The color of each anomaly box represents the highest anomaly score of all metrics for the CI for the time period.
  2. Click a CI in the left-hand side bar to display a breakdown of its metrics with the respective anomaly scores across the time period.
  3. Point to an anomaly box to display its precise anomaly score.
    The color coded anomaly score next to the metric represents the latest anomaly score for the CI.
  4. Use the Search box to search and filter for specific configuration items, application services, or CMDB groups that are not listed by default. In the SEARCH RESULTS section, click the + icon next to an item that you want to add to the ADDED ITEMS section. Or, use advanced search:
    • Select Event Management icon and then click Event Management icon Add Configuration Item to add any specific CIs. In the Add Configuration Items dialog box, select a CI Class Type such as Linux Server. Then specify a filter condition such as [Operating System] [is] [Linux Red Hat] to narrow down the search.
    • Select Event Management icon and then click Event Management icon Add Application Service to add all CIs included in a specified application service. In the Add Application Services dialog box, select Discovered Service or Manual Service as the CI Class Type and then specify filter conditions to narrow down the search.
      Note: You can add an application service only if its Operational Status is ‘operational’.
    • Select Event Management icon and then click Event Management icon Add CMDB Group to add all CIs included in a specified CMDB group. In the CMDB Groups dialog box specify filter conditions such as [GroupName] [starts with] [d], to narrow down the search.

    After selecting the items that you want to add, click Add.

What to do next

  • Point to a CI's icon in the left-hand side bar to display the CI type.
  • Click Drill to CI metric for a CI to drill to the CI's metrics. Click Open Advanced Insights Explorer next to a metric to view the metric in the Advanced Insights Explorer.
  • Click the Event Management icon icon to open the Anomaly Map Settings dialog box to configure the Refresh Interval. Enable and set the frequency for refreshing anomaly data on the Anomaly Map.
  • Zoom in or out by changing the default Last Hour time range selection. Select one of the preset time periods to display anomaly scores for the last 6 Hours for example, or specify a custom time period for up to 90 days back. Click the timestamp at a column heading to drill into the time period between the current column and the column to the right.

  • Right-click a CI in the left-hand side bar and select View Form to open its CI form.
  • Click a tile in the Anomaly Map to switch to the Insights Explorer, which displays the metric chart for the CI that was clicked.
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