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    • IT Operations Management
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    Home London IT Operations Management IT Operations Management Event Management

    Event Management

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    Event Management

    The ServiceNow® Event Management helps you to identify health issues across the datacenter on a single management console. It provides alert aggregation and root cause analysis (RCA) for discovered services, application services, and automated alert groups. Event Management is available as a separate subscription from the rest of the ServiceNow platform.

    Explore

    • Event Management release notes
    • Upgrade to London
    • Alert aggregation and RCA
    • Domain separation and Event Management

    Set up

    • Event Management setup
    • Event collection configuration
    • Configure contextual colors and icons
    • Event Management configuration preferences

    Administer

    • Create event rules
    • Migrate alert action rule to alert management rule
    • Alert correlation rules
    • Create or edit CI remediation
    • Apply alert remediation
    • SLAs for business services and CIs
    • Self-health monitors

    Use

    • Administer events
    • Connectors and listeners
    • Manage and monitor alerts
    • Videos: Event Management basics
    • Videos: Getting started with ITOM

    Develop

    • Developer training
    • Developer documentation
    • Components installed with Event Management

    Troubleshoot and get help

    • Search the HI knowledge base for known error articles
    • Ask or answer questions in the Event Management forum
    • Contact ServiceNow Technical Support

    Tags:

    Feedback
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    Release version
    Choose your release version

      Event Management

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Event Management

      The ServiceNow® Event Management helps you to identify health issues across the datacenter on a single management console. It provides alert aggregation and root cause analysis (RCA) for discovered services, application services, and automated alert groups. Event Management is available as a separate subscription from the rest of the ServiceNow platform.

      Explore

      • Event Management release notes
      • Upgrade to London
      • Alert aggregation and RCA
      • Domain separation and Event Management

      Set up

      • Event Management setup
      • Event collection configuration
      • Configure contextual colors and icons
      • Event Management configuration preferences

      Administer

      • Create event rules
      • Migrate alert action rule to alert management rule
      • Alert correlation rules
      • Create or edit CI remediation
      • Apply alert remediation
      • SLAs for business services and CIs
      • Self-health monitors

      Use

      • Administer events
      • Connectors and listeners
      • Manage and monitor alerts
      • Videos: Event Management basics
      • Videos: Getting started with ITOM

      Develop

      • Developer training
      • Developer documentation
      • Components installed with Event Management

      Troubleshoot and get help

      • Search the HI knowledge base for known error articles
      • Ask or answer questions in the Event Management forum
      • Contact ServiceNow Technical Support

      Tags:

      Feedback

          Share this page

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