Explore

• Event Management release notes
• Upgrade to London
• Alert aggregation and RCA
• Domain separation and Event Management

Set up

• Event Management setup
• Event collection configuration
• Configure contextual colors and icons
• Event Management configuration preferences

Administer

• Create event rules
• Migrate alert action rule to alert management rule
• Alert correlation rules
• Create or edit CI remediation
• Apply alert remediation
• SLAs for business services and CIs
• Self-health monitors

Use

• Administer events
• Connectors and listeners
• Manage and monitor alerts
• Videos: Event Management basics
• Videos: Getting started with ITOM

Develop

• Developer training
• Developer documentation
• Components installed with Event Management

Troubleshoot and get help

• Search the HI knowledge base for known error articles
• Ask or answer questions in the Event Management forum
• Contact ServiceNow Technical Support