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HR service categorization

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HR service categorization

HR services are categorized under one of the HR Centers of Excellence (COEs), which are part of a data model that organizes HR data, services, and processes by functional discipline. Each COE is an extension of the HR Case [sn_hr_core_case] table, and each COE is further organized by HR topic category and detail. Before you begin configuring the individual HR services, determine which COEs you want to use, and then create or modify the appropriate HR topic categories and details for each COE.

Enable or disable an HR Center of Excellence (COE)

Enable or disable an HR Center of Excellence (COE) for use. Each COE is an extension of the HR Case [sn_hr_core_case] table and is organized around a functional discipline, such as total rewards or talent management, and has associated HR services that are organized by topic category and detail.

Before you begin

Role required: sn_hr_core.admin

Procedure

  1. Navigate to HR Administration > COE Configuration.
  2. Enable or disable the applicable HR Center of Excellence (COE).
    Note: The COEs available to you may differ depending on the HR package you have.
    You can turn on or off the available HR Centers of Excellence (COEs) that you would like to use.

    When you disable a COE, the corresponding HR services associated with that COE are also disabled.

  3. Click Save.

Configure an HR topic category

Create or modify an HR topic category to define the first-level of categorization for HR services. Each topic category is associated with a single HR Center of Excellence (COE).

Before you begin

Role required: sn_hr_core.admin

Procedure

  1. Navigate to HR Administration > HR Services > Topic Categories.
  2. Click New or open a record.
  3. Fill in the fields on the form.
    Table 1. Topic Category form
    Field Description
    Active Check box to activate the HR topic category for use.
    COE Name of the HR Center of Excellence (COE) that the HR topic category is categorized under. Each HR topic category is associated with a single COE.
    Name Name of the HR topic category.
  4. Click Submit or Update.

Configure an HR topic detail

Create or modify an HR topic detail to define the second-level of categorization for HR services. Each topic detail is associated with a single topic category and HR Center of Excellence (COE).

Before you begin

Role required: sn_hr_core.admin

Procedure

  1. Navigate to HR Administration > HR Services > Topic Details.
  2. Click New or open a record.
  3. Fill in the fields on the form.
    Table 2. Topic Detail form
    Field Description
    Active Check box to activate the HR topic detail for use.
    Name Name of the HR topic detail.
    Topic category Name of the HR topic category that the HR topic detail is categorized under. Each HR topic detail is associated with a single HR topic category.
  4. Click Submit or Update.
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