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HR Centers of Excellence data model

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HR Centers of Excellence data model

Organize HR data, services, and processes by functional discipline with the HR Centers of Excellence (COEs) data model. Each COE can be configured to its unique function, such as to payroll or employee relations. The COE data model further allows you to limit access to sensitive information, promote consistency for metrics and reporting, and help drive automation by defining the request to fulfillment process at the HR service level.

HR Centers of Excellence (COEs) overview

Each HR Center of Excellence is an extension of the HR Case [sn_hr_core_case] table and is organized around a functional discipline, such as employee relations, lifecycle events, payroll, talent management, workforce administration, total rewards, and HRIT operations.

Note: The COEs available to you may differ depending on the HR package you have.

HR Centers of Excellence (COE) data model

Each COE is further organized by HR topic category and detail, which defines the first- and second-level of categorization for HR services under that COE. Each COE can have one or more topic categories. Each topic category can have one or more topic details. And each topic detail can have one or more HR services. This structure enables you to categorize HR services by functional area, and you can configure the categorization structure and the individual HR services to meet the needs of your organization.

HR Centers of Excellence (COE) data model

The following video provides an overview of the HR Centers of Excellence, including the benefits of COEs and how to configure and use the COE data model.

HR service categorization setup

Before you begin configuring the individual HR services, review and set up the categorization structure for them.