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Dispatch map

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Dispatch map

The Field Service Management dispatch map uses geolocation data to show tasks and agents in the field.

Users with the wm_dispatcher role or the dispatcher combination role can use the dispatch map to schedule and assign work order tasks. When the dispatch map opens, the view centers on the logged in user's location, as defined on the user record. Icons for tasks and agents provide access to scheduling information and links to related records.

An administrator must activate the Field Service Management Geolocation Demo Data plugin (com.snc.work_management_geolocation.demo) to enable the dispatch map.