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    Home London Application Development Now Platform App Engine APIs and scripts Scripts

    Scripts

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    Scripts

    Use scripts to extend your instance beyond standard configurations. With scripts, you may automate processes, add functionality, integrate your instance with an outside application and more.

    APIs (Application Programming Interfaces) provide classes and methods that you can use in scripts to define functionality. ServiceNow provides APIs as JavaScript classes, web services, and other points of connection for integrations. Note that you cannot access commonly used JavaScript objects (such as DOM or Window). Jelly scripts are also used in some modules. Jelly is used to turn XML into HTML and may include both client-side and server-side scripts.

    Scripts may be server-side (run on the server or database), client-side (run in the user's browser) or on the MID server.

    Note: When you are writing scripts, you cannot use reserved words.
    It is recommended that you become familiar with JavaScript coding before you begin customizing your instance, and with Jelly if you intend to deploy Jelly scripts. The following topics provide general information, procedures, and contexts for scripting in the platform.
    • Glide class overview
    • Syntax editor
    • Execution order of scripts and engines
    • Glide stack
    • Scripting Alert, Info, and Error Messages
    • Use business rules and client scripts to control field values
    • Scripting of field types
    Jelly is also available to turn XML into HTML. Use Jelly in scripts.
    • Extensions to Jelly syntax
    • Introducing Jelly Scripting - Part 1 (Video)
    • Introducing Jelly Scripting - Part 2 (Video)
    • Introducing Jelly Scripting - Part 3 (Video)

    When developing scripts for scoped applications, you must use the scoped APIs, which include scoped versions of the Glide APIs. The scoped Glide APIs do not provide all the methods included in the global Glide APIs, and you cannot call a global Glide API in a scoped application.

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      Scripts

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Scripts

      Use scripts to extend your instance beyond standard configurations. With scripts, you may automate processes, add functionality, integrate your instance with an outside application and more.

      APIs (Application Programming Interfaces) provide classes and methods that you can use in scripts to define functionality. ServiceNow provides APIs as JavaScript classes, web services, and other points of connection for integrations. Note that you cannot access commonly used JavaScript objects (such as DOM or Window). Jelly scripts are also used in some modules. Jelly is used to turn XML into HTML and may include both client-side and server-side scripts.

      Scripts may be server-side (run on the server or database), client-side (run in the user's browser) or on the MID server.

      Note: When you are writing scripts, you cannot use reserved words.
      It is recommended that you become familiar with JavaScript coding before you begin customizing your instance, and with Jelly if you intend to deploy Jelly scripts. The following topics provide general information, procedures, and contexts for scripting in the platform.
      • Glide class overview
      • Syntax editor
      • Execution order of scripts and engines
      • Glide stack
      • Scripting Alert, Info, and Error Messages
      • Use business rules and client scripts to control field values
      • Scripting of field types
      Jelly is also available to turn XML into HTML. Use Jelly in scripts.
      • Extensions to Jelly syntax
      • Introducing Jelly Scripting - Part 1 (Video)
      • Introducing Jelly Scripting - Part 2 (Video)
      • Introducing Jelly Scripting - Part 3 (Video)

      When developing scripts for scoped applications, you must use the scoped APIs, which include scoped versions of the Glide APIs. The scoped Glide APIs do not provide all the methods included in the global Glide APIs, and you cannot call a global Glide API in a scoped application.

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