Administrators assign roles to give team members permission to configure or use ERP Data Hub.

Important: When you assign ERP Data Hub (Enterprise Resource Planning) roles to a user, you must include the scope. For example, assign the sn_erp_mining.erp_admin role, not just erp_admin.
For more on assigning roles, see Assign a role to a user.

To learn more about managing per-user subscriptions, see Managing per-user subscriptions in Subscription Management and contact your account representative.

ERP Data Hub roles

Note: All required roles are the same across development and production instances. However, only sn_erp_integration.erp_user is required to read data in a production instance.
Table 1. ERP Data Hub roles
RoleDescriptionAdditional access
sn_erp_integration.erp_admin Grants the user access to updating the application setup. Contains sn_erp_integration.erp_user.
sn_erp_integration.erp_data_pill Grants the user read access to all the tables needed for making Remote Tables requests.

This role can be combined with any single Remote Tables role. For example, combining sn_erp_integration.erp_data_pill and sn_erp_integration.sap_company_code_user enables the list of SAP Company Codes.

 --
sn_erp_integration.erp_mid_server Grants the user access to use the API to enable the MID Server to send attachments back to the ServiceNow instance. --
sn_erp_integration.erp_user Grants the user read access for all remote tables. Contains sn_erp_integration.erp_data_pill and all Remote Tables roles.
  • sn_erp_integration.sap_company_code_user
  • sn_erp_integration.sap_country_user
  • sn_erp_integration.sap_currency_user
  • sn_erp_integration.sap_customer_invoice_user
  • sn_erp_integration.sap_distribution_channel_user
  • sn_erp_integration.sap_division_user
  • sn_erp_integration.sap_language_user
  • sn_erp_integration.sap_material_stock_user
  • sn_erp_integration.sap_purchase_document_user
  • sn_erp_integration.sap_purchasing_organization_user
  • sn_erp_integration.sap_sales_customer_user
  • sn_erp_integration.sap_sales_delivery_user
  • sn_erp_integration.sap_sales_document_user
  • sn_erp_integration.sap_sales_organization_user
  • sn_erp_integration.sap_sales_revenue_recognition_user
  • sn_erp_integration.sap_vendor_invoice_user
  • sn_erp_integration.sap_vendor_user

Additional ERP data model roles

If users need access to work with specific ERP data models, such as purchasing or invoices, assign them the following roles and access for ERP Data Hub.
Table 2. ERP data model-specific roles for ERP Data Hub
PersonaRoleAccess
ERP MID Server user erp_mid_server
  • sys_attachments
  • sn_erp_integration_queue
Customer invoice user sap_customer_invoice_user sn_erp_integration_st_sap_customer_invoice
Material stock user sap_material_stock_user sn_erp_integration_st_sap_material_stock
Purchase document user sap_purchase_document_user sn_erp_integration_st_sap_purchase_document
Purchasing organization user sap_purchasing_organization_user sn_erp_integration_st_sap_purchasing_organization
Sales customer user sap_sales_customer_user sn_erp_integration_st_sap_sales_customer
Sales delivery user sap_sales_delivery_user sn_erp_integration_st_sap_sales_delivery
Sales document user sap_sales_document_user sn_erp_integration_st_sap_sales_document
Sales organization user sap_sales_organization_user sn_erp_integration_st_sap_sales_organization
Sales revenue recognition user sap_sales_revenue_recognition_user sn_erp_integration_st_sap_sales_revenue_recognition
Vendor invoice user sap_vendor_invoice_user sn_erp_integration_st_sap_vendor_invoice
Vendor user sap_vendor_user sn_erp_integration_st_sap_vendor