Add a software client access record You can add a client access record to specify the number of devices or users that are accessing a particular version of software with a client access license (CAL). Before you beginRole required: sam_admin, sam_user can view and read but not create About this task Client access records are used when reconciling these Microsoft and Oracle license metrics. Metric group License metric Microsoft User CAL Device CAL Oracle Named User Plus License metrics are set on the software entitlements form and can be accessed from the Metric Attributes related list on the software models form. Procedure Navigate to Software Asset > Administration > Client Access and create a new record (see table for field descriptions). Table 1. Client Access form Field Description Name Specify a unique name for the client access record. Software model Specify the software model for the client access record. Database instance Oracle database instance. Only shown for Oracle Named User Plus. Total device count Specify the number of unique devices allowed to access the product. Total user count Specify the number of unique users allowed to access the product.