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Software Asset Management roles

Software Asset Management roles

Software Asset Management adds the following roles.

Table 1. Roles
Role Description
sam_admin Inherits the sam_user role and has permission to run reconciliation and manage reclamation rules.
sam_user Able to access all features except administrative.
sam_developer Inherits the sam_admin role and is able to write scripts on the platform. Comparable to the script-writing privileges granted to a sys_admin.
Note: Must be a trained ServiceNow administrator.

Users with the sam_user or sam_admin role can view and refresh the overview page.

Changes to site functionality will be made starting around 6am on January 21st (Pacific Time) and lasting approximately 6 hours.  The site may be intermittently unavailable.