Software Asset Management administration Software Asset Management administration tasks include adding client access and custom product records, and creating pattern normalization and reclamation rules. You can also view Software Asset Management job results, refresh processor definitions, and migrate software installations. Software Asset Management Content Service can be enabled, and migration procedures are also included. The sam_admin role is required to configure administrative tasks. However, the sam_user role can view and read configurations. Software Asset Management job results show the status of discovery model normalization and software usage import jobs. Software Asset Job Results records are listed in the navigation path Software Asset > Administration > Job Results (see table for field descriptions).Table 1. Software Asset Job Result form Field Description Number Number of the job result that is generated when the job is run. Name Name of the job. Status Status of the job. Created Date and time job was created. Updated Date and time job was updated. Add a software client access recordYou can add a client access record to specify the number of devices or users that are accessing a particular version of software with a client access license (CAL).Add a custom software productYou can add a custom product if a software product does not exist in the Software Library. Custom products enable you to normalize and account for homegrown software, or software that is not yet part of the Software Library.Add a custom license metricYou can add a custom license metric, which can be used during the reconciliation process.Set up Microsoft Office 365 integrationSet up profiles for integration with Office 365 Admin Center to download subscription information to be compared with software installations for compliance.Set up IBM License Metric Tool (ILMT) integrationSet up IBM License Metric Tool integration for IBM compliance reporting. You can use an HTTP or HTTPS connection Software Asset Management propertiesYou can set default reconciliation properties such as grouping and reconciliation debugging.Refresh processor definitionsAfter activating Software Asset Management, refresh processor definitions to normalize processors on servers in the CMDB.Migrate software installationsIf you are using Discovery, run this script after installing Software Asset Management to copy previously discovered software installation records from the [cmdb_ci_spkg] table to the [cmdb_sam_sw_install] table, which is used by Software Asset Management to store software installation records.Software Asset Management Content ServiceYou can opt in to the Software Asset Management Content Service that enables you to provide unnormalized rules (match not found), and processor names from your organization anonymously so that new rules, and other content, can be created to improve the normalization service. Default is not opted in.Software Asset Management migrationMigrate from the Software Asset Management plugin (ITSM Software Asset Management feature of Asset Management) to the Software Asset Management application to take advantage of more powerful features. Manual actions by the customer are required after plugin activation.