Thank you for your feedback.
Form temporarily unavailable. Please try again or contact to submit your comments.

Legacy: Update your profile

Log in to subscribe to topics and get notified when content changes.

Legacy: Update your profile

Your profile identifies your contributions to legacy chat conversations.

About this task

Your profile identifies your contributions to conversations. It is created automatically the first time you use chat and consists of:
Table 1. Profile
Title Description
Name From your user account in ServiceNow. Your name appears on your messages and in the member list of any chat room you join.
Picture Select any picture. Your picture appears beside your name in other users' favorites list and at the top of your favorites list.

To update your profile picture:


  1. Click your picture in the top of the favorites list.
  2. Browse to the desired picture file and click Open.
    Note: Changes to your profile picture affect legacy chat and live feed if the Live Feed plugin is activated).
    Figure 1. Chat profile picture
    Chat profile picture