Legacy: Join a chat room from a task record without an invitation

How to join a chat room in legacy chat without an invitation.

About this task

Note: This procedure is not possible if the Connect feature is enabled.


  1. Open the task record.
  2. Click the Create or Join Chat Room related link.
  3. Click a chat room name.
  4. If a prompt for a password appears, contact the person who created the chat room for the password.

    If a chat room has a password, only users with the password can join the chat.

  5. When the chat window opens on your chat desktop, click the window.