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  • Madrid
  • London
  • Kingston
  • Jakarta
  • Istanbul
  • Helsinki
  • Geneva
  • Store

View request status

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View request status

Use ServiceNow's web-based interface to view the status of a request.

About this task


  1. Navigate to Self-Service > Requested Items.
  2. Click your order number to view details.
  3. View the order's progress in the Stage field.
    Requested Item form
  4. Check the Backordered field, and if the item is backordered, review comments for information about its return to stock.