Navigate to a record or module using a URL

The basic schema for a system URL is: https://<base URL>/nav_to.do?uri=<page name>.do?sys_id=<sys_id>&<page parameters>. The URL schema consists of the following elements.

Before you begin

Role required: admin

Procedure

  1. To access the unique, secure web address for each instance, enter the default format: https://<instancename>.service-now.com.
    Note: To display a custom base URL in email notifications, set the glide.email.override.url property. For more information, see Additional email properties.
  2. For other URL displays, enter one of the following schemas: