Thank you for your feedback.
Form temporarily unavailable. Please try again or contact docfeedback@servicenow.com to submit your comments.

Chat action details

Log in to subscribe to topics and get notified when content changes.

Chat action details

You can define a chat action name and the script that runs when the action is selected.

Chat action details

Field Description
Action NameEnter a label for the action as it appears in the menu.
ActiveSelect the check box to activate or clear the check box to deactivate the action. Only active actions may appear in the menu.
OrderEnter the order in which the action appears in the menu. Standard menu items (such as Show Timestamps) always appear at the top of the chat menu, followed by chat actions in order.
Client Show ConditionDefine the conditions under which this menu option appears. The show condition must set the pre-defined answer variable to a boolean value.
OnClick Action ScriptEnter the JavaScript code that runs when the menu item is selected.
Feedback