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Edit a question, answer, or comment

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Edit a question, answer, or comment

You can edit questions, answers and comments you submit, or in knowledge bases you manage.

Before you begin

Role required: None


  1. Navigate to Self-Service > Knowledge.
  2. Select a question.
  3. Within the question, answer, or comment you want to edit, click Edit.
  4. Edit the details as needed.
  5. (Optional) When editing a question, click Advanced to make changes to the question record.
  6. Click Update.
    Click Undo to discard the changes and close the editor.